TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 4 out of 5 by
Norm1066 from
2022 Review
Very difficult to figure out foreign tax and K-1 instructions, and I'm a retired Enrolled Agent. However, all's well that ends well, and it did get done correctly.
Date published: 2023-03-17
Rated 5 out of 5 by
null from
My assistant was amazing.
My turbo tax assistant was more then amazing. I felt like i wasted her time asking silly questions bc this is the first year I’ve ever filed on my own without hrblock and she was more then helpful and amazing! I recommend her to anyone!!
Date published: 2023-03-17
Rated 1 out of 5 by
LAJL from
Fees
You nickel & dime people to death. I went for the basic service. Then all of a sudden there’s a fee to file both state & federal. What else would you do? Then another fee for something that should be part of the original premium. This is the last year guys. H&at Block does it all for free.
Date published: 2023-03-17
Rated 4 out of 5 by
Annc2023 from
Very Easy to Use and Peace of Mind
I have used TT for several years and while my taxes are fairly simple I do feel very confident in both the program and the extra services that I pay for. My young adult children use it as well. I do feel like it got a little more complex this year and I am not sure why the changes were made.
Date published: 2023-03-17
Rated 5 out of 5 by
oliviar03 from
Amazing!
Great experience. Will never use another tax service!
Date published: 2023-03-17
Rated 2 out of 5 by
Zapoteco from
Turbo tax is reasonably user friendly
Program freezes often. Has issues starting and i'ts difficult to transmit return electronically. It keep requesting to update before submitting return.
Date published: 2023-03-17
Rated 5 out of 5 by
EllaMaggie from
Easy to follow
Easy to follow and understand; use it every year. Will continue to use.
Date published: 2023-03-17
Rated 5 out of 5 by
Ginabella from
Turbotax is easy to use
I like how smooth is the process to file your taxes, and how walk you trough.
Date published: 2023-03-17
Rated 5 out of 5 by
joensteph from
easy
this was easy to do. I'll be doing all my taxes on here now.
Date published: 2023-03-17
Rated 4 out of 5 by
AntigoneG from
I've happily used Turbotax for years but...
I've successfully used Turbotax for years as we have relatively simple returns. I thought I had to enter a 1099-K form (nominal income) and so upgraded from Deluxe to Premium, only to find out from the help section that the 1099-K amount didn't meet the income threshold. The only option to revert back to Deluxe is to Clear and Start Over. There has to be a better solution.
All TurboTax® Offerings Reviews - Page 6223
Date published: 2023-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Norm1066 from
2022 Review
Very difficult to figure out foreign tax and K-1 instructions, and I'm a retired Enrolled Agent. However, all's well that ends well, and it did get done correctly.
Date published: 2023-03-17
Rated 5 out of 5 by
null from
My assistant was amazing.
My turbo tax assistant was more then amazing. I felt like i wasted her time asking silly questions bc this is the first year I’ve ever filed on my own without hrblock and she was more then helpful and amazing! I recommend her to anyone!!
Date published: 2023-03-17
Rated 1 out of 5 by
LAJL from
Fees
You nickel & dime people to death. I went for the basic service. Then all of a sudden there’s a fee to file both state & federal. What else would you do? Then another fee for something that should be part of the original premium. This is the last year guys. H&at Block does it all for free.
Date published: 2023-03-17
Rated 4 out of 5 by
Annc2023 from
Very Easy to Use and Peace of Mind
I have used TT for several years and while my taxes are fairly simple I do feel very confident in both the program and the extra services that I pay for. My young adult children use it as well. I do feel like it got a little more complex this year and I am not sure why the changes were made.
Date published: 2023-03-17
Rated 5 out of 5 by
oliviar03 from
Amazing!
Great experience. Will never use another tax service!
Date published: 2023-03-17
Rated 2 out of 5 by
Zapoteco from
Turbo tax is reasonably user friendly
Program freezes often. Has issues starting and i'ts difficult to transmit return electronically. It keep requesting to update before submitting return.
Date published: 2023-03-17
Rated 5 out of 5 by
EllaMaggie from
Easy to follow
Easy to follow and understand; use it every year. Will continue to use.
Date published: 2023-03-17
Rated 5 out of 5 by
Ginabella from
Turbotax is easy to use
I like how smooth is the process to file your taxes, and how walk you trough.
Date published: 2023-03-17
Rated 5 out of 5 by
joensteph from
easy
this was easy to do. I'll be doing all my taxes on here now.
Date published: 2023-03-17
Rated 4 out of 5 by
AntigoneG from
I've happily used Turbotax for years but...
I've successfully used Turbotax for years as we have relatively simple returns. I thought I had to enter a 1099-K form (nominal income) and so upgraded from Deluxe to Premium, only to find out from the help section that the 1099-K amount didn't meet the income threshold. The only option to revert back to Deluxe is to Clear and Start Over. There has to be a better solution.
All TurboTax® Offerings Reviews - Page 6223
Date published: 2023-03-17