TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax is awesome and so was my expert Ms. Dora was wonderful. I like how she asked questions to ensure she could get us the best return possible.
Date published: 2022-03-01
Rated 5 out of 5 by from Excellent Job We were assigned Max, he was knowledgeable, available, and very responsive. He explained everything that we needed and provided feedback within a few hours. Excellent service for the money and got us our biggest return ever.
Date published: 2022-03-01
Rated 5 out of 5 by from Everyone was nice and patient Everything went well. Everyone was very patient and helpful.
Date published: 2022-03-01
Rated 3 out of 5 by from Safe, fast, and easy but becoming more difficult. I've been using Turbo Tax since I was in my 20's, I'm in my 40's now and I have never had to work with a MAX Pro (customer service rep who logs into your computer and guides you through fixing your mistakes) to file my taxes. I am very grateful for the help, but it took me four times to fix, so maybe that's why the turbo tax fee went from $174 to $247... granted I filed on the 27th of Feb to get the $30 discount... either way I'm glad my taxes are done.
Date published: 2022-03-01
Rated 5 out of 5 by from TT is easy and good Makes it easy to review and work on taxes step by step!
Date published: 2022-03-01
Rated 5 out of 5 by from Smooth Efficient and Thorough This is my 3rd year using turbo tax. I did interact with 2 reps via chat. They were both knowledgeable and friendly.
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax was Awesome and simple to use The Use of the Software was simple and easy to navigate through
Date published: 2022-03-01
Rated 4 out of 5 by from helpful although the chat was not helpful although the chat was not ................
Date published: 2022-03-01
Rated 4 out of 5 by from Turbo Tax simply works well From the beginning to the end, the online questions to the finishing touches, this program is relatively easy and all inclusive.
Date published: 2022-03-01
Rated 5 out of 5 by from Great program. Easy to use. Quick and painless. Questions are a piece of cake.
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5364
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome and so was my expert Ms. Dora was wonderful. I like how she asked questions to ensure she could get us the best return possible.
Date published: 2022-03-01
Rated 5 out of 5 by from Excellent Job We were assigned Max, he was knowledgeable, available, and very responsive. He explained everything that we needed and provided feedback within a few hours. Excellent service for the money and got us our biggest return ever.
Date published: 2022-03-01
Rated 5 out of 5 by from Everyone was nice and patient Everything went well. Everyone was very patient and helpful.
Date published: 2022-03-01
Rated 3 out of 5 by from Safe, fast, and easy but becoming more difficult. I've been using Turbo Tax since I was in my 20's, I'm in my 40's now and I have never had to work with a MAX Pro (customer service rep who logs into your computer and guides you through fixing your mistakes) to file my taxes. I am very grateful for the help, but it took me four times to fix, so maybe that's why the turbo tax fee went from $174 to $247... granted I filed on the 27th of Feb to get the $30 discount... either way I'm glad my taxes are done.
Date published: 2022-03-01
Rated 5 out of 5 by from TT is easy and good Makes it easy to review and work on taxes step by step!
Date published: 2022-03-01
Rated 5 out of 5 by from Smooth Efficient and Thorough This is my 3rd year using turbo tax. I did interact with 2 reps via chat. They were both knowledgeable and friendly.
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax was Awesome and simple to use The Use of the Software was simple and easy to navigate through
Date published: 2022-03-01
Rated 4 out of 5 by from helpful although the chat was not helpful although the chat was not ................
Date published: 2022-03-01
Rated 4 out of 5 by from Turbo Tax simply works well From the beginning to the end, the online questions to the finishing touches, this program is relatively easy and all inclusive.
Date published: 2022-03-01
Rated 5 out of 5 by from Great program. Easy to use. Quick and painless. Questions are a piece of cake.
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5364