TURBOTAX CUSTOMER REVIEWS
TurboTax CD/Download Reviews
Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
JoeandJB from
Online TurboTax is Great!!!
As easy to use as the CD version, if not easier. Glad I used on-line this year!!!
Date published: 2023-03-13
Rated 1 out of 5 by
Triciab2023 from
Customer Service & expert review dont really occur
Had to look up a ton of questions on IRS site because Turbo didn't have the answers and when you chat with someone they don't know the answers. Also, the "have an expert review your returns" is a joke. You wait online and no one comes on to speak with you. Bring back the ability to submit your returns for review please.
Date published: 2023-03-13
Rated 5 out of 5 by
IL consumer from
turbo tax is easy to use
love filing my taxes with turbo tax and a lot cheaper even after paying for audit assistance than using a tax service
Date published: 2023-03-13
Rated 5 out of 5 by
Angliatx2 from
Excellent support
I have been using Turbo Tax for over 10 years. I have always been pleased with the convenience, and support available.
Date published: 2023-03-13
Rated 3 out of 5 by
HueyM from
fedral - 5 star, Ma state awful 2 star
Both of us are retired yet it did not fill in MA required health requirements correctly, we were exempt for that requirement yet it wanted us to owe state over $2500 , instead of the $80 refund. With help of MA, they told me the work around
Date published: 2023-03-13
Rated 5 out of 5 by
yorkienut3 from
Always easy and fast
Turbo Tax is always easy and fast. Usually get back faster than said
Date published: 2023-03-13
Rated 5 out of 5 by
Calikoala from
Very helpful people
Terri answered all my questions and quickly got me through my taxes
Date published: 2023-03-13
Rated 5 out of 5 by
cmichaelc71 from
thanks
quick and easy. and also free which is nice. which is great,
Date published: 2023-03-13
Rated 5 out of 5 by
eros5330 from
Adequate
Seems a lot simpler than in past years. Easing to use
Date published: 2023-03-13
Rated 3 out of 5 by
chrisjaxxy from
Very confusing
I have used h&r block in the past ,which is much simpler. At the end when they ask you to correct errors, Once I went back to that form there was no way to go back to return. Backward arrow did not work,
All TurboTax® Offerings Reviews - Page 1006
Date published: 2023-03-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JoeandJB from
Online TurboTax is Great!!!
As easy to use as the CD version, if not easier. Glad I used on-line this year!!!
Date published: 2023-03-13
Rated 1 out of 5 by
Triciab2023 from
Customer Service & expert review dont really occur
Had to look up a ton of questions on IRS site because Turbo didn't have the answers and when you chat with someone they don't know the answers. Also, the "have an expert review your returns" is a joke. You wait online and no one comes on to speak with you. Bring back the ability to submit your returns for review please.
Date published: 2023-03-13
Rated 5 out of 5 by
IL consumer from
turbo tax is easy to use
love filing my taxes with turbo tax and a lot cheaper even after paying for audit assistance than using a tax service
Date published: 2023-03-13
Rated 5 out of 5 by
Angliatx2 from
Excellent support
I have been using Turbo Tax for over 10 years. I have always been pleased with the convenience, and support available.
Date published: 2023-03-13
Rated 3 out of 5 by
HueyM from
fedral - 5 star, Ma state awful 2 star
Both of us are retired yet it did not fill in MA required health requirements correctly, we were exempt for that requirement yet it wanted us to owe state over $2500 , instead of the $80 refund. With help of MA, they told me the work around
Date published: 2023-03-13
Rated 5 out of 5 by
yorkienut3 from
Always easy and fast
Turbo Tax is always easy and fast. Usually get back faster than said
Date published: 2023-03-13
Rated 5 out of 5 by
Calikoala from
Very helpful people
Terri answered all my questions and quickly got me through my taxes
Date published: 2023-03-13
Rated 5 out of 5 by
cmichaelc71 from
thanks
quick and easy. and also free which is nice. which is great,
Date published: 2023-03-13
Rated 5 out of 5 by
eros5330 from
Adequate
Seems a lot simpler than in past years. Easing to use
Date published: 2023-03-13
Rated 3 out of 5 by
chrisjaxxy from
Very confusing
I have used h&r block in the past ,which is much simpler. At the end when they ask you to correct errors, Once I went back to that form there was no way to go back to return. Backward arrow did not work,
All TurboTax® Offerings Reviews - Page 1006
Date published: 2023-03-13