TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbotax was really easy to use Extremly easy to use, great assistance (Elizabeth was great) Quick and professional experience
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is my life and savior Just so great and simple. Love the graphics! Thank you
Date published: 2023-03-20
Rated 1 out of 5 by from not happy with the e-file I could not e-file because of the 8962 form IRS recommended that I include with the e-file and it would go through. went through 3 CSR's and still did not work so the last CSR told me file it by mail.
Date published: 2023-03-20
Rated 5 out of 5 by from Awesome service to have I always owe and it really helps me a lot. I have been using Turbo Tax for years my whole family does.
Date published: 2023-03-20
Rated 4 out of 5 by from Discount not applied Software was fine but when I clicked the email link for 20% off it did not apply it and still charged me $59 for the software and then the non discounted $59 for state return.
Date published: 2023-03-20
Rated 4 out of 5 by from Very easy to use For some reason, when I changed my service from "Live Deluxe," to just Deluxe, the amount I owed both State and Federal went up. Nothing changed, as I used the standard deduction.
Date published: 2023-03-20
Rated 5 out of 5 by from turbo tax is awesome easy to use for computer stupid old people like myself
Date published: 2023-03-20
Rated 2 out of 5 by from Used TT for over 10 years Most un-intuitive one yet. Sure you have professionals review it, but any users of various age group test it?
Date published: 2023-03-20
Rated 4 out of 5 by from Gets the job done Getting started was onerous, too much commercial information. I already had a confirmation number and several year history. I just wanted to load information. I used an online chat, and the access screen part didn't work, so she called me and was helpful.
Date published: 2023-03-20
Rated 5 out of 5 by from Easy and Free! Very simple and I am grateful that it was free. Thank you!
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 250
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax was really easy to use Extremly easy to use, great assistance (Elizabeth was great) Quick and professional experience
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is my life and savior Just so great and simple. Love the graphics! Thank you
Date published: 2023-03-20
Rated 1 out of 5 by from not happy with the e-file I could not e-file because of the 8962 form IRS recommended that I include with the e-file and it would go through. went through 3 CSR's and still did not work so the last CSR told me file it by mail.
Date published: 2023-03-20
Rated 5 out of 5 by from Awesome service to have I always owe and it really helps me a lot. I have been using Turbo Tax for years my whole family does.
Date published: 2023-03-20
Rated 4 out of 5 by from Discount not applied Software was fine but when I clicked the email link for 20% off it did not apply it and still charged me $59 for the software and then the non discounted $59 for state return.
Date published: 2023-03-20
Rated 4 out of 5 by from Very easy to use For some reason, when I changed my service from "Live Deluxe," to just Deluxe, the amount I owed both State and Federal went up. Nothing changed, as I used the standard deduction.
Date published: 2023-03-20
Rated 5 out of 5 by from turbo tax is awesome easy to use for computer stupid old people like myself
Date published: 2023-03-20
Rated 2 out of 5 by from Used TT for over 10 years Most un-intuitive one yet. Sure you have professionals review it, but any users of various age group test it?
Date published: 2023-03-20
Rated 4 out of 5 by from Gets the job done Getting started was onerous, too much commercial information. I already had a confirmation number and several year history. I just wanted to load information. I used an online chat, and the access screen part didn't work, so she called me and was helpful.
Date published: 2023-03-20
Rated 5 out of 5 by from Easy and Free! Very simple and I am grateful that it was free. Thank you!
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 250