TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from TurboTax is great, the Live part, not so much. Bottom line up front: TurboTax is great; TurboTax Live isn't worth the extra money. TurboTax delivers a quality, easy-to-use product; however, the constant upsell is a bit obnoxious. I usually end up getting the Live version, and I usually end up regretting it. The expert review only happens if you have an error; if not, they just ask if you have any questions; well, not really, I don't know what to ask. I asked two questions during my use of the product, first I was given the wrong information, and second, they basically told me to google it.
Date published: 2023-04-01
Rated 4 out of 5 by from Turbo Tax gets the job done! At times the level of detail seemed excessive but at least I knew nothing was overlooked.
Date published: 2023-04-01
Rated 5 out of 5 by from Quick and accurate I have been using Turbo Tax for over 20 years. It is great tool for tax filing
Date published: 2023-04-01
Rated 5 out of 5 by from Great job! It was ok, took some time but not to bad for an easy return
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax easy to work with It pretty much helps you alone the way step by step to understand
Date published: 2023-04-01
Rated 4 out of 5 by from TurboTax makes it easier to file your taxes Keeping past tax information makes using TurboTax easy.
Date published: 2023-04-01
Rated 4 out of 5 by from program was OK. I have used it for over 20 years Billing method at the end was confusing. You sold me the 2022 program again. I thought I was paying for the 2023. I will have to dispute the charge
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is very thorough. Turbo Tax is thorough in guiding one through the cumbersome tax submittal process. It asks questions to assure you submit all the appropriate documents and informs of any errors in the process. Wading through the deductions and 1099-B is a long drawn out process, almost like the government made it painful on purpose.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax Easier to Use Than Ever I've used Turbo Tax for around 8 years and this by far has been my easiest experience. Most of my 2021 Turbo Tax information automatically imported from last year, reducing the need for me to retype information for this year's taxes. Highly recommend!
Date published: 2023-04-01
Rated 5 out of 5 by from Love TurboTax TurboTax is very easy to follow and use. It prompts thru everything.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5054
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is great, the Live part, not so much. Bottom line up front: TurboTax is great; TurboTax Live isn't worth the extra money. TurboTax delivers a quality, easy-to-use product; however, the constant upsell is a bit obnoxious. I usually end up getting the Live version, and I usually end up regretting it. The expert review only happens if you have an error; if not, they just ask if you have any questions; well, not really, I don't know what to ask. I asked two questions during my use of the product, first I was given the wrong information, and second, they basically told me to google it.
Date published: 2023-04-01
Rated 4 out of 5 by from Turbo Tax gets the job done! At times the level of detail seemed excessive but at least I knew nothing was overlooked.
Date published: 2023-04-01
Rated 5 out of 5 by from Quick and accurate I have been using Turbo Tax for over 20 years. It is great tool for tax filing
Date published: 2023-04-01
Rated 5 out of 5 by from Great job! It was ok, took some time but not to bad for an easy return
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax easy to work with It pretty much helps you alone the way step by step to understand
Date published: 2023-04-01
Rated 4 out of 5 by from TurboTax makes it easier to file your taxes Keeping past tax information makes using TurboTax easy.
Date published: 2023-04-01
Rated 4 out of 5 by from program was OK. I have used it for over 20 years Billing method at the end was confusing. You sold me the 2022 program again. I thought I was paying for the 2023. I will have to dispute the charge
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is very thorough. Turbo Tax is thorough in guiding one through the cumbersome tax submittal process. It asks questions to assure you submit all the appropriate documents and informs of any errors in the process. Wading through the deductions and 1099-B is a long drawn out process, almost like the government made it painful on purpose.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax Easier to Use Than Ever I've used Turbo Tax for around 8 years and this by far has been my easiest experience. Most of my 2021 Turbo Tax information automatically imported from last year, reducing the need for me to retype information for this year's taxes. Highly recommend!
Date published: 2023-04-01
Rated 5 out of 5 by from Love TurboTax TurboTax is very easy to follow and use. It prompts thru everything.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5054