TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Easy to Use - Live Help Available TurboTax is easy to use. It asks all the right questions so you can do complete your tax returns properly. You can pay a little more to have live help and review of your returns.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbe tax is extremely awesome Rache was greatly helpful and awesome. Highly recommend her.
Date published: 2023-03-15
Rated 5 out of 5 by from great Last year was a bit more complicated. Congratulation much easier this year. the agrement part on this section is a bit too much
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is very user friendly. I am new ti filing our taxes and TURBO Tax made it very doable!
Date published: 2023-03-15
Rated 5 out of 5 by from Very easy to use and has answers to questions. Very easy to use and has answers to questions I had.
Date published: 2023-03-15
Rated 5 out of 5 by from Excelllntervic Even during this very busy time everyone we spoke to at Turbo tax was very kind and helpful
Date published: 2023-03-15
Rated 5 out of 5 by from Simple and easy! It was very easy to use. And free is always GREAT!!!
Date published: 2023-03-15
Rated 5 out of 5 by from Extremely Helpful Although it was stressful, it was very self explanatory and easy to use.
Date published: 2023-03-15
Rated 5 out of 5 by from Easy to use and great help and guidance My taxes were done fast and accurate, I expect no issues with the IRS
Date published: 2023-03-15
Rated 4 out of 5 by from 1095-A is not clearly asked for My federal and state returns were rejected because I hadn't filed a for 1095-A. Your software does not have a clear way of asking for it so I blame the software. If I had been asked I would have searched for it and entered it. Even after it was rejected the information pointed me to to Credits and Deductions and then Medical Expenses but then all I got was a question if my medical expenses were higher than a certain amount. Since they were not, I select NO and then it's done with that topic and closes it. I had to manually search for 1095-A and enter it. The software should be redesigned to clearly ask for 1095-A as a separate question.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 593
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to Use - Live Help Available TurboTax is easy to use. It asks all the right questions so you can do complete your tax returns properly. You can pay a little more to have live help and review of your returns.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbe tax is extremely awesome Rache was greatly helpful and awesome. Highly recommend her.
Date published: 2023-03-15
Rated 5 out of 5 by from great Last year was a bit more complicated. Congratulation much easier this year. the agrement part on this section is a bit too much
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is very user friendly. I am new ti filing our taxes and TURBO Tax made it very doable!
Date published: 2023-03-15
Rated 5 out of 5 by from Very easy to use and has answers to questions. Very easy to use and has answers to questions I had.
Date published: 2023-03-15
Rated 5 out of 5 by from Excelllntervic Even during this very busy time everyone we spoke to at Turbo tax was very kind and helpful
Date published: 2023-03-15
Rated 5 out of 5 by from Simple and easy! It was very easy to use. And free is always GREAT!!!
Date published: 2023-03-15
Rated 5 out of 5 by from Extremely Helpful Although it was stressful, it was very self explanatory and easy to use.
Date published: 2023-03-15
Rated 5 out of 5 by from Easy to use and great help and guidance My taxes were done fast and accurate, I expect no issues with the IRS
Date published: 2023-03-15
Rated 4 out of 5 by from 1095-A is not clearly asked for My federal and state returns were rejected because I hadn't filed a for 1095-A. Your software does not have a clear way of asking for it so I blame the software. If I had been asked I would have searched for it and entered it. Even after it was rejected the information pointed me to to Credits and Deductions and then Medical Expenses but then all I got was a question if my medical expenses were higher than a certain amount. Since they were not, I select NO and then it's done with that topic and closes it. I had to manually search for 1095-A and enter it. The software should be redesigned to clearly ask for 1095-A as a separate question.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 593