TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo is awesome Amazing experience every time I file with Turbo. I always have an easy time and get the help I need with everything. I feel at ease knowing I am filing correctly and have people there helping me along the way. I love using Turbo and would never go back anywhere else.
Date published: 2022-02-21
Rated 3 out of 5 by from turbo tax employees was some complications but the second guy that helped me was awsome and did a amazing job on helping me the first guy i had said he was going to help then straight hung the phone up on me and never gave me a call back and that made me really upset with the man.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo tax is great Easy to use no hard at all they make it easy to use
Date published: 2022-02-21
Rated 5 out of 5 by from You guys were very helpful. Awesome. So glad there is a tax service like you. Now i can do my taxes at home.
Date published: 2022-02-21
Rated 1 out of 5 by from Didn’t go through fast enough. It was a great experience working with you guys once again.
Date published: 2022-02-21
Rated 5 out of 5 by from was good they helped with everything and all the information i needed was provided
Date published: 2022-02-21
Rated 3 out of 5 by from A tish ridiculous Not impressed with having to pay an extra $39.00 to pay with my return. Otherwise it is decent and why I have used it for the last 5 years.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is fantastic! Fabulous! In about an hour I was done & e-filed. Very easy to use
Date published: 2022-02-21
Rated 3 out of 5 by from Previous info not transfered into forms Many of the previous returns' info was not brought into this years forms. We have been using Quicken/Turbo Tax for over 20 yrs and the online version for 4-5. With the "new tax codes", this should have been easier. I am not sure I will use this online version again, it was buggy, it said it had my wife's W2 info, it needed the wages on line 1, then it never added anything. I manually put all the info in. Then it never asked for my income, my SSA 1099. I had to go back and add it in after the audit check showed no income from me. I have been getting SSA 1099 disability since 1999,and it was automatically input the last 4-5 years until this year. It's bad enough our income went up 10k last year and our taxes doubled, yes, with the same deductions, thanks to the new easier middle class tax deductions not even TurboTax can figure out the correct questions to ask us to help get through the maze. I hope you all manage to get through this at Intuit, Quicken, TurboTax, you have been and are great company to work with. Thank you for trying to make our lives a little easier, my frustrations aside ,you still are better than my old brain, a calculator and a pencil. :)
Date published: 2022-02-21
Rated 5 out of 5 by from ITS AWESOME! THANKS......................................................MAKE IT EASY TO FILE.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9183
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo is awesome Amazing experience every time I file with Turbo. I always have an easy time and get the help I need with everything. I feel at ease knowing I am filing correctly and have people there helping me along the way. I love using Turbo and would never go back anywhere else.
Date published: 2022-02-21
Rated 3 out of 5 by from turbo tax employees was some complications but the second guy that helped me was awsome and did a amazing job on helping me the first guy i had said he was going to help then straight hung the phone up on me and never gave me a call back and that made me really upset with the man.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo tax is great Easy to use no hard at all they make it easy to use
Date published: 2022-02-21
Rated 5 out of 5 by from You guys were very helpful. Awesome. So glad there is a tax service like you. Now i can do my taxes at home.
Date published: 2022-02-21
Rated 1 out of 5 by from Didn’t go through fast enough. It was a great experience working with you guys once again.
Date published: 2022-02-21
Rated 5 out of 5 by from was good they helped with everything and all the information i needed was provided
Date published: 2022-02-21
Rated 3 out of 5 by from A tish ridiculous Not impressed with having to pay an extra $39.00 to pay with my return. Otherwise it is decent and why I have used it for the last 5 years.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is fantastic! Fabulous! In about an hour I was done & e-filed. Very easy to use
Date published: 2022-02-21
Rated 3 out of 5 by from Previous info not transfered into forms Many of the previous returns' info was not brought into this years forms. We have been using Quicken/Turbo Tax for over 20 yrs and the online version for 4-5. With the "new tax codes", this should have been easier. I am not sure I will use this online version again, it was buggy, it said it had my wife's W2 info, it needed the wages on line 1, then it never added anything. I manually put all the info in. Then it never asked for my income, my SSA 1099. I had to go back and add it in after the audit check showed no income from me. I have been getting SSA 1099 disability since 1999,and it was automatically input the last 4-5 years until this year. It's bad enough our income went up 10k last year and our taxes doubled, yes, with the same deductions, thanks to the new easier middle class tax deductions not even TurboTax can figure out the correct questions to ask us to help get through the maze. I hope you all manage to get through this at Intuit, Quicken, TurboTax, you have been and are great company to work with. Thank you for trying to make our lives a little easier, my frustrations aside ,you still are better than my old brain, a calculator and a pencil. :)
Date published: 2022-02-21
Rated 5 out of 5 by from ITS AWESOME! THANKS......................................................MAKE IT EASY TO FILE.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9183