TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo tax is great! Easy to use, informative, helpful. I didn't talk to a helper but just having that option was reassuring.
Date published: 2021-03-28
Rated 5 out of 5 by from turbo tax is awesome. great customer service great customer service with Arriyunna. she needs a pay raise.
Date published: 2021-03-28
Rated 4 out of 5 by from TurboTax is easy to use. I've used TurboTax for many years and I like it a lot.
Date published: 2021-03-28
Rated 3 out of 5 by from Easy but money grabber I have always used Turbo Tax because it's quick and easy. However, I have pretty simple taxes, and am not a fan of having to pay $120 for the deluxe version just because I have Obamacare. I pay enough for that insurance already!
Date published: 2021-03-28
Rated 5 out of 5 by from Easiy Very helpful in understanding what does and doesn't apply to you
Date published: 2021-03-28
Rated 5 out of 5 by from TurboTax was absolutely wonderful Was so helpful for me I was so nervous about doing my taxes online but it was so simple with TurboTax
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax is Super Awesome! Amazing no complaints. User friendly - Great tool. thanks
Date published: 2021-03-28
Rated 5 out of 5 by from Used Turbo Tax For Many Years Turbo Tax is as straight forward and clear as it's possible to be with our arcane taxing system.
Date published: 2021-03-28
Rated 5 out of 5 by from My first time use of TurboTax, experience was awes I heard about TurboTax from my friends and relatives, so decided to try it, after having my taxes prepared by a tax preparer for at least 15 years! My experience has been great as a first time user of the product. I was able to interact live with various TurboTax experts online and found answers to most of my questions. All and every section were easy to fill in from start to finish. I will definitely use it again next year. There were a few topics which I did not find directly in TurboTax, mainly because I may not have asked the questions correctly; one of which is "How and where do I enter SEP IRA data in my tax return?" so I queried the internet and found that I do not enter it, for my situation. Another question I did not find a clear answer in TurboTax was "What is the difference between Roth 401K and Roth IRA and where do I enter Roth 401K in TurboTax? .... there were some good explanations, but in my case (in 2020, I had converted ESOP (401K) funds to a Roth 401K and got a 1099-R), I wasn't sure how to account for it in the ROTH/IRA section. I eventually queried the internet and was then able to account for it correctly in this section; I clicked on a few different buttons as the data was already accounted for in the Income section. The other great thing about TurboTax, is that, when I was asked to select options for what I wanted, I had signed up for 'everything' since I wasn't sure whether I would require it, but when I was thru inputting and having the returns reviewed, I was given the option to downgrade, which made it even better since I felt comfortable filing with the downgraded option I originally wanted. So, all in all, I'd definitely come back to TurboTax next year. Thanks, it's a great tax filing tool and, quite simple to use !!!
Date published: 2021-03-28
Rated 5 out of 5 by from Worth it. TurboTax is fast and easy and loaded with helpful information to make filing less stressful if not stress free.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 4732
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is great! Easy to use, informative, helpful. I didn't talk to a helper but just having that option was reassuring.
Date published: 2021-03-28
Rated 5 out of 5 by from turbo tax is awesome. great customer service great customer service with Arriyunna. she needs a pay raise.
Date published: 2021-03-28
Rated 4 out of 5 by from TurboTax is easy to use. I've used TurboTax for many years and I like it a lot.
Date published: 2021-03-28
Rated 3 out of 5 by from Easy but money grabber I have always used Turbo Tax because it's quick and easy. However, I have pretty simple taxes, and am not a fan of having to pay $120 for the deluxe version just because I have Obamacare. I pay enough for that insurance already!
Date published: 2021-03-28
Rated 5 out of 5 by from Easiy Very helpful in understanding what does and doesn't apply to you
Date published: 2021-03-28
Rated 5 out of 5 by from TurboTax was absolutely wonderful Was so helpful for me I was so nervous about doing my taxes online but it was so simple with TurboTax
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax is Super Awesome! Amazing no complaints. User friendly - Great tool. thanks
Date published: 2021-03-28
Rated 5 out of 5 by from Used Turbo Tax For Many Years Turbo Tax is as straight forward and clear as it's possible to be with our arcane taxing system.
Date published: 2021-03-28
Rated 5 out of 5 by from My first time use of TurboTax, experience was awes I heard about TurboTax from my friends and relatives, so decided to try it, after having my taxes prepared by a tax preparer for at least 15 years! My experience has been great as a first time user of the product. I was able to interact live with various TurboTax experts online and found answers to most of my questions. All and every section were easy to fill in from start to finish. I will definitely use it again next year. There were a few topics which I did not find directly in TurboTax, mainly because I may not have asked the questions correctly; one of which is "How and where do I enter SEP IRA data in my tax return?" so I queried the internet and found that I do not enter it, for my situation. Another question I did not find a clear answer in TurboTax was "What is the difference between Roth 401K and Roth IRA and where do I enter Roth 401K in TurboTax? .... there were some good explanations, but in my case (in 2020, I had converted ESOP (401K) funds to a Roth 401K and got a 1099-R), I wasn't sure how to account for it in the ROTH/IRA section. I eventually queried the internet and was then able to account for it correctly in this section; I clicked on a few different buttons as the data was already accounted for in the Income section. The other great thing about TurboTax, is that, when I was asked to select options for what I wanted, I had signed up for 'everything' since I wasn't sure whether I would require it, but when I was thru inputting and having the returns reviewed, I was given the option to downgrade, which made it even better since I felt comfortable filing with the downgraded option I originally wanted. So, all in all, I'd definitely come back to TurboTax next year. Thanks, it's a great tax filing tool and, quite simple to use !!!
Date published: 2021-03-28
Rated 5 out of 5 by from Worth it. TurboTax is fast and easy and loaded with helpful information to make filing less stressful if not stress free.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 4732