TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Non applicable 1 from
TurboTax is awesome and so was my expert
Ms. Dora was wonderful. I like how she asked questions to ensure she could get us the best return possible.
Date published: 2022-03-01
Rated 5 out of 5 by
NewtGee from
Excellent Job
We were assigned Max, he was knowledgeable, available, and very responsive. He explained everything that we needed and provided feedback within a few hours. Excellent service for the money and got us our biggest return ever.
Date published: 2022-03-01
Rated 5 out of 5 by
Bob0703 from
Everyone was nice and patient
Everything went well. Everyone was very patient and helpful.
Date published: 2022-03-01
Rated 3 out of 5 by
D_Rake12 from
Safe, fast, and easy but becoming more difficult.
I've been using Turbo Tax since I was in my 20's, I'm in my 40's now and I have never had to work with a MAX Pro (customer service rep who logs into your computer and guides you through fixing your mistakes) to file my taxes. I am very grateful for the help, but it took me four times to fix, so maybe that's why the turbo tax fee went from $174 to $247... granted I filed on the 27th of Feb to get the $30 discount... either way I'm glad my taxes are done.
Date published: 2022-03-01
Rated 5 out of 5 by
alicats2 from
TT is easy and good
Makes it easy to review and work on taxes step by step!
Date published: 2022-03-01
Rated 5 out of 5 by
RAM 1 from
Smooth Efficient and Thorough
This is my 3rd year using turbo tax. I did interact with 2 reps via chat. They were both knowledgeable and friendly.
Date published: 2022-03-01
Rated 5 out of 5 by
Mdg214 from
TurboTax was Awesome and simple to use
The Use of the Software was simple and easy to navigate through
Date published: 2022-03-01
Rated 4 out of 5 by
Judy 45 from
helpful although the chat was not
helpful although the chat was not ................
Date published: 2022-03-01
Rated 4 out of 5 by
Merilia from
Turbo Tax simply works well
From the beginning to the end, the online questions to the finishing touches, this program is relatively easy and all inclusive.
Date published: 2022-03-01
Rated 5 out of 5 by
rusjon from
Great program.
Easy to use. Quick and painless. Questions are a piece of cake.
All TurboTax® Offerings Reviews - Page 5364
Date published: 2022-03-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Non applicable 1 from
TurboTax is awesome and so was my expert
Ms. Dora was wonderful. I like how she asked questions to ensure she could get us the best return possible.
Date published: 2022-03-01
Rated 5 out of 5 by
NewtGee from
Excellent Job
We were assigned Max, he was knowledgeable, available, and very responsive. He explained everything that we needed and provided feedback within a few hours. Excellent service for the money and got us our biggest return ever.
Date published: 2022-03-01
Rated 5 out of 5 by
Bob0703 from
Everyone was nice and patient
Everything went well. Everyone was very patient and helpful.
Date published: 2022-03-01
Rated 3 out of 5 by
D_Rake12 from
Safe, fast, and easy but becoming more difficult.
I've been using Turbo Tax since I was in my 20's, I'm in my 40's now and I have never had to work with a MAX Pro (customer service rep who logs into your computer and guides you through fixing your mistakes) to file my taxes. I am very grateful for the help, but it took me four times to fix, so maybe that's why the turbo tax fee went from $174 to $247... granted I filed on the 27th of Feb to get the $30 discount... either way I'm glad my taxes are done.
Date published: 2022-03-01
Rated 5 out of 5 by
alicats2 from
TT is easy and good
Makes it easy to review and work on taxes step by step!
Date published: 2022-03-01
Rated 5 out of 5 by
RAM 1 from
Smooth Efficient and Thorough
This is my 3rd year using turbo tax. I did interact with 2 reps via chat. They were both knowledgeable and friendly.
Date published: 2022-03-01
Rated 5 out of 5 by
Mdg214 from
TurboTax was Awesome and simple to use
The Use of the Software was simple and easy to navigate through
Date published: 2022-03-01
Rated 4 out of 5 by
Judy 45 from
helpful although the chat was not
helpful although the chat was not ................
Date published: 2022-03-01
Rated 4 out of 5 by
Merilia from
Turbo Tax simply works well
From the beginning to the end, the online questions to the finishing touches, this program is relatively easy and all inclusive.
Date published: 2022-03-01
Rated 5 out of 5 by
rusjon from
Great program.
Easy to use. Quick and painless. Questions are a piece of cake.
All TurboTax® Offerings Reviews - Page 5364
Date published: 2022-03-01