TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Online TurboTax is Great!!! As easy to use as the CD version, if not easier. Glad I used on-line this year!!!
Date published: 2023-03-13
Rated 1 out of 5 by from Customer Service & expert review dont really occur Had to look up a ton of questions on IRS site because Turbo didn't have the answers and when you chat with someone they don't know the answers. Also, the "have an expert review your returns" is a joke. You wait online and no one comes on to speak with you. Bring back the ability to submit your returns for review please.
Date published: 2023-03-13
Rated 5 out of 5 by from turbo tax is easy to use love filing my taxes with turbo tax and a lot cheaper even after paying for audit assistance than using a tax service
Date published: 2023-03-13
Rated 5 out of 5 by from Excellent support I have been using Turbo Tax for over 10 years. I have always been pleased with the convenience, and support available.
Date published: 2023-03-13
Rated 3 out of 5 by from fedral - 5 star, Ma state awful 2 star Both of us are retired yet it did not fill in MA required health requirements correctly, we were exempt for that requirement yet it wanted us to owe state over $2500 , instead of the $80 refund. With help of MA, they told me the work around
Date published: 2023-03-13
Rated 5 out of 5 by from Always easy and fast Turbo Tax is always easy and fast. Usually get back faster than said
Date published: 2023-03-13
Rated 5 out of 5 by from Very helpful people Terri answered all my questions and quickly got me through my taxes
Date published: 2023-03-13
Rated 5 out of 5 by from thanks quick and easy. and also free which is nice. which is great,
Date published: 2023-03-13
Rated 5 out of 5 by from Adequate Seems a lot simpler than in past years. Easing to use
Date published: 2023-03-13
Rated 3 out of 5 by from Very confusing I have used h&r block in the past ,which is much simpler. At the end when they ask you to correct errors, Once I went back to that form there was no way to go back to return. Backward arrow did not work,
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 1006
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Online TurboTax is Great!!! As easy to use as the CD version, if not easier. Glad I used on-line this year!!!
Date published: 2023-03-13
Rated 1 out of 5 by from Customer Service & expert review dont really occur Had to look up a ton of questions on IRS site because Turbo didn't have the answers and when you chat with someone they don't know the answers. Also, the "have an expert review your returns" is a joke. You wait online and no one comes on to speak with you. Bring back the ability to submit your returns for review please.
Date published: 2023-03-13
Rated 5 out of 5 by from turbo tax is easy to use love filing my taxes with turbo tax and a lot cheaper even after paying for audit assistance than using a tax service
Date published: 2023-03-13
Rated 5 out of 5 by from Excellent support I have been using Turbo Tax for over 10 years. I have always been pleased with the convenience, and support available.
Date published: 2023-03-13
Rated 3 out of 5 by from fedral - 5 star, Ma state awful 2 star Both of us are retired yet it did not fill in MA required health requirements correctly, we were exempt for that requirement yet it wanted us to owe state over $2500 , instead of the $80 refund. With help of MA, they told me the work around
Date published: 2023-03-13
Rated 5 out of 5 by from Always easy and fast Turbo Tax is always easy and fast. Usually get back faster than said
Date published: 2023-03-13
Rated 5 out of 5 by from Very helpful people Terri answered all my questions and quickly got me through my taxes
Date published: 2023-03-13
Rated 5 out of 5 by from thanks quick and easy. and also free which is nice. which is great,
Date published: 2023-03-13
Rated 5 out of 5 by from Adequate Seems a lot simpler than in past years. Easing to use
Date published: 2023-03-13
Rated 3 out of 5 by from Very confusing I have used h&r block in the past ,which is much simpler. At the end when they ask you to correct errors, Once I went back to that form there was no way to go back to return. Backward arrow did not work,
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 1006