TURBOTAX CUSTOMER REVIEWS
TurboTax CD/Download Reviews
Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Jenm310 from
Too expensive
I use to love Turbo Tax, but after this year, I will not be coming back. I dislike how there was no transparency in the amount I was being charged until I provided my credit card and received receipt from my bank stating my account was charged $273.00. I had 0 help from an agent, because I really did not need it so I opted out of having the max coverage and still I was charged for more than half of what I got back. I will not be coming back for the 2024 tax year.
Date published: 2023-03-20
Rated 4 out of 5 by
Quietly Lit from
It's Nice Easy and bit expensive
Confusing for Self Employed especially if all your income is rideshare
Date published: 2023-03-20
Rated 5 out of 5 by
BLISSFUL PAIR from
Great Way to Do Taxes
We are even still talking to each other! Thanks for making this possible!
Date published: 2023-03-20
Rated 4 out of 5 by
Jim Toby from
Not a happy Camper.
Did not understand Turbo Tan State cover sheet. Total Tax: 11.00; Payment Due 79.00; Balance Due with Penalty/Interest 11.00. Your people, (two of them) gave different answers as to which amount should be sent in to the state. Not at all happy with Turbo Tax help.
Date published: 2023-03-20
Rated 5 out of 5 by
FLEON23 from
GREAT
LOVE THE WAY IT WALKS ME THRU ALL THE STEPS OF DOING MY TAXES
Date published: 2023-03-20
Rated 3 out of 5 by
Ming1720 from
FIRST TIME USER
My Tax Expert, Chester, was very helpful, patient, knowledgable and pleasant.
Date published: 2023-03-20
Rated 4 out of 5 by
Rich817 from
Charged for products not requested.
TurboTax kept adding "Max Benefits" ($69) to my shopping cart without my authorization!!! I would like to stay with TurboTax in the future but if this keeps happening I will have to switch.
Date published: 2023-03-20
Rated 5 out of 5 by
Dre dre 100 grandson from
Turbo tax is awesome
Awesome job with TurboTax live agents help me every step of the way
Date published: 2023-03-20
Rated 5 out of 5 by
toast74 from
TurboTax is easy to use and navigate!
As a first-time filer, navigating my way through TurboTax was pretty easy. If I ever got confused the live chat with an expert was there to help.
Date published: 2023-03-20
Rated 4 out of 5 by
Vermontsteve from
Had to correct my errors
After seeing the total service charge, it seem to be expensive.
All TurboTax® Offerings Reviews - Page 821
Date published: 2023-03-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Jenm310 from
Too expensive
I use to love Turbo Tax, but after this year, I will not be coming back. I dislike how there was no transparency in the amount I was being charged until I provided my credit card and received receipt from my bank stating my account was charged $273.00. I had 0 help from an agent, because I really did not need it so I opted out of having the max coverage and still I was charged for more than half of what I got back. I will not be coming back for the 2024 tax year.
Date published: 2023-03-20
Rated 4 out of 5 by
Quietly Lit from
It's Nice Easy and bit expensive
Confusing for Self Employed especially if all your income is rideshare
Date published: 2023-03-20
Rated 5 out of 5 by
BLISSFUL PAIR from
Great Way to Do Taxes
We are even still talking to each other! Thanks for making this possible!
Date published: 2023-03-20
Rated 4 out of 5 by
Jim Toby from
Not a happy Camper.
Did not understand Turbo Tan State cover sheet. Total Tax: 11.00; Payment Due 79.00; Balance Due with Penalty/Interest 11.00. Your people, (two of them) gave different answers as to which amount should be sent in to the state. Not at all happy with Turbo Tax help.
Date published: 2023-03-20
Rated 5 out of 5 by
FLEON23 from
GREAT
LOVE THE WAY IT WALKS ME THRU ALL THE STEPS OF DOING MY TAXES
Date published: 2023-03-20
Rated 3 out of 5 by
Ming1720 from
FIRST TIME USER
My Tax Expert, Chester, was very helpful, patient, knowledgable and pleasant.
Date published: 2023-03-20
Rated 4 out of 5 by
Rich817 from
Charged for products not requested.
TurboTax kept adding "Max Benefits" ($69) to my shopping cart without my authorization!!! I would like to stay with TurboTax in the future but if this keeps happening I will have to switch.
Date published: 2023-03-20
Rated 5 out of 5 by
Dre dre 100 grandson from
Turbo tax is awesome
Awesome job with TurboTax live agents help me every step of the way
Date published: 2023-03-20
Rated 5 out of 5 by
toast74 from
TurboTax is easy to use and navigate!
As a first-time filer, navigating my way through TurboTax was pretty easy. If I ever got confused the live chat with an expert was there to help.
Date published: 2023-03-20
Rated 4 out of 5 by
Vermontsteve from
Had to correct my errors
After seeing the total service charge, it seem to be expensive.
All TurboTax® Offerings Reviews - Page 821
Date published: 2023-03-20