TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from I love Turbo Tax, but was disappointed this year I filed with turbo tax for the third year in a row. I have a simple tax return, just like the previous years. But since I received unemployment I had to pay to file with you guys. But last year I didn’t have too. Honestly I don’t mind to pay because it’s cheaper then anywhere else. But when it first said I would have to pay it was $39. But when I went to file it was actually $117. I would of gave a 5 star if it wasn’t for that. And I understand the processing fee. But when I could from supposedly paying $39 to $117
Date published: 2022-02-25
Rated 5 out of 5 by from A hard process made easy I had a lot of stock call and puts. Needed help. Clicked a few buttons and within 10 minutes I got a call on my phones and help on how to resolve the issue. Top Notch
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax was good Easy to use but wish the system had more videos and examples to understand some items
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is Awesome I've used TurboTax for at least 15 years and each year it gets better and easier to use.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo is good Very Easy I enjoyed working with Turbo very easy to use and friendly.
Date published: 2022-02-25
Rated 5 out of 5 by from turbo Tax is easy to use, accurate. it was easy to use, accurate and any questions I had I was able to get the answers quickly
Date published: 2022-02-25
Rated 4 out of 5 by from Mixed Review I felt Turbo Tax guided me through the process but when it came time to pay my fee It would not let me pay by Paypal even though it gave me that option. I even called a Turbo Tax specialist who confirmed they don't accept Paypal. I also tried to pay by credit card but It wouldn't accept my CC account address so I had to use a bogus address just to the charge would go though.
Date published: 2022-02-25
Rated 5 out of 5 by from Consistently reliable product Have used the product for over a decade and never had problems with my returns!
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is easy and awesome! Very easy, convenient and awesome to use and file taxes!
Date published: 2022-02-25
Rated 4 out of 5 by from Awesomeness Easy to use and understand. Thank You for the experience
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7245
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I love Turbo Tax, but was disappointed this year I filed with turbo tax for the third year in a row. I have a simple tax return, just like the previous years. But since I received unemployment I had to pay to file with you guys. But last year I didn’t have too. Honestly I don’t mind to pay because it’s cheaper then anywhere else. But when it first said I would have to pay it was $39. But when I went to file it was actually $117. I would of gave a 5 star if it wasn’t for that. And I understand the processing fee. But when I could from supposedly paying $39 to $117
Date published: 2022-02-25
Rated 5 out of 5 by from A hard process made easy I had a lot of stock call and puts. Needed help. Clicked a few buttons and within 10 minutes I got a call on my phones and help on how to resolve the issue. Top Notch
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax was good Easy to use but wish the system had more videos and examples to understand some items
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is Awesome I've used TurboTax for at least 15 years and each year it gets better and easier to use.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo is good Very Easy I enjoyed working with Turbo very easy to use and friendly.
Date published: 2022-02-25
Rated 5 out of 5 by from turbo Tax is easy to use, accurate. it was easy to use, accurate and any questions I had I was able to get the answers quickly
Date published: 2022-02-25
Rated 4 out of 5 by from Mixed Review I felt Turbo Tax guided me through the process but when it came time to pay my fee It would not let me pay by Paypal even though it gave me that option. I even called a Turbo Tax specialist who confirmed they don't accept Paypal. I also tried to pay by credit card but It wouldn't accept my CC account address so I had to use a bogus address just to the charge would go though.
Date published: 2022-02-25
Rated 5 out of 5 by from Consistently reliable product Have used the product for over a decade and never had problems with my returns!
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is easy and awesome! Very easy, convenient and awesome to use and file taxes!
Date published: 2022-02-25
Rated 4 out of 5 by from Awesomeness Easy to use and understand. Thank You for the experience
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7245