TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is very awesome! easy to use - love the guided method "14 characters is too short" is a stupid requirement for a product review... really Turbotax??? here are some extra characters for extra credit: @#$%^^&**&&^^%$#@
Date published: 2022-04-12
Rated 4 out of 5 by from Turbo Tax Live Full Service Premier Although I had to do all the gathering, as I do when I prepare the taxes, I did not have the anxiety level with TT Live doing the taxes. Reasonable pricing, to say the lease. Several annoying and irrelevant or wrong messages from Turbo Tax Live, itself (not the Preparer) that ought to have be caught in advance (request for data already submitted, for example) I do feel confident that the Preparer did a full and complete job.
Date published: 2022-04-12
Rated 5 out of 5 by from it was good I was very pleased to have Turbo Tax file my taxes.
Date published: 2022-04-12
Rated 5 out of 5 by from Saved Time! I've always used the version of Turbo Tax that allows me to do my taxes but this year I've had a few more complicated tax situations come up. I'm glad I upgraded because there were many questions I had that would have taken time away from what I have to do. 100% worth it.
Date published: 2022-04-12
Rated 5 out of 5 by from Easy and helpful I hit a snag and your customer service was excellent in helping correct the mistake.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax makes taxes easy I delay doing my taxes every year because I hate paying money. But Turbo Tax makes it so incredibly easy to calculate payments and file I really don't know why I put it off every year.
Date published: 2022-04-12
Rated 1 out of 5 by from Way too expensive At this point I can pay a professional accountant for what TurboTax charges, which comes with many more benefits than this self-service nonsense.
Date published: 2022-04-12
Rated 3 out of 5 by from NOT UPDATED HAD TO USE A GO AROUND IN ORDER TO GET MY QCD FROM MY IRA TO NOT BE TAXED.
Date published: 2022-04-12
Rated 1 out of 5 by from Disappointed I've used this service for years. Iy seems it's never really free. everything works like a dream until the payment section. I was charged $199 because it was unclear to me that my account ws settee a self employed version.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo tax Rocks...thank you Larry did an amazing job. All ddetails of process were made super EZ.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 7682
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is very awesome! easy to use - love the guided method "14 characters is too short" is a stupid requirement for a product review... really Turbotax??? here are some extra characters for extra credit: @#$%^^&**&&^^%$#@
Date published: 2022-04-12
Rated 4 out of 5 by from Turbo Tax Live Full Service Premier Although I had to do all the gathering, as I do when I prepare the taxes, I did not have the anxiety level with TT Live doing the taxes. Reasonable pricing, to say the lease. Several annoying and irrelevant or wrong messages from Turbo Tax Live, itself (not the Preparer) that ought to have be caught in advance (request for data already submitted, for example) I do feel confident that the Preparer did a full and complete job.
Date published: 2022-04-12
Rated 5 out of 5 by from it was good I was very pleased to have Turbo Tax file my taxes.
Date published: 2022-04-12
Rated 5 out of 5 by from Saved Time! I've always used the version of Turbo Tax that allows me to do my taxes but this year I've had a few more complicated tax situations come up. I'm glad I upgraded because there were many questions I had that would have taken time away from what I have to do. 100% worth it.
Date published: 2022-04-12
Rated 5 out of 5 by from Easy and helpful I hit a snag and your customer service was excellent in helping correct the mistake.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax makes taxes easy I delay doing my taxes every year because I hate paying money. But Turbo Tax makes it so incredibly easy to calculate payments and file I really don't know why I put it off every year.
Date published: 2022-04-12
Rated 1 out of 5 by from Way too expensive At this point I can pay a professional accountant for what TurboTax charges, which comes with many more benefits than this self-service nonsense.
Date published: 2022-04-12
Rated 3 out of 5 by from NOT UPDATED HAD TO USE A GO AROUND IN ORDER TO GET MY QCD FROM MY IRA TO NOT BE TAXED.
Date published: 2022-04-12
Rated 1 out of 5 by from Disappointed I've used this service for years. Iy seems it's never really free. everything works like a dream until the payment section. I was charged $199 because it was unclear to me that my account ws settee a self employed version.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo tax Rocks...thank you Larry did an amazing job. All ddetails of process were made super EZ.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 7682