TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
HAUS22 from
Always Reliable
Been using Turbo Tax for several years. Tried competitors one year, but got so frustrated, I went back to Turbo.
Date published: 2022-03-11
Rated 5 out of 5 by
WhydoIneedanickname99 from
Okay Website, Fantastic Tax Preparer
Holy cow Turbo Tax, this is my third time reviewing as I check out. Could this be consolidated? I have some frustrations with the UI, the help, and technical issues with the website, but the people I worked with were fantastic and more than made up for those shortcomings. Barbara was a rockstar and answered all of my questions thoroughly, and in a timely manner. She was also very clear about what she needed from me, which has not always been my experience with tax preparers. I also liked the personal touches - like her subtle sense of humor and diction. She was patient and understanding as I worked to get things figured out. In a world where customer support and the client facing side of things seem to be an afterthought, it was refreshing to work with a professional who cares. I work in management, and a personal motto is that the only competitive advantage a company has is their people - TurboTax, people like Barbara are your ticket to success. Take care of them. And I'm the meantime, please continue to work through issues with your website.
Date published: 2022-03-11
Rated 3 out of 5 by
Okcb from
Expensive
Quality service, but it’s cheaper to have a local accountant do my taxes. My local accountant also doesn’t have government lobbying to keep their services relevant.
Date published: 2022-03-11
Rated 4 out of 5 by
clw0259 from
Turbo Tax
Gets the job done with little or no additional help.
Date published: 2022-03-11
Rated 5 out of 5 by
Noosh 30 from
Easy to use
I have been using Turbo tax for years with ease. It takes me no time to complete.
Date published: 2022-03-11
Rated 5 out of 5 by
willy09 from
nice
easy to navigate and easy to understand will recommend
Date published: 2022-03-11
Rated 5 out of 5 by
Blakink from
Good job
None at this time I have no comments at this time that
Date published: 2022-03-11
Rated 4 out of 5 by
Casey46 from
Didn't like TurboTax this year....
A bit disappointment this year (I have been using TurboTax for 30+ years. Unnecessarily difficult to enter 1040ES credits; previously, very simple. What happened???
Date published: 2022-03-11
Rated 5 out of 5 by
yearly2022 from
quick, easy, and self explanatory
very helpful and at your figure tips for a response that has the correct answers
Date published: 2022-03-11
Rated 4 out of 5 by
Lysergic420 from
Turbo Tax is super fast and relatively easy!
Turbo Tax is super fast and relatively easy! Anyone can use it!
All TurboTax® Offerings Reviews - Page 8445
Date published: 2022-03-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
HAUS22 from
Always Reliable
Been using Turbo Tax for several years. Tried competitors one year, but got so frustrated, I went back to Turbo.
Date published: 2022-03-11
Rated 5 out of 5 by
WhydoIneedanickname99 from
Okay Website, Fantastic Tax Preparer
Holy cow Turbo Tax, this is my third time reviewing as I check out. Could this be consolidated? I have some frustrations with the UI, the help, and technical issues with the website, but the people I worked with were fantastic and more than made up for those shortcomings. Barbara was a rockstar and answered all of my questions thoroughly, and in a timely manner. She was also very clear about what she needed from me, which has not always been my experience with tax preparers. I also liked the personal touches - like her subtle sense of humor and diction. She was patient and understanding as I worked to get things figured out. In a world where customer support and the client facing side of things seem to be an afterthought, it was refreshing to work with a professional who cares. I work in management, and a personal motto is that the only competitive advantage a company has is their people - TurboTax, people like Barbara are your ticket to success. Take care of them. And I'm the meantime, please continue to work through issues with your website.
Date published: 2022-03-11
Rated 3 out of 5 by
Okcb from
Expensive
Quality service, but it’s cheaper to have a local accountant do my taxes. My local accountant also doesn’t have government lobbying to keep their services relevant.
Date published: 2022-03-11
Rated 4 out of 5 by
clw0259 from
Turbo Tax
Gets the job done with little or no additional help.
Date published: 2022-03-11
Rated 5 out of 5 by
Noosh 30 from
Easy to use
I have been using Turbo tax for years with ease. It takes me no time to complete.
Date published: 2022-03-11
Rated 5 out of 5 by
willy09 from
nice
easy to navigate and easy to understand will recommend
Date published: 2022-03-11
Rated 5 out of 5 by
Blakink from
Good job
None at this time I have no comments at this time that
Date published: 2022-03-11
Rated 4 out of 5 by
Casey46 from
Didn't like TurboTax this year....
A bit disappointment this year (I have been using TurboTax for 30+ years. Unnecessarily difficult to enter 1040ES credits; previously, very simple. What happened???
Date published: 2022-03-11
Rated 5 out of 5 by
yearly2022 from
quick, easy, and self explanatory
very helpful and at your figure tips for a response that has the correct answers
Date published: 2022-03-11
Rated 4 out of 5 by
Lysergic420 from
Turbo Tax is super fast and relatively easy!
Turbo Tax is super fast and relatively easy! Anyone can use it!
All TurboTax® Offerings Reviews - Page 8445
Date published: 2022-03-11