TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo tax really helped I WAS NEVER TAUGHT HOW TO FILE MY TAXES AND THIS MADE IT SUPER EASY.
Date published: 2021-03-13
Rated 4 out of 5 by from GREAT Tax turbo pretty easy I hope everything was completed correctly but makes you feel very confident
Date published: 2021-03-13
Rated 5 out of 5 by from Quick and Easy This was my first time filing taxes on my own since getting a free service when I was in the military. Past places had always charged me and it seemed like I was paying someone half of my return. This process was quick and easy with lots of helpful tips when I got hung up.
Date published: 2021-03-13
Rated 5 out of 5 by from Awesome Easy to use clear and concise! Worked great for this full time student
Date published: 2021-03-13
Rated 5 out of 5 by from Great experience Got great helps with Turbotax expert. Makes my life easier :)
Date published: 2021-03-13
Rated 5 out of 5 by from Works great! We use Turbo tax every year and it works great every time.
Date published: 2021-03-13
Rated 4 out of 5 by from I've used Turbotax Business 7 yrs & return again I've used Turbotax Business 7 yrs for a real estate development company, a rental property mgt company, and regular Turbotax for my family. I keep coming back. It works well for me.
Date published: 2021-03-13
Rated 2 out of 5 by from Archaic unfriendly software This software feels like the projects I used to work on in the 90s, and I wonder if it's not just been constantly tweaked each year for decades. Mouse wheel scrolling doesn't work, it always opens in a small size and I need to resize it. It asks me to register every time I open it (has anyone registered software in the last 15 years?). And while using it, I constantly have questions running through my head: - Why are you asking me what tax forms I have before attempting an import? I get all kinds of 1099s from different brokerages and don't want to sort through them all and figure it out. Why not just ask me to do all my imports up front and then sort it out for me? - Why doesn't copy and pasting work (document ID for instance)? - Why is there no way to quickly compare removing dependents? Extra points if you also access their return and show total profit or loss of different options for my family. Let me enter info for all household members then calculate the optimal filing methods for each. - Why am I constantly re-entering stuff you know from my 2019 taxes? So much is the same, and you have me looking it all back up again to re-enter (for example: home office expenses). And can we stop the $25 fee for state e-filing? It's easier on the state when I e-file! And I'm asked to pay $25 to avoid the expense of a $0.60 stamp? I use this still only because I tried Tax Act in 2016 and it was even worse! But I've already resolved to try a different software next year. If someone can even make a mediocre 3-star application you guys are going to be losing a lot of customers...
Date published: 2021-03-13
Rated 5 out of 5 by from GREAT JOB SUPER EXPERIENCE NO TROUBLES IN FILING RETURNS..GREAT JOB
Date published: 2021-03-13
Rated 5 out of 5 by from Easy to do, Easy to file This is my second year filing with TurboTax and it's even easier this year than last.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 7405
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax really helped I WAS NEVER TAUGHT HOW TO FILE MY TAXES AND THIS MADE IT SUPER EASY.
Date published: 2021-03-13
Rated 4 out of 5 by from GREAT Tax turbo pretty easy I hope everything was completed correctly but makes you feel very confident
Date published: 2021-03-13
Rated 5 out of 5 by from Quick and Easy This was my first time filing taxes on my own since getting a free service when I was in the military. Past places had always charged me and it seemed like I was paying someone half of my return. This process was quick and easy with lots of helpful tips when I got hung up.
Date published: 2021-03-13
Rated 5 out of 5 by from Awesome Easy to use clear and concise! Worked great for this full time student
Date published: 2021-03-13
Rated 5 out of 5 by from Great experience Got great helps with Turbotax expert. Makes my life easier :)
Date published: 2021-03-13
Rated 5 out of 5 by from Works great! We use Turbo tax every year and it works great every time.
Date published: 2021-03-13
Rated 4 out of 5 by from I've used Turbotax Business 7 yrs & return again I've used Turbotax Business 7 yrs for a real estate development company, a rental property mgt company, and regular Turbotax for my family. I keep coming back. It works well for me.
Date published: 2021-03-13
Rated 2 out of 5 by from Archaic unfriendly software This software feels like the projects I used to work on in the 90s, and I wonder if it's not just been constantly tweaked each year for decades. Mouse wheel scrolling doesn't work, it always opens in a small size and I need to resize it. It asks me to register every time I open it (has anyone registered software in the last 15 years?). And while using it, I constantly have questions running through my head: - Why are you asking me what tax forms I have before attempting an import? I get all kinds of 1099s from different brokerages and don't want to sort through them all and figure it out. Why not just ask me to do all my imports up front and then sort it out for me? - Why doesn't copy and pasting work (document ID for instance)? - Why is there no way to quickly compare removing dependents? Extra points if you also access their return and show total profit or loss of different options for my family. Let me enter info for all household members then calculate the optimal filing methods for each. - Why am I constantly re-entering stuff you know from my 2019 taxes? So much is the same, and you have me looking it all back up again to re-enter (for example: home office expenses). And can we stop the $25 fee for state e-filing? It's easier on the state when I e-file! And I'm asked to pay $25 to avoid the expense of a $0.60 stamp? I use this still only because I tried Tax Act in 2016 and it was even worse! But I've already resolved to try a different software next year. If someone can even make a mediocre 3-star application you guys are going to be losing a lot of customers...
Date published: 2021-03-13
Rated 5 out of 5 by from GREAT JOB SUPER EXPERIENCE NO TROUBLES IN FILING RETURNS..GREAT JOB
Date published: 2021-03-13
Rated 5 out of 5 by from Easy to do, Easy to file This is my second year filing with TurboTax and it's even easier this year than last.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 7405