TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 3 out of 5 by from NOT LOVING THE FEES! Over the years, TurboTax just keeps on adding fees. $40 to use my refund when they are already charging $110 to use their service in the first place?!?! NO THANKS! Also they ram their "MAX" (among others) assistance, at a cost mind you, down your throat at every turn. Keep it up and I will start looking elsewhere, TurboTax. Just keep it simple and free like in the good ole days... good grief!
Date published: 2021-03-01
Rated 5 out of 5 by from great online help online person was very helpful great experience awesome
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is Great turbo tax was very useful and easy to understand i would recommend to anyone
Date published: 2021-03-01
Rated 5 out of 5 by from It’s great It’s. Was simple and easy a real process that even a pre teen who know how to work a computer can do it I love TurboTax
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is the best I was talking to David with turbo tax live, he was very helpful and talked me through the process
Date published: 2021-03-01
Rated 5 out of 5 by from JUST WHAT I NEEDED NEEDED EXTRA HELP FROM FAMILY BUT I MADE IT!!!! FIRST TIME BY MYSELF.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is great! First time doing my own taxes with multiple states. Very easy to use! Will use again.
Date published: 2021-03-01
Rated 2 out of 5 by from Charges/Fee weren't clear Because I have student loans (who doesn't at this point) I had to pay for the Deluxe edition so that I can claim the interest from said student loans. It was about $100. It said it would cost $40... what they don't say is that it's actually $60 and then you additionally have to pay $40 to deduct the cost from your refund. I basically paid Turbo Tax $100 to get the same amount back had I not claimed the interest. Turbo Tax is easy to use, I'll give them that, but when it feels like I'm getting tricked, and that every year less things are available on the free version, I'd rather use a different company.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome It help me out....It help me out ..... It help me out.
Date published: 2021-03-01
Rated 5 out of 5 by from awes Great and very helpful. very simple and i found it very educational and simple to use
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9560
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from NOT LOVING THE FEES! Over the years, TurboTax just keeps on adding fees. $40 to use my refund when they are already charging $110 to use their service in the first place?!?! NO THANKS! Also they ram their "MAX" (among others) assistance, at a cost mind you, down your throat at every turn. Keep it up and I will start looking elsewhere, TurboTax. Just keep it simple and free like in the good ole days... good grief!
Date published: 2021-03-01
Rated 5 out of 5 by from great online help online person was very helpful great experience awesome
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is Great turbo tax was very useful and easy to understand i would recommend to anyone
Date published: 2021-03-01
Rated 5 out of 5 by from It’s great It’s. Was simple and easy a real process that even a pre teen who know how to work a computer can do it I love TurboTax
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is the best I was talking to David with turbo tax live, he was very helpful and talked me through the process
Date published: 2021-03-01
Rated 5 out of 5 by from JUST WHAT I NEEDED NEEDED EXTRA HELP FROM FAMILY BUT I MADE IT!!!! FIRST TIME BY MYSELF.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is great! First time doing my own taxes with multiple states. Very easy to use! Will use again.
Date published: 2021-03-01
Rated 2 out of 5 by from Charges/Fee weren't clear Because I have student loans (who doesn't at this point) I had to pay for the Deluxe edition so that I can claim the interest from said student loans. It was about $100. It said it would cost $40... what they don't say is that it's actually $60 and then you additionally have to pay $40 to deduct the cost from your refund. I basically paid Turbo Tax $100 to get the same amount back had I not claimed the interest. Turbo Tax is easy to use, I'll give them that, but when it feels like I'm getting tricked, and that every year less things are available on the free version, I'd rather use a different company.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome It help me out....It help me out ..... It help me out.
Date published: 2021-03-01
Rated 5 out of 5 by from awes Great and very helpful. very simple and i found it very educational and simple to use
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9560