TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quality Support I was at a stand still and Laureta helped us thru the mess I had created
Date published: 2022-03-14
Rated 4 out of 5 by from Taxes. Yaaaa! It was exciting doing taxes, I can’t wait til next year!
Date published: 2022-03-14
Rated 5 out of 5 by from Excellent! Super easy and user friendly. We have used a private service for years and this is so much better.
Date published: 2022-03-14
Rated 5 out of 5 by from Reliable Accuracy I am meticulous about accuracy. I do question Turbo Tax's entries on occasion, but with research with IRS rules, TT is spot on. It's reassuring. There was a minor glitch this year (2021 filing) with requiring an entry for income received for dependent children or something on that order, but I discovered by entering 0.00, it got through it OK. It's always good to pursue our questions, but more often than not, TT has it right the 1st time.
Date published: 2022-03-14
Rated 5 out of 5 by from Love Turbo Tax It has been another stress-less year of taxes filed with TurboTax!
Date published: 2022-03-14
Rated 2 out of 5 by from Good for Fed, awful for CA Spent way too many hours navigating ambiguous "corrections", especially with the CA filing. Determined errors on one of the forms that kept coming up when it shouldn't (forcing new employee credit - a bug known for a few years, but not resolved)
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is thorough and easy to use. I have been using TurboTax for several years and it has consistently been thorough and easy to use. The systematic approach to entering the necessary data, and succinct explanations of when a circumstance will or will not apply to my return are very helpful.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo tax is awsome Was very easy to get all information across was very helpful
Date published: 2022-03-14
Rated 1 out of 5 by from Customer for 10 years....never again I've been using Turbo tax for over 10 years. When I first started using, I qualified for free service due to my low income. Once I started making more money, I never minded paying more for the services provided. This year, I hit a stumbling block. I added an income (Robinhood) that did not need to be added since it actually had zero impact on my return. Once I added it in, Turbotax would not let me remove it, even after I spoke to customer service. In the end, I just paid for the upgrade package which did zero for my return and ended up having me give another 90 dollars. I hope turbo tax enjoys that extra money, I'll never use them again.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbotax is awesome! Very user friendly, it guides you all the way in preparing tax returns.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4342
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quality Support I was at a stand still and Laureta helped us thru the mess I had created
Date published: 2022-03-14
Rated 4 out of 5 by from Taxes. Yaaaa! It was exciting doing taxes, I can’t wait til next year!
Date published: 2022-03-14
Rated 5 out of 5 by from Excellent! Super easy and user friendly. We have used a private service for years and this is so much better.
Date published: 2022-03-14
Rated 5 out of 5 by from Reliable Accuracy I am meticulous about accuracy. I do question Turbo Tax's entries on occasion, but with research with IRS rules, TT is spot on. It's reassuring. There was a minor glitch this year (2021 filing) with requiring an entry for income received for dependent children or something on that order, but I discovered by entering 0.00, it got through it OK. It's always good to pursue our questions, but more often than not, TT has it right the 1st time.
Date published: 2022-03-14
Rated 5 out of 5 by from Love Turbo Tax It has been another stress-less year of taxes filed with TurboTax!
Date published: 2022-03-14
Rated 2 out of 5 by from Good for Fed, awful for CA Spent way too many hours navigating ambiguous "corrections", especially with the CA filing. Determined errors on one of the forms that kept coming up when it shouldn't (forcing new employee credit - a bug known for a few years, but not resolved)
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is thorough and easy to use. I have been using TurboTax for several years and it has consistently been thorough and easy to use. The systematic approach to entering the necessary data, and succinct explanations of when a circumstance will or will not apply to my return are very helpful.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo tax is awsome Was very easy to get all information across was very helpful
Date published: 2022-03-14
Rated 1 out of 5 by from Customer for 10 years....never again I've been using Turbo tax for over 10 years. When I first started using, I qualified for free service due to my low income. Once I started making more money, I never minded paying more for the services provided. This year, I hit a stumbling block. I added an income (Robinhood) that did not need to be added since it actually had zero impact on my return. Once I added it in, Turbotax would not let me remove it, even after I spoke to customer service. In the end, I just paid for the upgrade package which did zero for my return and ended up having me give another 90 dollars. I hope turbo tax enjoys that extra money, I'll never use them again.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbotax is awesome! Very user friendly, it guides you all the way in preparing tax returns.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4342