TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
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America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from The fee structure is confusing Filing was quick and easy but fee structure confused me. I realized that the e-file option can lead to a 3rd party for additional $$. Going back to avoid that charge was inconvenient and time consuming. Improvement of transparency re: fees would be appreciated.
Date published: 2023-03-17
Rated 5 out of 5 by from Another easy year with Turbo Tax I have used it many years. It was just as easy as usual this year with the 2022 version.
Date published: 2023-03-17
Rated 5 out of 5 by from I use TurboTax every year! I like TurboTax because I get confused by all the jargon on the tax forms. TurboTax takes me through the forms step-by-step in uncomplicated language as I have a home business.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo tax was wonderful. I usually let my tax pers It was a easy transition from using a professional to coming online and doing it. It took me a little to understand but I didn’t. Thanks for the help
Date published: 2023-03-17
Rated 2 out of 5 by from Turbo Tax is way Too expensive Good experience but to expensive, there are tax professionals in my are charging me 50$
Date published: 2023-03-17
Rated 4 out of 5 by from Successfully completed filing 2022 taxes. Engaged with an expert and she was fantastic. Messages were confusing like "we found something wrong with your return" before I even entered something. When I left doing state taxes I was not returned to same point when I signed in later.
Date published: 2023-03-17
Rated 3 out of 5 by from This isn't a video game I'm sure they call themselves trying to make filing your taxes less mundane. But putting a ticking timer at the top of the page and making it look like a game or competition of some sort is annoying in my opinion. This just adds more anxiety to meet the or beat the average time on top of the exisiting stress of getting your taxes figured out. I have no desire to be in a competition when filing my taxes. I enjoyed Turbatax's simplicity in past years, but now i found the process tedious.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is awesome! User friendly! Help tool is great for understanding the process!
Date published: 2023-03-17
Rated 1 out of 5 by from Tired of the errors caused by updates Been using turbo tax since 90s.. started getting better but now constantly having issues
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax worked very well It demystified the tax prep/filing process. Still, plenty of time has to be devoted into preparing documentation and going through the entire process. Glad to have learned about the overall tax filing experience.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 1299
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from The fee structure is confusing Filing was quick and easy but fee structure confused me. I realized that the e-file option can lead to a 3rd party for additional $$. Going back to avoid that charge was inconvenient and time consuming. Improvement of transparency re: fees would be appreciated.
Date published: 2023-03-17
Rated 5 out of 5 by from Another easy year with Turbo Tax I have used it many years. It was just as easy as usual this year with the 2022 version.
Date published: 2023-03-17
Rated 5 out of 5 by from I use TurboTax every year! I like TurboTax because I get confused by all the jargon on the tax forms. TurboTax takes me through the forms step-by-step in uncomplicated language as I have a home business.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo tax was wonderful. I usually let my tax pers It was a easy transition from using a professional to coming online and doing it. It took me a little to understand but I didn’t. Thanks for the help
Date published: 2023-03-17
Rated 2 out of 5 by from Turbo Tax is way Too expensive Good experience but to expensive, there are tax professionals in my are charging me 50$
Date published: 2023-03-17
Rated 4 out of 5 by from Successfully completed filing 2022 taxes. Engaged with an expert and she was fantastic. Messages were confusing like "we found something wrong with your return" before I even entered something. When I left doing state taxes I was not returned to same point when I signed in later.
Date published: 2023-03-17
Rated 3 out of 5 by from This isn't a video game I'm sure they call themselves trying to make filing your taxes less mundane. But putting a ticking timer at the top of the page and making it look like a game or competition of some sort is annoying in my opinion. This just adds more anxiety to meet the or beat the average time on top of the exisiting stress of getting your taxes figured out. I have no desire to be in a competition when filing my taxes. I enjoyed Turbatax's simplicity in past years, but now i found the process tedious.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is awesome! User friendly! Help tool is great for understanding the process!
Date published: 2023-03-17
Rated 1 out of 5 by from Tired of the errors caused by updates Been using turbo tax since 90s.. started getting better but now constantly having issues
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax worked very well It demystified the tax prep/filing process. Still, plenty of time has to be devoted into preparing documentation and going through the entire process. Glad to have learned about the overall tax filing experience.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 1299