TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from We did it That was exhausting, but the live people were lovely
Date published: 2023-03-22
Rated 5 out of 5 by from Great communication It's very helpful to use and u get live help if you need it
Date published: 2023-03-22
Rated 5 out of 5 by from Easy Easy Lemon Squeezy I love TurboTax because it's a easy process for submitting your taxes! I love that I don't have to go to some tax preparation office and sit down with a person to review my taxes and be subject to their office hours. This on-demand tool allows me to submit my taxes at anytime, anywhere....as long as it's before the tax deadline ;) Lastly, I LOVE the support resources built into the software that help explain certain tax terminology that I may not be familiar with. I learn while I'm doing my taxes! Highly interactive and beautifully designed software.
Date published: 2023-03-22
Rated 5 out of 5 by from Will defiantly use again The website was easy to navigate. The help was easy to understand. Even someone who never did their taxes before would be able to do this! When my return was rejected, they contacted me immediately and walked me through the process of fixing it. I am very pleased with Turbo Tax!
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax Premier excelent I have used Turbo Tax since late 1990 Always excellent and eazy to use
Date published: 2023-03-22
Rated 5 out of 5 by from Still the best ! Still easy and straight forward as usual - year after year !
Date published: 2023-03-22
Rated 5 out of 5 by from Very Easy I had a death in the family, so I wasn't sure about all these tax hurdles. Turbo-Tax made it very easy to follow.
Date published: 2023-03-22
Rated 4 out of 5 by from Pricey, but probably worth it. I paid the full $60 price to file my federal return. It was all pretty straightforward, and I could have just done it myself, but I'm sure it would have taken me a few hours. One thing I was really impressed with this year was the ability to upload a W-2 by using my phone to scan a QR code from within the TurboTax program, then taking a photo of the document from my phone. It worked perfectly (I always hated entering that info manually). And then there's the fact that I've got like 12 years of taxes filed with TurboTax and there'll all still there in the unlikely event I'll ever need to see my AGI from 2013... So, yeah I think this product should be about $35, but I paid $60 didn't I? So, I guess that's what it's worth to me.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo tax keeps getting better I love the added auto download of mi investment portfolio. You just keep making it better and better.
Date published: 2023-03-22
Rated 4 out of 5 by from Convenient User Friendly and Very Informative. The step by step tools provided assurance and efficiency.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5715
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from We did it That was exhausting, but the live people were lovely
Date published: 2023-03-22
Rated 5 out of 5 by from Great communication It's very helpful to use and u get live help if you need it
Date published: 2023-03-22
Rated 5 out of 5 by from Easy Easy Lemon Squeezy I love TurboTax because it's a easy process for submitting your taxes! I love that I don't have to go to some tax preparation office and sit down with a person to review my taxes and be subject to their office hours. This on-demand tool allows me to submit my taxes at anytime, anywhere....as long as it's before the tax deadline ;) Lastly, I LOVE the support resources built into the software that help explain certain tax terminology that I may not be familiar with. I learn while I'm doing my taxes! Highly interactive and beautifully designed software.
Date published: 2023-03-22
Rated 5 out of 5 by from Will defiantly use again The website was easy to navigate. The help was easy to understand. Even someone who never did their taxes before would be able to do this! When my return was rejected, they contacted me immediately and walked me through the process of fixing it. I am very pleased with Turbo Tax!
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax Premier excelent I have used Turbo Tax since late 1990 Always excellent and eazy to use
Date published: 2023-03-22
Rated 5 out of 5 by from Still the best ! Still easy and straight forward as usual - year after year !
Date published: 2023-03-22
Rated 5 out of 5 by from Very Easy I had a death in the family, so I wasn't sure about all these tax hurdles. Turbo-Tax made it very easy to follow.
Date published: 2023-03-22
Rated 4 out of 5 by from Pricey, but probably worth it. I paid the full $60 price to file my federal return. It was all pretty straightforward, and I could have just done it myself, but I'm sure it would have taken me a few hours. One thing I was really impressed with this year was the ability to upload a W-2 by using my phone to scan a QR code from within the TurboTax program, then taking a photo of the document from my phone. It worked perfectly (I always hated entering that info manually). And then there's the fact that I've got like 12 years of taxes filed with TurboTax and there'll all still there in the unlikely event I'll ever need to see my AGI from 2013... So, yeah I think this product should be about $35, but I paid $60 didn't I? So, I guess that's what it's worth to me.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo tax keeps getting better I love the added auto download of mi investment portfolio. You just keep making it better and better.
Date published: 2023-03-22
Rated 4 out of 5 by from Convenient User Friendly and Very Informative. The step by step tools provided assurance and efficiency.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5715