TURBOTAX CUSTOMER REVIEWS
TurboTax CD/Download Reviews
Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
ABusinessman from
Horribly Buggy Software
It's an incredible irony that such unintuitive software comes from a company named Intuit! Sometimes it works as designed - answer questions and it generates the proper forms... Other times it will simply tell the user to look up and complete the necessary form... or even worse, generate a form that isn't needed, then create an endless loop, demanding information that doesn't apply, for the unnecessary form, before it will e-file. Worse yet, searching for a resolution in the online "community" brings up many posts about the same problem... going back for YEARS... yet the bug has still not been fixed. The software will probably get returns created and filed eventually... but don't be surprised if you have to fight it all of the way.
Date published: 2023-03-13
Rated 4 out of 5 by
MarshallRT from
Minimal Frustration Due to Straight-Forward App
Turbotax simplified the filing of my S-Corp tax return. The more-info links on the various subsections and categories for expenses, income, assets, etc. were very helpful. I feel very confident I filed my return accurately.
Date published: 2023-03-13
Rated 4 out of 5 by
TrishMM from
Fast and easy
Great experience had no issues with the software. Definitely would use again.
Date published: 2023-03-13
Rated 5 out of 5 by
Brigggs from
Awesome!
I use TurboTax every year since 2015 and I don’t think I’ll use or go anywhere else!
Date published: 2023-03-13
Rated 5 out of 5 by
Chauna20 from
It’s amazing
I like the accuracy of it. Also it’s my first year using turbo tax.
Date published: 2023-03-13
Rated 2 out of 5 by
Frustrated1290 from
Works OK, if you buy their other products
I've used TurboTax for a few years for my business filings, and it's normally 4-star, but this year it refused to transfer in my Quickbooks data because my version of Quickbooks is "too old" (QuickBooks 2018, TurboTax 2022). What's more, even though I upgraded my Quickbooks data file to 2021 (thanks to a friend with a newer version) I still couldn't import it: TurboTax requires a new version of QB to be installed on the same machine, else you'll have to manually enter everything. Aside from that hassle, it guides you through most items acceptably well, but will ask many questions that require a web search to learn what it means (e.g. "Are you required to fill out Form X?"). I thought I was paying for a product to translate the tax code into English so that I could work through it; it's quite frustrating when I am still having to read through the IRS website for guidance on what should be very simple items that TT just doesn't explain at all.
Date published: 2023-03-13
Rated 5 out of 5 by
Cyrus 1 from
A great software!
Easy to follow and understand. Instructions are helpful. Highly recommend for those who prefer to prepare their tax-returns.
Date published: 2023-03-13
Rated 5 out of 5 by
MRSUNSET from
TURBO TAX AWESOME
AWESOME AND HELPFUL.THE TIPS WERE VERY INFORMATIVE.
Date published: 2023-03-13
Rated 5 out of 5 by
MaybePeach from
Thanks
Thanks for amazing experience, and recommendations for this it’s helpful and save my time a lots
Date published: 2023-03-13
Rated 5 out of 5 by
mrlilj from
Easy to use for beginners!
All the process was guided and super smooth. It was my first time filing taxes by myself and wasn't expecting being this easy.
All TurboTax® Offerings Reviews - Page 1111
Date published: 2023-03-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
ABusinessman from
Horribly Buggy Software
It's an incredible irony that such unintuitive software comes from a company named Intuit! Sometimes it works as designed - answer questions and it generates the proper forms... Other times it will simply tell the user to look up and complete the necessary form... or even worse, generate a form that isn't needed, then create an endless loop, demanding information that doesn't apply, for the unnecessary form, before it will e-file. Worse yet, searching for a resolution in the online "community" brings up many posts about the same problem... going back for YEARS... yet the bug has still not been fixed. The software will probably get returns created and filed eventually... but don't be surprised if you have to fight it all of the way.
Date published: 2023-03-13
Rated 4 out of 5 by
MarshallRT from
Minimal Frustration Due to Straight-Forward App
Turbotax simplified the filing of my S-Corp tax return. The more-info links on the various subsections and categories for expenses, income, assets, etc. were very helpful. I feel very confident I filed my return accurately.
Date published: 2023-03-13
Rated 4 out of 5 by
TrishMM from
Fast and easy
Great experience had no issues with the software. Definitely would use again.
Date published: 2023-03-13
Rated 5 out of 5 by
Brigggs from
Awesome!
I use TurboTax every year since 2015 and I don’t think I’ll use or go anywhere else!
Date published: 2023-03-13
Rated 5 out of 5 by
Chauna20 from
It’s amazing
I like the accuracy of it. Also it’s my first year using turbo tax.
Date published: 2023-03-13
Rated 2 out of 5 by
Frustrated1290 from
Works OK, if you buy their other products
I've used TurboTax for a few years for my business filings, and it's normally 4-star, but this year it refused to transfer in my Quickbooks data because my version of Quickbooks is "too old" (QuickBooks 2018, TurboTax 2022). What's more, even though I upgraded my Quickbooks data file to 2021 (thanks to a friend with a newer version) I still couldn't import it: TurboTax requires a new version of QB to be installed on the same machine, else you'll have to manually enter everything. Aside from that hassle, it guides you through most items acceptably well, but will ask many questions that require a web search to learn what it means (e.g. "Are you required to fill out Form X?"). I thought I was paying for a product to translate the tax code into English so that I could work through it; it's quite frustrating when I am still having to read through the IRS website for guidance on what should be very simple items that TT just doesn't explain at all.
Date published: 2023-03-13
Rated 5 out of 5 by
Cyrus 1 from
A great software!
Easy to follow and understand. Instructions are helpful. Highly recommend for those who prefer to prepare their tax-returns.
Date published: 2023-03-13
Rated 5 out of 5 by
MRSUNSET from
TURBO TAX AWESOME
AWESOME AND HELPFUL.THE TIPS WERE VERY INFORMATIVE.
Date published: 2023-03-13
Rated 5 out of 5 by
MaybePeach from
Thanks
Thanks for amazing experience, and recommendations for this it’s helpful and save my time a lots
Date published: 2023-03-13
Rated 5 out of 5 by
mrlilj from
Easy to use for beginners!
All the process was guided and super smooth. It was my first time filing taxes by myself and wasn't expecting being this easy.
All TurboTax® Offerings Reviews - Page 1111
Date published: 2023-03-13