TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Very clunky for stock sales Been using Turbo Tax for more than 10 years. It works well for most things but not at all intuitive for reporting multiple stock sales, especially for employee stock compensation. You should be able to just click on the imported activity and edit but have to go thru a long process to update but for ESPP still says you need to add the acquisition date even though it was already entered.
Date published: 2023-04-19
Rated 1 out of 5 by from forced the fact that im forced to write a review or else i cant file
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is great and simple. I have been using Turbo Tax for the past 20 years.
Date published: 2023-04-19
Rated 4 out of 5 by from Good intuitive software they make it a little better and easier to use each yr
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax was easy to use but when I had a problem I had just a lil bit of trouble having a representative call back to help fix the issue. other then that everything went well.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy Peasey! The program was easy to use and navigate. I felt confident!
Date published: 2023-04-19
Rated 5 out of 5 by from Very happy with the process. The representative on the phone was nice. She must have a very hard job. The help to enter the w2c was important.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome really easy to use and instructions are cl Easy to understand and instructions and help screens read in easy-to-understand language.
Date published: 2023-04-19
Rated 1 out of 5 by from Hoffible customer service. While completing my taxes I kept getting denied, so I requested a tax professional reach out and assist me. After an hour wait, an agent finally called me and started to assist me. However, during the conversation, I had to repeatedly repeat myself because of the agent's loud background. After each explanation, the "expert" would read the help page to me, the same information I have already studied and attempted to execute. After re-explaining the issue for a fifth time, the agent ultimately hung up on me and did not provide any solutions.
Date published: 2023-04-19
Rated 5 out of 5 by from Great experience I've been using Turbo Tax for years. I went off and started working with an accountant. Came back last year and has been simple and easy
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 634
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Very clunky for stock sales Been using Turbo Tax for more than 10 years. It works well for most things but not at all intuitive for reporting multiple stock sales, especially for employee stock compensation. You should be able to just click on the imported activity and edit but have to go thru a long process to update but for ESPP still says you need to add the acquisition date even though it was already entered.
Date published: 2023-04-19
Rated 1 out of 5 by from forced the fact that im forced to write a review or else i cant file
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is great and simple. I have been using Turbo Tax for the past 20 years.
Date published: 2023-04-19
Rated 4 out of 5 by from Good intuitive software they make it a little better and easier to use each yr
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax was easy to use but when I had a problem I had just a lil bit of trouble having a representative call back to help fix the issue. other then that everything went well.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy Peasey! The program was easy to use and navigate. I felt confident!
Date published: 2023-04-19
Rated 5 out of 5 by from Very happy with the process. The representative on the phone was nice. She must have a very hard job. The help to enter the w2c was important.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome really easy to use and instructions are cl Easy to understand and instructions and help screens read in easy-to-understand language.
Date published: 2023-04-19
Rated 1 out of 5 by from Hoffible customer service. While completing my taxes I kept getting denied, so I requested a tax professional reach out and assist me. After an hour wait, an agent finally called me and started to assist me. However, during the conversation, I had to repeatedly repeat myself because of the agent's loud background. After each explanation, the "expert" would read the help page to me, the same information I have already studied and attempted to execute. After re-explaining the issue for a fifth time, the agent ultimately hung up on me and did not provide any solutions.
Date published: 2023-04-19
Rated 5 out of 5 by from Great experience I've been using Turbo Tax for years. I went off and started working with an accountant. Came back last year and has been simple and easy
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 634