TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Tubo Tax saved me from going bankrupt! This was definitely a core memory for me something I will remember for the rest of my days.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax handles the pressure There may be a few things I find confusing but for the most part it is easy to follow and it can grab up the w2's for us. The older I get the simple I can make it through the better. This is the simplest and yet explains things well.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo 2021 is fantastic I have used Turbo before! each year the upgrades and changes make it easier
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is Awesone Awesome quick help and Turbo tax experts are great
Date published: 2022-04-16
Rated 1 out of 5 by from Prices aren't transparent Prices aren't transparent and every next step there is an ad to pay more to get the same level of service. Makes using their website time consuming as you have to continuously click no thanks as the preselect the highest option for you to accidental hit ok on.
Date published: 2022-04-16
Rated 5 out of 5 by from Always easy and helpful Tax experts were helpful and the software is easy to use i love the fact that you can ask questions i like the link that takes you to your Cryptocurrency.
Date published: 2022-04-16
Rated 4 out of 5 by from TurboTax was easy. There have been years when TurboTax was frustrating. This year, they have worked out some of the kinks. They walked me through my income and deductions. It was still difficult to find how to include my Its Deductible donations. Other than that, it was easy.
Date published: 2022-04-16
Rated 1 out of 5 by from Snuck in additional charges I guess they decided to charge $60 if you have a 1099 which everyone has rn because of covid, decided to pay their $60 poor people fee, then saw at the very end that they're charging me an extra $50 for state taxes even though it didn't tell me anywhere in that purchased plan that they were gonna charge me extra just to file
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax simplifies taxes for small business owner IT WAS HARD TO GET HOLD OF THE TURBOTAX LIVE AGENT, THE ONLINE APT SYSTEM DOES NOT WORK BECAUSE I NEVER GOT A CALL BACK AFTER MAKING APT. I CALLED CUSTOMER SERVICE AND AFTER A FEW ATTEMPT AN EXPERT PROVIDED ME THE HELP THAT I NEEDED.
Date published: 2022-04-16
Rated 5 out of 5 by from Makes filing so easy I've been using TurboTax for many years now. I cannot be more grateful for this product to help me file my taxes.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 8121
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tubo Tax saved me from going bankrupt! This was definitely a core memory for me something I will remember for the rest of my days.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax handles the pressure There may be a few things I find confusing but for the most part it is easy to follow and it can grab up the w2's for us. The older I get the simple I can make it through the better. This is the simplest and yet explains things well.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo 2021 is fantastic I have used Turbo before! each year the upgrades and changes make it easier
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is Awesone Awesome quick help and Turbo tax experts are great
Date published: 2022-04-16
Rated 1 out of 5 by from Prices aren't transparent Prices aren't transparent and every next step there is an ad to pay more to get the same level of service. Makes using their website time consuming as you have to continuously click no thanks as the preselect the highest option for you to accidental hit ok on.
Date published: 2022-04-16
Rated 5 out of 5 by from Always easy and helpful Tax experts were helpful and the software is easy to use i love the fact that you can ask questions i like the link that takes you to your Cryptocurrency.
Date published: 2022-04-16
Rated 4 out of 5 by from TurboTax was easy. There have been years when TurboTax was frustrating. This year, they have worked out some of the kinks. They walked me through my income and deductions. It was still difficult to find how to include my Its Deductible donations. Other than that, it was easy.
Date published: 2022-04-16
Rated 1 out of 5 by from Snuck in additional charges I guess they decided to charge $60 if you have a 1099 which everyone has rn because of covid, decided to pay their $60 poor people fee, then saw at the very end that they're charging me an extra $50 for state taxes even though it didn't tell me anywhere in that purchased plan that they were gonna charge me extra just to file
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax simplifies taxes for small business owner IT WAS HARD TO GET HOLD OF THE TURBOTAX LIVE AGENT, THE ONLINE APT SYSTEM DOES NOT WORK BECAUSE I NEVER GOT A CALL BACK AFTER MAKING APT. I CALLED CUSTOMER SERVICE AND AFTER A FEW ATTEMPT AN EXPERT PROVIDED ME THE HELP THAT I NEEDED.
Date published: 2022-04-16
Rated 5 out of 5 by from Makes filing so easy I've been using TurboTax for many years now. I cannot be more grateful for this product to help me file my taxes.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 8121