TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Great Tool Turbo Tax makes things much easier even with complex filing. There are many questions to get through, but overall great service.
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is outstanding! I have used TurboTax for at least 12 years. It is intuitive to use (hence "Intuit", I imagine), and guides the user every step of the way. The help feature is always useful, clear, and informative.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax is very helpful The step by step process makes is very easy to file the taxes/
Date published: 2021-03-08
Rated 1 out of 5 by from Major issues 1. The software does not calculate properly with given data for all fields. I had to use a support person to guide me between a form view and detail view to figure out the things that had to be calculated automatically like "Depreciation" 2. I could not get a live representative for TurboTax Business. The phone number that was given by Help Center only took you to a representative with TurboTax Personal experience. And the phone number they provided for business took me to IRS customer service, not Turbotax. I was extremely disappointed this year with the support.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax Filing was easy peasy... I needed to retrieve data from my 2019 return which I could not locate. So I was going to mail the return ... I found the 2019 return and was able to change to eFile ... all is good and pretty easy to make the change.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax and Lori is Awesome Filing with TurboTax is always easy and practical. I have filed for 8 years without issue. When I got married this year I had a more complex tax situation and Lori was so helpful in coming up with a helpful solution for me and my husband.
Date published: 2021-03-08
Rated 2 out of 5 by from I should get a free state Why do i not get one state with the purchase of your product Why do do i have to enter my info to buy the state when you already have it
Date published: 2021-03-08
Rated 4 out of 5 by from Fourth Season Using TurboTax Four stars this year because of the difficulty I had figuring out some unexplained topics. Instead of researching it on my own, I had to purchase help. The folks that lead me through did a great job, but I've never needed help before.
Date published: 2021-03-08
Rated 5 out of 5 by from very user friendly I think that Turbo Tax is great. Easy, user friendly, just what I need.
Date published: 2021-03-08
Rated 5 out of 5 by from Excellent Way To Go First time filer and found it very easy to use. Help was always available if needed.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7292
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Tool Turbo Tax makes things much easier even with complex filing. There are many questions to get through, but overall great service.
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is outstanding! I have used TurboTax for at least 12 years. It is intuitive to use (hence "Intuit", I imagine), and guides the user every step of the way. The help feature is always useful, clear, and informative.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax is very helpful The step by step process makes is very easy to file the taxes/
Date published: 2021-03-08
Rated 1 out of 5 by from Major issues 1. The software does not calculate properly with given data for all fields. I had to use a support person to guide me between a form view and detail view to figure out the things that had to be calculated automatically like "Depreciation" 2. I could not get a live representative for TurboTax Business. The phone number that was given by Help Center only took you to a representative with TurboTax Personal experience. And the phone number they provided for business took me to IRS customer service, not Turbotax. I was extremely disappointed this year with the support.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax Filing was easy peasy... I needed to retrieve data from my 2019 return which I could not locate. So I was going to mail the return ... I found the 2019 return and was able to change to eFile ... all is good and pretty easy to make the change.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax and Lori is Awesome Filing with TurboTax is always easy and practical. I have filed for 8 years without issue. When I got married this year I had a more complex tax situation and Lori was so helpful in coming up with a helpful solution for me and my husband.
Date published: 2021-03-08
Rated 2 out of 5 by from I should get a free state Why do i not get one state with the purchase of your product Why do do i have to enter my info to buy the state when you already have it
Date published: 2021-03-08
Rated 4 out of 5 by from Fourth Season Using TurboTax Four stars this year because of the difficulty I had figuring out some unexplained topics. Instead of researching it on my own, I had to purchase help. The folks that lead me through did a great job, but I've never needed help before.
Date published: 2021-03-08
Rated 5 out of 5 by from very user friendly I think that Turbo Tax is great. Easy, user friendly, just what I need.
Date published: 2021-03-08
Rated 5 out of 5 by from Excellent Way To Go First time filer and found it very easy to use. Help was always available if needed.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7292