TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
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America’s #1 tax prep provider.

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Rated 1 out of 5 by from It is somehow less user friendly In their attempt to simplify the process, it has somehow become less navigable and easy to use than in previous years. I frequently had to navigate back and forth because i wasn't sure about my RSU input or my K-1. But trying to find hte menu somehow became harder than in previous years. Why would they pull it out like it is part of the brower? Someone needs some new UX. When filling in my K1, the flow was so disjointed, i spent 30 minutes post completion trying to figure out why the forms didn't carry everything over to 199A. The fact that I know these acronyms KILLS me softly.
Date published: 2023-03-12
Rated 5 out of 5 by from TURBO TAX IS GREAT I've used Turbo Tax for the past 8 years and will continue to use.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax is awesome Turbo Tax is easy to use. The live accountants are very helpful and answer all your questions in details.
Date published: 2023-03-12
Rated 5 out of 5 by from Hate taxes but love turbotax As always, turbotax comes through when needed. Whether a simple tax situation or a more complicated one, turbotax meets my needs every time.
Date published: 2023-03-12
Rated 5 out of 5 by from 8 Years and going strong Thank you, more years to come...Trust is the keyword. Keep it up
Date published: 2023-03-12
Rated 5 out of 5 by from Great help Went through everything and explained it all with great detail
Date published: 2023-03-12
Rated 3 out of 5 by from problem with part of the problem is congress with their constant tinkering of the tax code. Time for another overhaul. manual entering of tax data is error prone. while this software does an adequate job of digging through the complexity, if there is a disagreement it is impossible to tract down.. Even though I over paid taxes for the last 2 years and made quarterly payments turbo taxed assessed underpayment penalty for state taxes. determining the source would have taken hours.
Date published: 2023-03-12
Rated 2 out of 5 by from Displeased Been using TT forever. Loved it at first, but the changes each year are frustrating; harder to use. Also, was once affordable, but having to upgrade to enter interest that results in less income than the cost of the upgrade AND pay extra for State bites. The state product cost me more money than my return from the state!
Date published: 2023-03-12
Rated 5 out of 5 by from EASY AND USER FRIENDLY IT MADE TAXES A BREEZE. Very simple question style, with helpful explanations and tips.
Date published: 2023-03-12
Rated 4 out of 5 by from it was quite easy it was easy and it only took acouple minutes and it applied all my tax checks before it moved on .
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 1104
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from It is somehow less user friendly In their attempt to simplify the process, it has somehow become less navigable and easy to use than in previous years. I frequently had to navigate back and forth because i wasn't sure about my RSU input or my K-1. But trying to find hte menu somehow became harder than in previous years. Why would they pull it out like it is part of the brower? Someone needs some new UX. When filling in my K1, the flow was so disjointed, i spent 30 minutes post completion trying to figure out why the forms didn't carry everything over to 199A. The fact that I know these acronyms KILLS me softly.
Date published: 2023-03-12
Rated 5 out of 5 by from TURBO TAX IS GREAT I've used Turbo Tax for the past 8 years and will continue to use.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax is awesome Turbo Tax is easy to use. The live accountants are very helpful and answer all your questions in details.
Date published: 2023-03-12
Rated 5 out of 5 by from Hate taxes but love turbotax As always, turbotax comes through when needed. Whether a simple tax situation or a more complicated one, turbotax meets my needs every time.
Date published: 2023-03-12
Rated 5 out of 5 by from 8 Years and going strong Thank you, more years to come...Trust is the keyword. Keep it up
Date published: 2023-03-12
Rated 5 out of 5 by from Great help Went through everything and explained it all with great detail
Date published: 2023-03-12
Rated 3 out of 5 by from problem with part of the problem is congress with their constant tinkering of the tax code. Time for another overhaul. manual entering of tax data is error prone. while this software does an adequate job of digging through the complexity, if there is a disagreement it is impossible to tract down.. Even though I over paid taxes for the last 2 years and made quarterly payments turbo taxed assessed underpayment penalty for state taxes. determining the source would have taken hours.
Date published: 2023-03-12
Rated 2 out of 5 by from Displeased Been using TT forever. Loved it at first, but the changes each year are frustrating; harder to use. Also, was once affordable, but having to upgrade to enter interest that results in less income than the cost of the upgrade AND pay extra for State bites. The state product cost me more money than my return from the state!
Date published: 2023-03-12
Rated 5 out of 5 by from EASY AND USER FRIENDLY IT MADE TAXES A BREEZE. Very simple question style, with helpful explanations and tips.
Date published: 2023-03-12
Rated 4 out of 5 by from it was quite easy it was easy and it only took acouple minutes and it applied all my tax checks before it moved on .
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 1104