TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
John192837 from
Just what I needed
I moved so I had to file for multiple states. TurboTax made it fast and easy.
Date published: 2022-10-14
Rated 3 out of 5 by
Sandipc from
Used for years but next year i use something else
I have used Turbo Tax for years and been very happy with it but this year, it was very glitchy when it came to putting in figures for the house I rented. I had converted my house to a rental last year and the language and questions were not quite precise and it did not do all the prorations quite correctly.
Date published: 2022-10-14
Rated 2 out of 5 by
Bob49127 from
E Filing issues
E filing repeatidly rejeceted by IRS Turbo Tax software not up to date with IRS e filing instructions
Date published: 2022-10-14
Rated 3 out of 5 by
gramma1999 from
I want MORE user friendly
I need a better user friendly search. After my review, I wanted to go back and apply my refund to next year - I spent way too long trying to find it. Yes I am older, but I do read.
Date published: 2022-10-14
Rated 4 out of 5 by
CrewCabDad from
Overall good product
We have used TurboTax each year for over a decade. It has been a great product; easy to use with intuitive features. This year's experience, though, has been a bit of a disappointment in that while completing parts of the business sections the software did not allow us to properly categorize our S-Corp but rather continued to show it as a partnership. Even though we deleted & reentered the info each time it continued to show it as a partnership. We entered all our info as well as we could and filed by mail anyway since we were near the deadline adding a note of explanation with our return. We do plan to use TT again next year but do hope this problem will be addressed and corrected.
Date published: 2022-10-14
Rated 5 out of 5 by
Daddy101 from
The One Stop Shop
The best service you could ask for! Turbo Tax is TOP NOTCH!
Date published: 2022-10-14
Rated 5 out of 5 by
chocontank from
turbo tax was simple to use
Live expert Ana was very helpful. She answer every question I ask.
Date published: 2022-10-14
Rated 1 out of 5 by
HarryO471917 from
Unacceptable
I have been trying to get this wrapped up and filed for over a week. It was supposed to take a few hours according to the info when I signed up. I don't blame this on the tax expert but on software problems that surfaced when trying to submit this review. I paused the ad blocker software but it still says I have to pause the ad blocker and it wont proceed until I complete the review.
Date published: 2022-10-14
Rated 4 out of 5 by
Mona GoldenOne from
TurboTax '22 Home & Business Excellent Features
Helped me to navigate different file status upon moving to new state. Helpful Articles and online assistance as well. Been using for over 20 + years, and they keep improving as the tax codes changes.
Date published: 2022-10-14
Rated 2 out of 5 by
JackB169 from
glitchy
In the 2021 version of TT, every time my data was automatically saved by the program, I got bounced out and returned to my desktop screen. I would then have to manually renavigate to the program (which was still operating in the background). This would be fine if it happened once or twice, but it literally happened dozens, scores, probably over 100 times during the course of completing my return. An annoying and entirely preventable glitch.
All TurboTax® Offerings Reviews - Page 6900
Date published: 2022-10-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
John192837 from
Just what I needed
I moved so I had to file for multiple states. TurboTax made it fast and easy.
Date published: 2022-10-14
Rated 3 out of 5 by
Sandipc from
Used for years but next year i use something else
I have used Turbo Tax for years and been very happy with it but this year, it was very glitchy when it came to putting in figures for the house I rented. I had converted my house to a rental last year and the language and questions were not quite precise and it did not do all the prorations quite correctly.
Date published: 2022-10-14
Rated 2 out of 5 by
Bob49127 from
E Filing issues
E filing repeatidly rejeceted by IRS Turbo Tax software not up to date with IRS e filing instructions
Date published: 2022-10-14
Rated 3 out of 5 by
gramma1999 from
I want MORE user friendly
I need a better user friendly search. After my review, I wanted to go back and apply my refund to next year - I spent way too long trying to find it. Yes I am older, but I do read.
Date published: 2022-10-14
Rated 4 out of 5 by
CrewCabDad from
Overall good product
We have used TurboTax each year for over a decade. It has been a great product; easy to use with intuitive features. This year's experience, though, has been a bit of a disappointment in that while completing parts of the business sections the software did not allow us to properly categorize our S-Corp but rather continued to show it as a partnership. Even though we deleted & reentered the info each time it continued to show it as a partnership. We entered all our info as well as we could and filed by mail anyway since we were near the deadline adding a note of explanation with our return. We do plan to use TT again next year but do hope this problem will be addressed and corrected.
Date published: 2022-10-14
Rated 5 out of 5 by
Daddy101 from
The One Stop Shop
The best service you could ask for! Turbo Tax is TOP NOTCH!
Date published: 2022-10-14
Rated 5 out of 5 by
chocontank from
turbo tax was simple to use
Live expert Ana was very helpful. She answer every question I ask.
Date published: 2022-10-14
Rated 1 out of 5 by
HarryO471917 from
Unacceptable
I have been trying to get this wrapped up and filed for over a week. It was supposed to take a few hours according to the info when I signed up. I don't blame this on the tax expert but on software problems that surfaced when trying to submit this review. I paused the ad blocker software but it still says I have to pause the ad blocker and it wont proceed until I complete the review.
Date published: 2022-10-14
Rated 4 out of 5 by
Mona GoldenOne from
TurboTax '22 Home & Business Excellent Features
Helped me to navigate different file status upon moving to new state. Helpful Articles and online assistance as well. Been using for over 20 + years, and they keep improving as the tax codes changes.
Date published: 2022-10-14
Rated 2 out of 5 by
JackB169 from
glitchy
In the 2021 version of TT, every time my data was automatically saved by the program, I got bounced out and returned to my desktop screen. I would then have to manually renavigate to the program (which was still operating in the background). This would be fine if it happened once or twice, but it literally happened dozens, scores, probably over 100 times during the course of completing my return. An annoying and entirely preventable glitch.
All TurboTax® Offerings Reviews - Page 6900
Date published: 2022-10-14