TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281641 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Very Convenient and Accurate I had an excellent and time saving experience with Turo Tax Premier
Date published: 2021-03-10
Rated 5 out of 5 by from awesome spoke on the phone with Susan she was excellent. Answered all my questions, and then some.
Date published: 2021-03-10
Rated 5 out of 5 by from Easy to follow. Good product. I did engage with one of your experts and was very satisfied. My only complaint is that, as yet, (maybe this will come before I sign out), I have not been given opportunity to print the return for my files.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax Business The only trouble I had was the balance sheet. Other than that everything went smoothly.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax is a Great System Easy to use and understand, very detailed. I recommend it to anyone
Date published: 2021-03-10
Rated 5 out of 5 by from Turbotax is great! I love Turbotax! I have used it for years and it just keeps getting better and better. It's quick, accurate, and it imports all your data so you don't have to worry about manually entering things and making errors.
Date published: 2021-03-10
Rated 4 out of 5 by from Review of Turbotax Business (used for Trust) To start... you have so many versions of your software.... difficult to zero in on exactly what I need. The federal side of things had help to assist in filling out... on the state side, felt more like I was on my own. regarding PIN number, before could submit electronically, was asking for a PIN number.... 5 digits... confused that with Employee Identification number. Called the state hotline... they couldn't assist... they have their own PIN numbers... realized in the form pink empty field, description of PIN indicated "any 5 digits" ... so you just make it up.... provide more help on this... so was able to move ahead, but after completing process... was annoying stumbling block... Was also annoyed that you don't allow submission of one State taxes electronically... had to pay an additional $50... should have option for Business for Federal and State electronic with reasonable price. I did call regarding question on passive loss... person couldn't assist me... Biggest benefit... since I used last year, all my data was populated for this year, so that was really helpful. Otherwise, might try other options next year.... bottom line... OK experience...
Date published: 2021-03-10
Rated 1 out of 5 by from SUCK I already receive a small refund and yall charge me $160.00 from my $194.00 refund just to file with yall. This is just messed up! yall receive more of my refund then i did for myself. Never again! This should have been free , yall say yall are free all the time but yet still charge ridiculous fees.
Date published: 2021-03-10
Rated 5 out of 5 by from turbo tax is great my experince was great very helpful the online instant help was great
Date published: 2021-03-10
Rated 5 out of 5 by from I've used it Year after Year for 20 plus Years! Easy to use and great results. I have never had a issue while using TurboTax. It helps me keep the Tax Man away.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7245
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Convenient and Accurate I had an excellent and time saving experience with Turo Tax Premier
Date published: 2021-03-10
Rated 5 out of 5 by from awesome spoke on the phone with Susan she was excellent. Answered all my questions, and then some.
Date published: 2021-03-10
Rated 5 out of 5 by from Easy to follow. Good product. I did engage with one of your experts and was very satisfied. My only complaint is that, as yet, (maybe this will come before I sign out), I have not been given opportunity to print the return for my files.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax Business The only trouble I had was the balance sheet. Other than that everything went smoothly.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax is a Great System Easy to use and understand, very detailed. I recommend it to anyone
Date published: 2021-03-10
Rated 5 out of 5 by from Turbotax is great! I love Turbotax! I have used it for years and it just keeps getting better and better. It's quick, accurate, and it imports all your data so you don't have to worry about manually entering things and making errors.
Date published: 2021-03-10
Rated 4 out of 5 by from Review of Turbotax Business (used for Trust) To start... you have so many versions of your software.... difficult to zero in on exactly what I need. The federal side of things had help to assist in filling out... on the state side, felt more like I was on my own. regarding PIN number, before could submit electronically, was asking for a PIN number.... 5 digits... confused that with Employee Identification number. Called the state hotline... they couldn't assist... they have their own PIN numbers... realized in the form pink empty field, description of PIN indicated "any 5 digits" ... so you just make it up.... provide more help on this... so was able to move ahead, but after completing process... was annoying stumbling block... Was also annoyed that you don't allow submission of one State taxes electronically... had to pay an additional $50... should have option for Business for Federal and State electronic with reasonable price. I did call regarding question on passive loss... person couldn't assist me... Biggest benefit... since I used last year, all my data was populated for this year, so that was really helpful. Otherwise, might try other options next year.... bottom line... OK experience...
Date published: 2021-03-10
Rated 1 out of 5 by from SUCK I already receive a small refund and yall charge me $160.00 from my $194.00 refund just to file with yall. This is just messed up! yall receive more of my refund then i did for myself. Never again! This should have been free , yall say yall are free all the time but yet still charge ridiculous fees.
Date published: 2021-03-10
Rated 5 out of 5 by from turbo tax is great my experince was great very helpful the online instant help was great
Date published: 2021-03-10
Rated 5 out of 5 by from I've used it Year after Year for 20 plus Years! Easy to use and great results. I have never had a issue while using TurboTax. It helps me keep the Tax Man away.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7245