TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is a great too! Turbo Tax is great to use. It guided me through my schedule c and mad it it simple to file.
Date published: 2022-04-18
Rated 3 out of 5 by from Turbo Tax is not user friendly! I submitted my returns twice and the information requested was correct but could not convince system to accept. No one is available to make these correction and cause a waste of time. Use for years but I want use anymore.
Date published: 2022-04-18
Rated 4 out of 5 by from i like turbo tax it was easy to use and would use it again and let all my friends know about using turbo tax
Date published: 2022-04-18
Rated 4 out of 5 by from It was easy! It was easy, step by step and the help was very informational
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax was user friendly Turbo Tax was so easy to use. It'll be the only way I file moving forward.
Date published: 2022-04-18
Rated 2 out of 5 by from Won't E-File MA Taxes Every year I have to print and mail MA Tax return ... I get stuck in infinite loop trying to e-file.
Date published: 2022-04-18
Rated 4 out of 5 by from It works well enough Product works as intended. finished quickly. would use again
Date published: 2022-04-18
Rated 4 out of 5 by from Continues to provide a great service I've been using Turbo Tax for many years. The product continues to deliver solid performance. Less glitches this year than last. Wish it would remember every answer to my questions, why do I have to say "no" to the disasters question after each update to my data? Starting to push too many add ons by default, "max" option, Credit Karma....
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to navigate and extremely cost effective I have been using TurboTax for almost 10 years. This year I needed to claim a small business I started and was nervous to do it on my own. Turbo made it extremely easy and helped get my max refund!!
Date published: 2022-04-18
Rated 3 out of 5 by from I have used turbo tax for many, many years The main reasons I have stayed with this product are: easy year over year transfers and I have rentals. The reasons I did not give this product a 5 star review: 1. Turbo Tax now "upsells" really hard to a more expensive product unless you read the fine print. I do NOT need Premium to handle Schedule E income. 2. I discovered last year that TT does an AWEFUL job of dealing with sales of Properties and 1031 exchanges. I had to basically do it by hand and then plug the numbers. Very disappointing as I have 25 years of rental history and it should have been much more easy that it was. 3. This whole "free state return" is bogus because it charges for Efile - which is what the IRS WANTS us to do Free should be FREE....I agree w charging for a second state return but come on. I do taxes for a volunteer organization - and I could just do my taxes using their software. May convert one of these years do to ease of use and $$$$ savings.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 7602
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is a great too! Turbo Tax is great to use. It guided me through my schedule c and mad it it simple to file.
Date published: 2022-04-18
Rated 3 out of 5 by from Turbo Tax is not user friendly! I submitted my returns twice and the information requested was correct but could not convince system to accept. No one is available to make these correction and cause a waste of time. Use for years but I want use anymore.
Date published: 2022-04-18
Rated 4 out of 5 by from i like turbo tax it was easy to use and would use it again and let all my friends know about using turbo tax
Date published: 2022-04-18
Rated 4 out of 5 by from It was easy! It was easy, step by step and the help was very informational
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax was user friendly Turbo Tax was so easy to use. It'll be the only way I file moving forward.
Date published: 2022-04-18
Rated 2 out of 5 by from Won't E-File MA Taxes Every year I have to print and mail MA Tax return ... I get stuck in infinite loop trying to e-file.
Date published: 2022-04-18
Rated 4 out of 5 by from It works well enough Product works as intended. finished quickly. would use again
Date published: 2022-04-18
Rated 4 out of 5 by from Continues to provide a great service I've been using Turbo Tax for many years. The product continues to deliver solid performance. Less glitches this year than last. Wish it would remember every answer to my questions, why do I have to say "no" to the disasters question after each update to my data? Starting to push too many add ons by default, "max" option, Credit Karma....
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to navigate and extremely cost effective I have been using TurboTax for almost 10 years. This year I needed to claim a small business I started and was nervous to do it on my own. Turbo made it extremely easy and helped get my max refund!!
Date published: 2022-04-18
Rated 3 out of 5 by from I have used turbo tax for many, many years The main reasons I have stayed with this product are: easy year over year transfers and I have rentals. The reasons I did not give this product a 5 star review: 1. Turbo Tax now "upsells" really hard to a more expensive product unless you read the fine print. I do NOT need Premium to handle Schedule E income. 2. I discovered last year that TT does an AWEFUL job of dealing with sales of Properties and 1031 exchanges. I had to basically do it by hand and then plug the numbers. Very disappointing as I have 25 years of rental history and it should have been much more easy that it was. 3. This whole "free state return" is bogus because it charges for Efile - which is what the IRS WANTS us to do Free should be FREE....I agree w charging for a second state return but come on. I do taxes for a volunteer organization - and I could just do my taxes using their software. May convert one of these years do to ease of use and $$$$ savings.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 7602