TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great for free Its good service for free/basic tax filing. User Friendly as well.
Date published: 2021-04-02
Rated 5 out of 5 by from Easy to use and file taxes 5th year using turbo tax. It is extremely easy to use and understand my refund. I like that it pulls my previous year information to help me file correctly.
Date published: 2021-04-02
Rated 1 out of 5 by from Non-responsive customer service To use TurboTax Business for an estate return I had to pay before starting the return. Once started, I discovered that I could not figure out how to create necessary K-1 Forms for beneficiaries. I tried without success to obtain TurboTax support. I then requested a refund per the 100% satisfaction guarantee. Same thing, no response. I filed a credit card chargeback which was immediately granted. Never heard from TurboTax. Really disappointing.
Date published: 2021-04-02
Rated 5 out of 5 by from Turbo Tax is awesome! You find us more refund money that I would have never found on my own.
Date published: 2021-04-02
Rated 5 out of 5 by from Worth the money I'm just not confident enough to 'go it alone', good to know someone is double checking. The questions I had were answered by a professional.
Date published: 2021-04-02
Rated 5 out of 5 by from Made Doing My Taxes Easy TurboTax made the process of doing my taxes super streamlined. The ability to import W-2 makes the process quick and easy, and made doing my first time doing my taxes a breeze.
Date published: 2021-04-02
Rated 2 out of 5 by from Printing has been a headache Printing returns has been an issue the last two years. The rest of the program is great. This year I was unable to print my Illinois return. Indiana and federal print
Date published: 2021-04-02
Rated 5 out of 5 by from Great Very easy and straightforward to use no issues as long as you can read and operate a phone or computer you’ll be just fine
Date published: 2021-04-02
Rated 3 out of 5 by from Easy to file hard to get paid They need better payment card options.the explanation of getting paid thru credit carma was unclear.
Date published: 2021-04-02
Rated 5 out of 5 by from Excellent and easy to understand instructions - Guiding instructions are well worded/articulated - Better and reasonable deductions - Quick and less complicated
Date published: 2021-04-02
All TurboTax® Offerings Reviews - Page 4394
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great for free Its good service for free/basic tax filing. User Friendly as well.
Date published: 2021-04-02
Rated 5 out of 5 by from Easy to use and file taxes 5th year using turbo tax. It is extremely easy to use and understand my refund. I like that it pulls my previous year information to help me file correctly.
Date published: 2021-04-02
Rated 1 out of 5 by from Non-responsive customer service To use TurboTax Business for an estate return I had to pay before starting the return. Once started, I discovered that I could not figure out how to create necessary K-1 Forms for beneficiaries. I tried without success to obtain TurboTax support. I then requested a refund per the 100% satisfaction guarantee. Same thing, no response. I filed a credit card chargeback which was immediately granted. Never heard from TurboTax. Really disappointing.
Date published: 2021-04-02
Rated 5 out of 5 by from Turbo Tax is awesome! You find us more refund money that I would have never found on my own.
Date published: 2021-04-02
Rated 5 out of 5 by from Worth the money I'm just not confident enough to 'go it alone', good to know someone is double checking. The questions I had were answered by a professional.
Date published: 2021-04-02
Rated 5 out of 5 by from Made Doing My Taxes Easy TurboTax made the process of doing my taxes super streamlined. The ability to import W-2 makes the process quick and easy, and made doing my first time doing my taxes a breeze.
Date published: 2021-04-02
Rated 2 out of 5 by from Printing has been a headache Printing returns has been an issue the last two years. The rest of the program is great. This year I was unable to print my Illinois return. Indiana and federal print
Date published: 2021-04-02
Rated 5 out of 5 by from Great Very easy and straightforward to use no issues as long as you can read and operate a phone or computer you’ll be just fine
Date published: 2021-04-02
Rated 3 out of 5 by from Easy to file hard to get paid They need better payment card options.the explanation of getting paid thru credit carma was unclear.
Date published: 2021-04-02
Rated 5 out of 5 by from Excellent and easy to understand instructions - Guiding instructions are well worded/articulated - Better and reasonable deductions - Quick and less complicated
Date published: 2021-04-02
All TurboTax® Offerings Reviews - Page 4394