TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Turbo Tax was complete. Very complete. I was very happy with the security measures they used.
Date published: 2023-03-15
Rated 5 out of 5 by from Every single year turbo tax pulls through!!! u guys make everything so easy, never looking to another company for our taxes. thank u!
Date published: 2023-03-15
Rated 1 out of 5 by from not good Bad, not using it again. too complicated not like H & R block. I got a bigger refund.
Date published: 2023-03-15
Rated 3 out of 5 by from Aggravatingly refuses to auto-fill all information The non-required K-1 form did not populate the EIN, Name, State, Percentage, etc. information for the state return but it could not be filed without those fields populated. I had to override all the fields in order to complete the e-File and AZ ONLY accepts e-File for S Corp returns. The filing deadline is tomorrow so there are no program updates coming to fix the problem.
Date published: 2023-03-15
Rated 4 out of 5 by from Needs better links to help info First time preparing a business tax return. I did have last year's return prepared by a tax firm to look back to for reference. As usual, guidance through each form was good. Some basic explanations were given in the more info link. I only wish there was an additional link for more detailed help. I found myself googling my questions when I couldn't find the answers in the TurboTax help. I wished that when I clicked the first more info and it didn't answer my question, there would be another link to either the IRS directions or automatically go to the relevant help in the Turbo Tax help files. Instead, I was brought to a general help screen where I was supposed to scroll thru topics not exactly relevant to the section I was working on. Did get it done, just crossing my fingers it is done correctly.
Date published: 2023-03-15
Rated 5 out of 5 by from Was the best tax experence Having the tax expert do our taxes is the way to go
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax makes things easy TurboTax simplifies tax filing and really helps you understand what every part of your tax return means. Always a breeze with TurboTax.
Date published: 2023-03-15
Rated 1 out of 5 by from Turbo Tax charges more than they advertise Dishonest to advertise that a charge is $20 and then charge you $25 for state return
Date published: 2023-03-15
Rated 3 out of 5 by from Never had Issues Till Now Everything was very smooth until the end when I was being charged for premium rather than the deluxe that I originally chose. My taxes are so straight forward and easy and I have no investments nor am I self employed. I have used Turbo Tax for years and have never had this problem and have never used premium. Really disappointed that couldn't be changed in the end. I ended up not getting the MAX add on like I normally do because of it.
Date published: 2023-03-15
Rated 5 out of 5 by from We love Turbo Tax We have used Turbo Tax for various family members as well as a business and have been very happy with them every year!
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6384
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was complete. Very complete. I was very happy with the security measures they used.
Date published: 2023-03-15
Rated 5 out of 5 by from Every single year turbo tax pulls through!!! u guys make everything so easy, never looking to another company for our taxes. thank u!
Date published: 2023-03-15
Rated 1 out of 5 by from not good Bad, not using it again. too complicated not like H & R block. I got a bigger refund.
Date published: 2023-03-15
Rated 3 out of 5 by from Aggravatingly refuses to auto-fill all information The non-required K-1 form did not populate the EIN, Name, State, Percentage, etc. information for the state return but it could not be filed without those fields populated. I had to override all the fields in order to complete the e-File and AZ ONLY accepts e-File for S Corp returns. The filing deadline is tomorrow so there are no program updates coming to fix the problem.
Date published: 2023-03-15
Rated 4 out of 5 by from Needs better links to help info First time preparing a business tax return. I did have last year's return prepared by a tax firm to look back to for reference. As usual, guidance through each form was good. Some basic explanations were given in the more info link. I only wish there was an additional link for more detailed help. I found myself googling my questions when I couldn't find the answers in the TurboTax help. I wished that when I clicked the first more info and it didn't answer my question, there would be another link to either the IRS directions or automatically go to the relevant help in the Turbo Tax help files. Instead, I was brought to a general help screen where I was supposed to scroll thru topics not exactly relevant to the section I was working on. Did get it done, just crossing my fingers it is done correctly.
Date published: 2023-03-15
Rated 5 out of 5 by from Was the best tax experence Having the tax expert do our taxes is the way to go
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax makes things easy TurboTax simplifies tax filing and really helps you understand what every part of your tax return means. Always a breeze with TurboTax.
Date published: 2023-03-15
Rated 1 out of 5 by from Turbo Tax charges more than they advertise Dishonest to advertise that a charge is $20 and then charge you $25 for state return
Date published: 2023-03-15
Rated 3 out of 5 by from Never had Issues Till Now Everything was very smooth until the end when I was being charged for premium rather than the deluxe that I originally chose. My taxes are so straight forward and easy and I have no investments nor am I self employed. I have used Turbo Tax for years and have never had this problem and have never used premium. Really disappointed that couldn't be changed in the end. I ended up not getting the MAX add on like I normally do because of it.
Date published: 2023-03-15
Rated 5 out of 5 by from We love Turbo Tax We have used Turbo Tax for various family members as well as a business and have been very happy with them every year!
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6384