TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Great tax prrogram Easy to go through. I like that it answers all questions you have with good explanations.
Date published: 2022-10-18
Rated 2 out of 5 by from Buggy, not good at handling K-1 investments The software is very frustrating at handling K-1 investment reporting forms. Many of these K-1 forms have codes for boxes, especially box 20. It won't help you very much with how to handle these. Or for box 16.
Date published: 2022-10-18
Rated 4 out of 5 by from I'm Old But Still Have Business Expenses I have used TurboTax for many years and think it's really helpful. I was disappointed that the interview on Business Income and Expenses didn't go into Expenses! I had to go to the forms to enter my real estate expenses--took longer and was somewhat confusing. However, I will use TurboTax again!
Date published: 2022-10-18
Rated 4 out of 5 by from TTax Very Useful But Needs More User Interface VERY USEFUL BUT Keep working on Improving Interface. Couldn't put my eMail on a Form. TELL us what User Form to go to. INTERView Dumps Previous Input. Just want to get to One Question NOT Redo of Entire File. NEED USEFUL HELP-NOT DUMPING to Webs Site Other users to do YOUR JOB
Date published: 2022-10-18
Rated 5 out of 5 by from AMAZING AND EASY TO USE Hands down the easiest way to do my tax return. 2nd year I use and don't regret it one bit!
Date published: 2022-10-18
Rated 1 out of 5 by from confusing didn't understand, very confusing, told me i was getting a refund, but then i owe,
Date published: 2022-10-18
Rated 5 out of 5 by from Easy, Supportive and Simple I love the way the system took me through each area that applies to my State. I was very sure of my self when I started, lost confidence and became very nervous towards the middle and gain confidence, assurance and excitement at the end.
Date published: 2022-10-18
Rated 5 out of 5 by from Turbotax is the ideal way to file your taxes. Turbotax is very helpful and the best way to do your taxes.
Date published: 2022-10-18
Rated 1 out of 5 by from Glitchy Interface Turbo Tax Self-Employed prompted me for an LLC state return form, but did not give me an option to upgrade the software so that it could guide me through the tax form - forcing me to figure it out myself. A rep was unable o help me. Then the system was glitching and would not allow me to edit my answers or fill them out in some sections. I got stuck in an endless loop and spent over an hour on the phone with customer support. The only solution was to delete the form and start over - at that point the prompts were referring to different questions than the ones that were actually highlighted. Then the call disconnected and I had to get on support and start all over again.
Date published: 2022-10-18
Rated 5 out of 5 by from Great Tax Prep Program Product was thorough and easy to use. E-file feature is easy to use.
Date published: 2022-10-18
All TurboTax® Offerings Reviews - Page 58
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great tax prrogram Easy to go through. I like that it answers all questions you have with good explanations.
Date published: 2022-10-18
Rated 2 out of 5 by from Buggy, not good at handling K-1 investments The software is very frustrating at handling K-1 investment reporting forms. Many of these K-1 forms have codes for boxes, especially box 20. It won't help you very much with how to handle these. Or for box 16.
Date published: 2022-10-18
Rated 4 out of 5 by from I'm Old But Still Have Business Expenses I have used TurboTax for many years and think it's really helpful. I was disappointed that the interview on Business Income and Expenses didn't go into Expenses! I had to go to the forms to enter my real estate expenses--took longer and was somewhat confusing. However, I will use TurboTax again!
Date published: 2022-10-18
Rated 4 out of 5 by from TTax Very Useful But Needs More User Interface VERY USEFUL BUT Keep working on Improving Interface. Couldn't put my eMail on a Form. TELL us what User Form to go to. INTERView Dumps Previous Input. Just want to get to One Question NOT Redo of Entire File. NEED USEFUL HELP-NOT DUMPING to Webs Site Other users to do YOUR JOB
Date published: 2022-10-18
Rated 5 out of 5 by from AMAZING AND EASY TO USE Hands down the easiest way to do my tax return. 2nd year I use and don't regret it one bit!
Date published: 2022-10-18
Rated 1 out of 5 by from confusing didn't understand, very confusing, told me i was getting a refund, but then i owe,
Date published: 2022-10-18
Rated 5 out of 5 by from Easy, Supportive and Simple I love the way the system took me through each area that applies to my State. I was very sure of my self when I started, lost confidence and became very nervous towards the middle and gain confidence, assurance and excitement at the end.
Date published: 2022-10-18
Rated 5 out of 5 by from Turbotax is the ideal way to file your taxes. Turbotax is very helpful and the best way to do your taxes.
Date published: 2022-10-18
Rated 1 out of 5 by from Glitchy Interface Turbo Tax Self-Employed prompted me for an LLC state return form, but did not give me an option to upgrade the software so that it could guide me through the tax form - forcing me to figure it out myself. A rep was unable o help me. Then the system was glitching and would not allow me to edit my answers or fill them out in some sections. I got stuck in an endless loop and spent over an hour on the phone with customer support. The only solution was to delete the form and start over - at that point the prompts were referring to different questions than the ones that were actually highlighted. Then the call disconnected and I had to get on support and start all over again.
Date published: 2022-10-18
Rated 5 out of 5 by from Great Tax Prep Program Product was thorough and easy to use. E-file feature is easy to use.
Date published: 2022-10-18
All TurboTax® Offerings Reviews - Page 58