TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 5 out of 5 by
Tennishu from
Turbo Tax makes filing easy and inexpensive
I needed some assistance with my company stock options but via a chat, it was taken care of quickly. I will keep using Turbo Tax in the years to come.
Date published: 2023-03-01
Rated 5 out of 5 by
rocket sneezer from
awesome service
My experience with turbo tax was very easy going. My tax expert was very kind , helpful , and understanding throughout the process.
Date published: 2023-03-01
Rated 5 out of 5 by
valverde500 from
Awesome and thank you
Wanted to tell you, it was easy and thank you, if I needed any help, yall were there.
Date published: 2023-03-01
Rated 5 out of 5 by
Stwgurl from
Dexter was awesome!
Dexter answered all of my questions and he was very knowledgeable and polite
Date published: 2023-03-01
Rated 1 out of 5 by
Ariuna D from
UPCHARGE FOR UNWANTED SERVICE FOR TURBOTAX DELUXE
I was automatically charged for Deluxe option $89+ basic $49 for my easy tax return. I had to call the customer service to resolve this issue. The rep gave me run around to locate my account and then took very long time to actually send me the code to downgrade this auto populated tax return charges- per the representative "his manager had to approve this action". I have been filing my taxes since 2019 and I was charged since then for $138 with this Deluxe option. They could not refund me because these transactions are '" more than 60 days".
Date published: 2023-03-01
Rated 5 out of 5 by
bcolemin from
Great Service
Great service! It was easy to file my taxes especially after living in a different state for a short period.
Date published: 2023-03-01
Rated 5 out of 5 by
dirtyDallas88 from
The Best darn return EVER
Dana went above and beyond expectations. was quick and informative 👌 and so was the assistant who help previously to dana
Date published: 2023-03-01
Rated 2 out of 5 by
mymom12 from
blah
filing married is way worse than it needs to be...
Date published: 2023-03-01
Rated 5 out of 5 by
davidb47 from
easy to use
very easy and quick to use. Would recommend,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Date published: 2023-03-01
Rated 2 out of 5 by
James112442351q from
Random expenses...
I agreed to one fee to file my 1099 and at the end the fee raised $40 for no reason.
All TurboTax® Offerings Reviews - Page 8394
Date published: 2023-03-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Tennishu from
Turbo Tax makes filing easy and inexpensive
I needed some assistance with my company stock options but via a chat, it was taken care of quickly. I will keep using Turbo Tax in the years to come.
Date published: 2023-03-01
Rated 5 out of 5 by
rocket sneezer from
awesome service
My experience with turbo tax was very easy going. My tax expert was very kind , helpful , and understanding throughout the process.
Date published: 2023-03-01
Rated 5 out of 5 by
valverde500 from
Awesome and thank you
Wanted to tell you, it was easy and thank you, if I needed any help, yall were there.
Date published: 2023-03-01
Rated 5 out of 5 by
Stwgurl from
Dexter was awesome!
Dexter answered all of my questions and he was very knowledgeable and polite
Date published: 2023-03-01
Rated 1 out of 5 by
Ariuna D from
UPCHARGE FOR UNWANTED SERVICE FOR TURBOTAX DELUXE
I was automatically charged for Deluxe option $89+ basic $49 for my easy tax return. I had to call the customer service to resolve this issue. The rep gave me run around to locate my account and then took very long time to actually send me the code to downgrade this auto populated tax return charges- per the representative "his manager had to approve this action". I have been filing my taxes since 2019 and I was charged since then for $138 with this Deluxe option. They could not refund me because these transactions are '" more than 60 days".
Date published: 2023-03-01
Rated 5 out of 5 by
bcolemin from
Great Service
Great service! It was easy to file my taxes especially after living in a different state for a short period.
Date published: 2023-03-01
Rated 5 out of 5 by
dirtyDallas88 from
The Best darn return EVER
Dana went above and beyond expectations. was quick and informative 👌 and so was the assistant who help previously to dana
Date published: 2023-03-01
Rated 2 out of 5 by
mymom12 from
blah
filing married is way worse than it needs to be...
Date published: 2023-03-01
Rated 5 out of 5 by
davidb47 from
easy to use
very easy and quick to use. Would recommend,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Date published: 2023-03-01
Rated 2 out of 5 by
James112442351q from
Random expenses...
I agreed to one fee to file my 1099 and at the end the fee raised $40 for no reason.
All TurboTax® Offerings Reviews - Page 8394
Date published: 2023-03-01