TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Not like last year This year's TurboTax program is awful. It took hours, just to get it in, with the license numbers not able to be typed in. Then once copy and pasted to get in, was unable to type in monetary values for income. The representative, Russ, was wonderful, once I got to him, but I still had to copy and paste. Bring back last year's version!
Date published: 2023-03-18
Rated 5 out of 5 by from Using TurboTax for many years now. Still loving it This year I had some extra new stuff to deal with. Even though I didn't fully understand the ins and outs of my changes. When I got stuck the TurboTax community discussion board was there to help; one question at a time reassuring me.
Date published: 2023-03-18
Rated 5 out of 5 by from Great Experiecne Seamless experience. The tax specialist was very professional and knowledgable. Very helpful.
Date published: 2023-03-18
Rated 4 out of 5 by from Turbo Tax does not improve year over year Turbo Tax still has same errors, such as treating pensions as IRAs
Date published: 2023-03-18
Rated 5 out of 5 by from Easiest, best option With turbotax it's much easier to file individual and 1099 forms than any other program or company, and that's why I keep coming back.
Date published: 2023-03-18
Rated 5 out of 5 by from Very user friendly. Admittedly, I'm a licensed CPA that deals with different forms, portals with different taxing agencies. However, I find Turbo Tax very user-friendly.
Date published: 2023-03-18
Rated 2 out of 5 by from Good but scammy Tax filing was easy, but at every step, TurboTax charged me more for their service than they implied that they would.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is always easy to use. First time using the on-line version of Turbo Tax vs the downloadable version. Worked great!
Date published: 2023-03-18
Rated 5 out of 5 by from Was not painful Easy to use! Easy to use! Easy to use! Easy to use!
Date published: 2023-03-18
Rated 1 out of 5 by from too expensive! pblms with importing multiple accts I've used TurboTax before and this year I wasn't happy. I couldn't upload two different fidelity accounts and it was too expensive! I can have a tax preparer file for this amount or less! Ads were annoying! Paying before reviewing the forms????
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 524
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not like last year This year's TurboTax program is awful. It took hours, just to get it in, with the license numbers not able to be typed in. Then once copy and pasted to get in, was unable to type in monetary values for income. The representative, Russ, was wonderful, once I got to him, but I still had to copy and paste. Bring back last year's version!
Date published: 2023-03-18
Rated 5 out of 5 by from Using TurboTax for many years now. Still loving it This year I had some extra new stuff to deal with. Even though I didn't fully understand the ins and outs of my changes. When I got stuck the TurboTax community discussion board was there to help; one question at a time reassuring me.
Date published: 2023-03-18
Rated 5 out of 5 by from Great Experiecne Seamless experience. The tax specialist was very professional and knowledgable. Very helpful.
Date published: 2023-03-18
Rated 4 out of 5 by from Turbo Tax does not improve year over year Turbo Tax still has same errors, such as treating pensions as IRAs
Date published: 2023-03-18
Rated 5 out of 5 by from Easiest, best option With turbotax it's much easier to file individual and 1099 forms than any other program or company, and that's why I keep coming back.
Date published: 2023-03-18
Rated 5 out of 5 by from Very user friendly. Admittedly, I'm a licensed CPA that deals with different forms, portals with different taxing agencies. However, I find Turbo Tax very user-friendly.
Date published: 2023-03-18
Rated 2 out of 5 by from Good but scammy Tax filing was easy, but at every step, TurboTax charged me more for their service than they implied that they would.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is always easy to use. First time using the on-line version of Turbo Tax vs the downloadable version. Worked great!
Date published: 2023-03-18
Rated 5 out of 5 by from Was not painful Easy to use! Easy to use! Easy to use! Easy to use!
Date published: 2023-03-18
Rated 1 out of 5 by from too expensive! pblms with importing multiple accts I've used TurboTax before and this year I wasn't happy. I couldn't upload two different fidelity accounts and it was too expensive! I can have a tax preparer file for this amount or less! Ads were annoying! Paying before reviewing the forms????
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 524