TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is great. It had the answers to my questions and walked me through the steps.
Date published: 2022-10-11
Rated 5 out of 5 by from So helpful I couldn’t get through taxes without this product!
Date published: 2022-10-11
Rated 4 out of 5 by from Once you think like Turbo-tax, it's a good program Like any program, you need to get inside of the programmers' heads and start to think like a programmer. Calling it intuitive (no pun intended) might be a stretch, but overall, it is pretty straight forward. However, not being able to hover over a line item on the produced tax form and being able to see where T-T pulls its numbers from, is a limitation though, and can be frustrating. This is especially when you know what the numbers should be, and you can't back track to see where T-T's numbers came from. The "Help Center" is an attempt at being helpful, but it has its limitations.
Date published: 2022-10-11
Rated 5 out of 5 by from Tubotax is ideal Excellent resource, makes filing taxes painless, thank you!
Date published: 2022-10-11
Rated 5 out of 5 by from Couldn't do without it Due to health issues, I could not file in April, and filing for an extension and then completing the return in six months was a process that would have taken me uch longer without Turbo Tax clear instructions.
Date published: 2022-10-11
Rated 5 out of 5 by from Turbo Tax worked for me. My return includes, retirement, social security, a W-2, an S corporation, K-1 partnerships, oil and gas royalties and stock trades. Turbo Tax has the power to handle all of these tax situations. The North Dakota tax return was somewhat "buggy" but I was still able to utilize Turbo Tax to complete it.
Date published: 2022-10-11
Rated 5 out of 5 by from Awesome Turbo Turbo tax is AWESOME! I recommend for anyone at any level!
Date published: 2022-10-11
Rated 1 out of 5 by from Problems 2 years in a row now Last year I could not e-file my returns because at the end Turbotax demanded a pin code from the previous year which was not auto-filled, was not issued or recorded by Turbotax in the previous year's filing, and hours & days spent leading up to the tax deadline trying to get ahold of customer service with no success (never even got thru to a person), while searching their forums & the internet for answers proved equally futile. I ran out of time before the tax deadline trying to find answers and was forced to print & mail my return which resulted in MONTHS of waiting to get my refund. This year I get to the end and find out that Turbotax can't/won't e-file forms for SMLLCs (Single Member LLCs) which the state of CA REQUIRE to be e-filed, and instead makes you fill the forms out yourself (with no instruction) to print & mail AFTER going to the state to get an e-file waiver - for their incompetence. I also find out that this had been the case since at least 2017!? and here we are 2021 and they still have not fixed it in their software, this is just the first year I've had an LLC to file. >/
Date published: 2022-10-11
Rated 5 out of 5 by from Turbo Tax is very good Very good, save a lot of time, free of trouble, very helpful
Date published: 2022-10-11
Rated 5 out of 5 by from Easy very easy Everything was very easy. I recommend Maria she is nice and professional.
Date published: 2022-10-11
All TurboTax® Offerings Reviews - Page 7390
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great. It had the answers to my questions and walked me through the steps.
Date published: 2022-10-11
Rated 5 out of 5 by from So helpful I couldn’t get through taxes without this product!
Date published: 2022-10-11
Rated 4 out of 5 by from Once you think like Turbo-tax, it's a good program Like any program, you need to get inside of the programmers' heads and start to think like a programmer. Calling it intuitive (no pun intended) might be a stretch, but overall, it is pretty straight forward. However, not being able to hover over a line item on the produced tax form and being able to see where T-T pulls its numbers from, is a limitation though, and can be frustrating. This is especially when you know what the numbers should be, and you can't back track to see where T-T's numbers came from. The "Help Center" is an attempt at being helpful, but it has its limitations.
Date published: 2022-10-11
Rated 5 out of 5 by from Tubotax is ideal Excellent resource, makes filing taxes painless, thank you!
Date published: 2022-10-11
Rated 5 out of 5 by from Couldn't do without it Due to health issues, I could not file in April, and filing for an extension and then completing the return in six months was a process that would have taken me uch longer without Turbo Tax clear instructions.
Date published: 2022-10-11
Rated 5 out of 5 by from Turbo Tax worked for me. My return includes, retirement, social security, a W-2, an S corporation, K-1 partnerships, oil and gas royalties and stock trades. Turbo Tax has the power to handle all of these tax situations. The North Dakota tax return was somewhat "buggy" but I was still able to utilize Turbo Tax to complete it.
Date published: 2022-10-11
Rated 5 out of 5 by from Awesome Turbo Turbo tax is AWESOME! I recommend for anyone at any level!
Date published: 2022-10-11
Rated 1 out of 5 by from Problems 2 years in a row now Last year I could not e-file my returns because at the end Turbotax demanded a pin code from the previous year which was not auto-filled, was not issued or recorded by Turbotax in the previous year's filing, and hours & days spent leading up to the tax deadline trying to get ahold of customer service with no success (never even got thru to a person), while searching their forums & the internet for answers proved equally futile. I ran out of time before the tax deadline trying to find answers and was forced to print & mail my return which resulted in MONTHS of waiting to get my refund. This year I get to the end and find out that Turbotax can't/won't e-file forms for SMLLCs (Single Member LLCs) which the state of CA REQUIRE to be e-filed, and instead makes you fill the forms out yourself (with no instruction) to print & mail AFTER going to the state to get an e-file waiver - for their incompetence. I also find out that this had been the case since at least 2017!? and here we are 2021 and they still have not fixed it in their software, this is just the first year I've had an LLC to file. >/
Date published: 2022-10-11
Rated 5 out of 5 by from Turbo Tax is very good Very good, save a lot of time, free of trouble, very helpful
Date published: 2022-10-11
Rated 5 out of 5 by from Easy very easy Everything was very easy. I recommend Maria she is nice and professional.
Date published: 2022-10-11
All TurboTax® Offerings Reviews - Page 7390