TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax makes filing easy and inexpensive I needed some assistance with my company stock options but via a chat, it was taken care of quickly. I will keep using Turbo Tax in the years to come.
Date published: 2023-03-01
Rated 5 out of 5 by from awesome service My experience with turbo tax was very easy going. My tax expert was very kind , helpful , and understanding throughout the process.
Date published: 2023-03-01
Rated 5 out of 5 by from Awesome and thank you Wanted to tell you, it was easy and thank you, if I needed any help, yall were there.
Date published: 2023-03-01
Rated 5 out of 5 by from Dexter was awesome! Dexter answered all of my questions and he was very knowledgeable and polite
Date published: 2023-03-01
Rated 1 out of 5 by from UPCHARGE FOR UNWANTED SERVICE FOR TURBOTAX DELUXE I was automatically charged for Deluxe option $89+ basic $49 for my easy tax return. I had to call the customer service to resolve this issue. The rep gave me run around to locate my account and then took very long time to actually send me the code to downgrade this auto populated tax return charges- per the representative "his manager had to approve this action". I have been filing my taxes since 2019 and I was charged since then for $138 with this Deluxe option. They could not refund me because these transactions are '" more than 60 days".
Date published: 2023-03-01
Rated 5 out of 5 by from Great Service Great service! It was easy to file my taxes especially after living in a different state for a short period.
Date published: 2023-03-01
Rated 5 out of 5 by from The Best darn return EVER Dana went above and beyond expectations. was quick and informative 👌 and so was the assistant who help previously to dana
Date published: 2023-03-01
Rated 2 out of 5 by from blah filing married is way worse than it needs to be...
Date published: 2023-03-01
Rated 5 out of 5 by from easy to use very easy and quick to use. Would recommend,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Date published: 2023-03-01
Rated 2 out of 5 by from Random expenses... I agreed to one fee to file my 1099 and at the end the fee raised $40 for no reason.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8394
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax makes filing easy and inexpensive I needed some assistance with my company stock options but via a chat, it was taken care of quickly. I will keep using Turbo Tax in the years to come.
Date published: 2023-03-01
Rated 5 out of 5 by from awesome service My experience with turbo tax was very easy going. My tax expert was very kind , helpful , and understanding throughout the process.
Date published: 2023-03-01
Rated 5 out of 5 by from Awesome and thank you Wanted to tell you, it was easy and thank you, if I needed any help, yall were there.
Date published: 2023-03-01
Rated 5 out of 5 by from Dexter was awesome! Dexter answered all of my questions and he was very knowledgeable and polite
Date published: 2023-03-01
Rated 1 out of 5 by from UPCHARGE FOR UNWANTED SERVICE FOR TURBOTAX DELUXE I was automatically charged for Deluxe option $89+ basic $49 for my easy tax return. I had to call the customer service to resolve this issue. The rep gave me run around to locate my account and then took very long time to actually send me the code to downgrade this auto populated tax return charges- per the representative "his manager had to approve this action". I have been filing my taxes since 2019 and I was charged since then for $138 with this Deluxe option. They could not refund me because these transactions are '" more than 60 days".
Date published: 2023-03-01
Rated 5 out of 5 by from Great Service Great service! It was easy to file my taxes especially after living in a different state for a short period.
Date published: 2023-03-01
Rated 5 out of 5 by from The Best darn return EVER Dana went above and beyond expectations. was quick and informative 👌 and so was the assistant who help previously to dana
Date published: 2023-03-01
Rated 2 out of 5 by from blah filing married is way worse than it needs to be...
Date published: 2023-03-01
Rated 5 out of 5 by from easy to use very easy and quick to use. Would recommend,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Date published: 2023-03-01
Rated 2 out of 5 by from Random expenses... I agreed to one fee to file my 1099 and at the end the fee raised $40 for no reason.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8394