TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is the best They have the best customer service the agent that I spoke with really help me and guide me through what I needed thanks to TurboTax I was able to file my taxes
Date published: 2021-02-22
Rated 2 out of 5 by from TurboTax is not free TurbooTax charges too much. It is very convenient though
Date published: 2021-02-22
Rated 5 out of 5 by from TRUSTED It was a little tricky when I had to find my 16 digit code since I updated it before signing in. So sign in prior to checking for or accepting updates.
Date published: 2021-02-22
Rated 5 out of 5 by from Quite Happy overall I have not done my own taxes for +20 years. This takes some study and patience, and you really need to have all your documents lined-up. I am quite pleased with the way the program is laid-out, the assists available, and being able to save and return. I'll use this next year!
Date published: 2021-02-22
Rated 5 out of 5 by from Very Satisfied The customer service was very professional and helpful when needed. I feel I was able to maximize my return amount, and had the confidence to file by myself.
Date published: 2021-02-22
Rated 2 out of 5 by from Delux tax fees I do not like that because I have a HSA i was forced to upgrade for forty dollars. That would have been acceptable if I didn't have to pay two extra fees for reviewing my state tax and for having the money taken out of my refund. That is a ridiculous convenience fee. If the convenience was maybe five or six dollars that would be much more acceptable. I did every single thing on my own. If I didn't have the HSA my refund revuew would have been free, and I definitely should not have had to pay anything for my state tax when it had to be reviewed FREE on the basic version for the exact same way.
Date published: 2021-02-22
Rated 5 out of 5 by from Love turbo tax It gets easier and easier each year, the software is up to date, and very helpful answering questions. It makes a diff process so easy.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is great! It is very easy to use and they walk through everything with you step-by-step.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax was easy and very informative. TurboTax helped me figure out which tax return form was right for me! It also helped me with any questions I had along the way.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is awsome!! Easy to do! Easy to file and send. Way to go !!!!!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9776
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is the best They have the best customer service the agent that I spoke with really help me and guide me through what I needed thanks to TurboTax I was able to file my taxes
Date published: 2021-02-22
Rated 2 out of 5 by from TurboTax is not free TurbooTax charges too much. It is very convenient though
Date published: 2021-02-22
Rated 5 out of 5 by from TRUSTED It was a little tricky when I had to find my 16 digit code since I updated it before signing in. So sign in prior to checking for or accepting updates.
Date published: 2021-02-22
Rated 5 out of 5 by from Quite Happy overall I have not done my own taxes for +20 years. This takes some study and patience, and you really need to have all your documents lined-up. I am quite pleased with the way the program is laid-out, the assists available, and being able to save and return. I'll use this next year!
Date published: 2021-02-22
Rated 5 out of 5 by from Very Satisfied The customer service was very professional and helpful when needed. I feel I was able to maximize my return amount, and had the confidence to file by myself.
Date published: 2021-02-22
Rated 2 out of 5 by from Delux tax fees I do not like that because I have a HSA i was forced to upgrade for forty dollars. That would have been acceptable if I didn't have to pay two extra fees for reviewing my state tax and for having the money taken out of my refund. That is a ridiculous convenience fee. If the convenience was maybe five or six dollars that would be much more acceptable. I did every single thing on my own. If I didn't have the HSA my refund revuew would have been free, and I definitely should not have had to pay anything for my state tax when it had to be reviewed FREE on the basic version for the exact same way.
Date published: 2021-02-22
Rated 5 out of 5 by from Love turbo tax It gets easier and easier each year, the software is up to date, and very helpful answering questions. It makes a diff process so easy.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is great! It is very easy to use and they walk through everything with you step-by-step.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax was easy and very informative. TurboTax helped me figure out which tax return form was right for me! It also helped me with any questions I had along the way.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is awsome!! Easy to do! Easy to file and send. Way to go !!!!!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9776