TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Makes it Easy and Quick! I have been using for years. The programming is straightforward and thorough. It makes me feel confident things are right and I'm getting the biggest refund possible.
Date published: 2021-04-08
Rated 4 out of 5 by from Comprehensive Program I like that I can work in each item as the forms come in from my banks, retirement income payers and my brokerages. However, the interview (step-by-step) process is very complete. The state forms are largely filled out from the Federal form, although PA requires a number of additional details. It is unfortunate that the state e-filing fee has increased over $5 this year.
Date published: 2021-04-08
Rated 4 out of 5 by from Turbo Tax is convenient I have been using Turbo Tax for many years. However, in February 2021 I was notified by IRS that the Efile return for 2019 has not been received. Since then it is a nightmare trying to contact IRS. On February 28th a special delivery, return receipt was sent to IRS with complete return. I have the tracking numbere. On April 5th I was notified I did not file my 2019. Is this Turbo Tax fault?
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo tax is as simple as 1 2 3 This was my first time ever filing my own taxes. turbo tax helped me file my taxes in less than one hour. it was as easy as 1 2 3
Date published: 2021-04-08
Rated 5 out of 5 by from Overall excellent product Overall easy to use and good on-line explanations. Excellent in saving as you go along and coming back multiple times to check and re-check all the numbers.
Date published: 2021-04-08
Rated 5 out of 5 by from Awesome Very easy to use. They walk you through the whole process
Date published: 2021-04-08
Rated 5 out of 5 by from I like turbotax great helpers, I like the tax professionals I talked with.
Date published: 2021-04-08
Rated 5 out of 5 by from splendid on point & extremely easy to follow. Thank You for making a daunting task smooth
Date published: 2021-04-08
Rated 5 out of 5 by from Mind your own business, How about that? You guys are very intrusive with your questions. Why don't you mind your business!!!!
Date published: 2021-04-08
Rated 3 out of 5 by from A decent product This worked out fine, but depending on which tax professional that answers your questions, your experience will vary a lot. I got completely incorrect information about splitting mortgage interest between rental/personal portions of my home from the first person I talked to, which would have really screwed up my return. If I hadn't dug through the IRS website and then gotten in contact with another TurboTax professional, I would have messed up my return. Other than that, the software is alright, a little clunky in spots but it gets the job done
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 4732
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Makes it Easy and Quick! I have been using for years. The programming is straightforward and thorough. It makes me feel confident things are right and I'm getting the biggest refund possible.
Date published: 2021-04-08
Rated 4 out of 5 by from Comprehensive Program I like that I can work in each item as the forms come in from my banks, retirement income payers and my brokerages. However, the interview (step-by-step) process is very complete. The state forms are largely filled out from the Federal form, although PA requires a number of additional details. It is unfortunate that the state e-filing fee has increased over $5 this year.
Date published: 2021-04-08
Rated 4 out of 5 by from Turbo Tax is convenient I have been using Turbo Tax for many years. However, in February 2021 I was notified by IRS that the Efile return for 2019 has not been received. Since then it is a nightmare trying to contact IRS. On February 28th a special delivery, return receipt was sent to IRS with complete return. I have the tracking numbere. On April 5th I was notified I did not file my 2019. Is this Turbo Tax fault?
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo tax is as simple as 1 2 3 This was my first time ever filing my own taxes. turbo tax helped me file my taxes in less than one hour. it was as easy as 1 2 3
Date published: 2021-04-08
Rated 5 out of 5 by from Overall excellent product Overall easy to use and good on-line explanations. Excellent in saving as you go along and coming back multiple times to check and re-check all the numbers.
Date published: 2021-04-08
Rated 5 out of 5 by from Awesome Very easy to use. They walk you through the whole process
Date published: 2021-04-08
Rated 5 out of 5 by from I like turbotax great helpers, I like the tax professionals I talked with.
Date published: 2021-04-08
Rated 5 out of 5 by from splendid on point & extremely easy to follow. Thank You for making a daunting task smooth
Date published: 2021-04-08
Rated 5 out of 5 by from Mind your own business, How about that? You guys are very intrusive with your questions. Why don't you mind your business!!!!
Date published: 2021-04-08
Rated 3 out of 5 by from A decent product This worked out fine, but depending on which tax professional that answers your questions, your experience will vary a lot. I got completely incorrect information about splitting mortgage interest between rental/personal portions of my home from the first person I talked to, which would have really screwed up my return. If I hadn't dug through the IRS website and then gotten in contact with another TurboTax professional, I would have messed up my return. Other than that, the software is alright, a little clunky in spots but it gets the job done
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 4732