TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great help I'm 25 and have very minimal experience with doing my own taxes, I did them for once this year and I'm very pleased with how simple the whole set up was. Very intuitive and helpful appreciate it
Date published: 2021-02-26
Rated 5 out of 5 by from That was easy This was a good experience and I got this done at home.
Date published: 2021-02-26
Rated 3 out of 5 by from After 20 plus years first bad experience Could not efile state taxes because it said I had a W-2 that had more local tax withdrawn than income entered. Absolutely was not the case
Date published: 2021-02-26
Rated 2 out of 5 by from this year was bad always use turbo tax but this year was the worst experience. when you hit back in some areas, you don't really go back and it saves progress you don't want to keep. it also 'found' an error with the w2 they imported. i went to fix the error, which was a blank optional field, but it wouldn't fix and i had to manually re-enter my w2. which then doubled up the same w2. then had to go back and erase the w2 they imported for me that had the 'issue.' what a waste of time and headache. if this happens next year, i'll just take my taxes elsewhere.
Date published: 2021-02-26
Rated 4 out of 5 by from I needed 2 hours customer service help to finish I miss having the forms mode UI, can't easily see the whole return and pinpoint problems
Date published: 2021-02-26
Rated 5 out of 5 by from Great Great service I will highly recommend Turbo Tax to all my friends and reletives
Date published: 2021-02-26
Rated 5 out of 5 by from Fantastic Product I have used them for years and they have never let us down.
Date published: 2021-02-26
Rated 5 out of 5 by from awesome it was simple and awesome would definitely recommend
Date published: 2021-02-26
Rated 5 out of 5 by from EASY FOR SOMEONE WHO HAS NO IDEA HOW TAXES WORK I used Turbo tax because one of my co-workers recommended it to me since our company can link our W2 form through the turbo tax website very easily. The experience was easy to understand and reliable, almost too good to be true.
Date published: 2021-02-26
Rated 3 out of 5 by from Update of form 2210 I always felt Turbo tax was excellent. This years experience was very disappointing. Form 2210 was awaiting an update, two delays and stated availability was not met ....I signed up for an email to be advised when the form was available and I never got one
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 7390
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great help I'm 25 and have very minimal experience with doing my own taxes, I did them for once this year and I'm very pleased with how simple the whole set up was. Very intuitive and helpful appreciate it
Date published: 2021-02-26
Rated 5 out of 5 by from That was easy This was a good experience and I got this done at home.
Date published: 2021-02-26
Rated 3 out of 5 by from After 20 plus years first bad experience Could not efile state taxes because it said I had a W-2 that had more local tax withdrawn than income entered. Absolutely was not the case
Date published: 2021-02-26
Rated 2 out of 5 by from this year was bad always use turbo tax but this year was the worst experience. when you hit back in some areas, you don't really go back and it saves progress you don't want to keep. it also 'found' an error with the w2 they imported. i went to fix the error, which was a blank optional field, but it wouldn't fix and i had to manually re-enter my w2. which then doubled up the same w2. then had to go back and erase the w2 they imported for me that had the 'issue.' what a waste of time and headache. if this happens next year, i'll just take my taxes elsewhere.
Date published: 2021-02-26
Rated 4 out of 5 by from I needed 2 hours customer service help to finish I miss having the forms mode UI, can't easily see the whole return and pinpoint problems
Date published: 2021-02-26
Rated 5 out of 5 by from Great Great service I will highly recommend Turbo Tax to all my friends and reletives
Date published: 2021-02-26
Rated 5 out of 5 by from Fantastic Product I have used them for years and they have never let us down.
Date published: 2021-02-26
Rated 5 out of 5 by from awesome it was simple and awesome would definitely recommend
Date published: 2021-02-26
Rated 5 out of 5 by from EASY FOR SOMEONE WHO HAS NO IDEA HOW TAXES WORK I used Turbo tax because one of my co-workers recommended it to me since our company can link our W2 form through the turbo tax website very easily. The experience was easy to understand and reliable, almost too good to be true.
Date published: 2021-02-26
Rated 3 out of 5 by from Update of form 2210 I always felt Turbo tax was excellent. This years experience was very disappointing. Form 2210 was awaiting an update, two delays and stated availability was not met ....I signed up for an email to be advised when the form was available and I never got one
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 7390