TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great Product Easy to follow prompts. Great help feature. See you next tax season
Date published: 2021-10-12
Rated 5 out of 5 by from Have used TurboTax for Many Years Very thorough, not complicated to use. Will use TurboTax again.
Date published: 2021-10-12
Rated 5 out of 5 by from Easy to use A few glitches on my part but other wise great and the online accountant Gayle was great help.
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo Tax saved "my bacon" again this ear. I've been using Turbo Tax for several years, completing the returns on my own through their system. This year, 2020, I used the full service due to a number of changes I had in my business and personal income. I am very happy with their service and will return to full service when filing in 2021.
Date published: 2021-10-12
Rated 2 out of 5 by from Not worth the money! All of this talk about expert assistance, and come to find out the Business version has to be downloaded on to your computer and does not allow you to reach out to an expert for assistance. Apparently all of that expert assistance is only for personal taxes and not business tax returns. For the amount of money you spend this is a ridiculous concept.
Date published: 2021-10-12
Rated 5 out of 5 by from Way to Go Turbo Tax Year after year they are the best!They save me time and money
Date published: 2021-10-12
Rated 5 out of 5 by from THIS THING IS AWESOME I USE YOU GUYS EVERY YEAR AND IT'S THE BEST OPTION OUT THERE
Date published: 2021-10-12
Rated 5 out of 5 by from Turbotax will be my go to! Great experts! Quick and Friendly Service! Would use again and most definitely recommend
Date published: 2021-10-12
Rated 4 out of 5 by from Turbo Tax is great Turbo Tax is great! It was simple and fast. I did not have any problems.
Date published: 2021-10-12
Rated 5 out of 5 by from I added Live advice and audit insurance Usually In have a long but straight forward return that includes income from a Vacation Rental Home. Due to shutting the vacation home down because of Covid my return became very difficult this year. I called the basic Turbo team and got good help but felt I needed more so I added Live Expert help and called them 3-4 times and they all were very profession, gave excellent help and were very friendly. They use the call back system and sometimes called back within 5 minutes or set up a specific return call time. Have a great experience.
Date published: 2021-10-12
All TurboTax® Offerings Reviews - Page 93
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Product Easy to follow prompts. Great help feature. See you next tax season
Date published: 2021-10-12
Rated 5 out of 5 by from Have used TurboTax for Many Years Very thorough, not complicated to use. Will use TurboTax again.
Date published: 2021-10-12
Rated 5 out of 5 by from Easy to use A few glitches on my part but other wise great and the online accountant Gayle was great help.
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo Tax saved "my bacon" again this ear. I've been using Turbo Tax for several years, completing the returns on my own through their system. This year, 2020, I used the full service due to a number of changes I had in my business and personal income. I am very happy with their service and will return to full service when filing in 2021.
Date published: 2021-10-12
Rated 2 out of 5 by from Not worth the money! All of this talk about expert assistance, and come to find out the Business version has to be downloaded on to your computer and does not allow you to reach out to an expert for assistance. Apparently all of that expert assistance is only for personal taxes and not business tax returns. For the amount of money you spend this is a ridiculous concept.
Date published: 2021-10-12
Rated 5 out of 5 by from Way to Go Turbo Tax Year after year they are the best!They save me time and money
Date published: 2021-10-12
Rated 5 out of 5 by from THIS THING IS AWESOME I USE YOU GUYS EVERY YEAR AND IT'S THE BEST OPTION OUT THERE
Date published: 2021-10-12
Rated 5 out of 5 by from Turbotax will be my go to! Great experts! Quick and Friendly Service! Would use again and most definitely recommend
Date published: 2021-10-12
Rated 4 out of 5 by from Turbo Tax is great Turbo Tax is great! It was simple and fast. I did not have any problems.
Date published: 2021-10-12
Rated 5 out of 5 by from I added Live advice and audit insurance Usually In have a long but straight forward return that includes income from a Vacation Rental Home. Due to shutting the vacation home down because of Covid my return became very difficult this year. I called the basic Turbo team and got good help but felt I needed more so I added Live Expert help and called them 3-4 times and they all were very profession, gave excellent help and were very friendly. They use the call back system and sometimes called back within 5 minutes or set up a specific return call time. Have a great experience.
Date published: 2021-10-12
All TurboTax® Offerings Reviews - Page 93