TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from not what it used to be I hate this economy because turbo tax charged me to file, 39 $ (41 due to tax if i paid with my card. if paying with my income they charge an additional 39$! , like why make me pay 70 with tax if I could have just filed free like the other times? ridiculous.
Date published: 2023-02-27
Rated 5 out of 5 by from Was so easy to do Was very helpful that it gave me examples and other options to consider when filing.
Date published: 2023-02-27
Rated 4 out of 5 by from Turbo tax I great an easy to use Love using turbo tax but I only have one problem being charge $39 for electronic filing and then another $39 or something else for such a small return amount which takes most of the small amount.
Date published: 2023-02-27
Rated 3 out of 5 by from Had a problem form 8862 Seemed 2 turn out with the help of the tax pro lady
Date published: 2023-02-27
Rated 4 out of 5 by from generally positive It was relatively painless with turbo tax...........
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is awesome I really appreciate this site for filing taxes, it's simple and easy to understand I love it, the resources is awesome, I couldn't ask for more or a simple process as this, Great!
Date published: 2023-02-27
Rated 5 out of 5 by from AWESOME RENEE WAS GREAT. SHE WAS VERY GOOD AND INFORMATIVE.
Date published: 2023-02-27
Rated 5 out of 5 by from I love the ease of using Turbo Tax I have been using Turbo tax for 8 years now and it makes annual tax filing a breeze. Easily walks you through the process and makes you feel like you are getting the maximum return in the minimum amount of time.
Date published: 2023-02-27
Rated 1 out of 5 by from This is my last year filling with TurboTax The past 3 years I have encountered too many issues with TurboTax. One of those years I had to hire a tax attorney. This time, I spent 3 hours on the phone with experts for none of them to know what was going on but for them to encourage me to lie in order to rectify an error or rejection of my taxes. Not to mention the ever increasing price for me to file. All I had was a W-2 which seemed simple enough. I was wrong.
Date published: 2023-02-27
Rated 4 out of 5 by from Need better 1099-B efficiency. After a few years using a CPA, I returned to TurboTax. The data entry is as I remember, though the 1099-B data entry and extra clicks for repetitive Capital Gains entries (Short and Long) was very annoying. Either add a simple table entry and create a table validation screen to validate entries and find entry errors. Overall - a good experience.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9183
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from not what it used to be I hate this economy because turbo tax charged me to file, 39 $ (41 due to tax if i paid with my card. if paying with my income they charge an additional 39$! , like why make me pay 70 with tax if I could have just filed free like the other times? ridiculous.
Date published: 2023-02-27
Rated 5 out of 5 by from Was so easy to do Was very helpful that it gave me examples and other options to consider when filing.
Date published: 2023-02-27
Rated 4 out of 5 by from Turbo tax I great an easy to use Love using turbo tax but I only have one problem being charge $39 for electronic filing and then another $39 or something else for such a small return amount which takes most of the small amount.
Date published: 2023-02-27
Rated 3 out of 5 by from Had a problem form 8862 Seemed 2 turn out with the help of the tax pro lady
Date published: 2023-02-27
Rated 4 out of 5 by from generally positive It was relatively painless with turbo tax...........
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is awesome I really appreciate this site for filing taxes, it's simple and easy to understand I love it, the resources is awesome, I couldn't ask for more or a simple process as this, Great!
Date published: 2023-02-27
Rated 5 out of 5 by from AWESOME RENEE WAS GREAT. SHE WAS VERY GOOD AND INFORMATIVE.
Date published: 2023-02-27
Rated 5 out of 5 by from I love the ease of using Turbo Tax I have been using Turbo tax for 8 years now and it makes annual tax filing a breeze. Easily walks you through the process and makes you feel like you are getting the maximum return in the minimum amount of time.
Date published: 2023-02-27
Rated 1 out of 5 by from This is my last year filling with TurboTax The past 3 years I have encountered too many issues with TurboTax. One of those years I had to hire a tax attorney. This time, I spent 3 hours on the phone with experts for none of them to know what was going on but for them to encourage me to lie in order to rectify an error or rejection of my taxes. Not to mention the ever increasing price for me to file. All I had was a W-2 which seemed simple enough. I was wrong.
Date published: 2023-02-27
Rated 4 out of 5 by from Need better 1099-B efficiency. After a few years using a CPA, I returned to TurboTax. The data entry is as I remember, though the 1099-B data entry and extra clicks for repetitive Capital Gains entries (Short and Long) was very annoying. Either add a simple table entry and create a table validation screen to validate entries and find entry errors. Overall - a good experience.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9183