TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TURBO TAX REVIEW LOVE TURBO TAX NOTHING ELSE TO SAY EXCEPT IT MAKES THIS UNBEARABLE TASK OF FILING TAXES, EASY
Date published: 2023-04-04
Rated 5 out of 5 by from Easy and Clear Explanations Loved how easy the turbotax format is to use. Simple steps with great explanations of terms. Great helpful tips and loved the "this is uncommon" tips.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is the best Efficient and easy year after year. They continue to make improvements and it's always so easy to file taxes with them
Date published: 2023-04-04
Rated 3 out of 5 by from Turbo Tax has gone downhill with professionalism Turbo Tax has become unprofessional - 2022 tax return now includes a "Race Mode" [sic]. Taxes are not a race to see how fast taxes can be completed - rushing causes errors! Turbo Tax has way too many company pages that mis-lead uses into providing information that is just not required / needed - i.e. drivers licenses, signing a document which no longer protects the tax info, "you will receive your refund faster if you.....". Stop scaring people into doing things that MAY protect them from identity theft - Turbo Tax has become a front store business instead of a fiduciary company. STOP STORING and asking for UNNECESSARY INFORMATION! This is the second year that we have been less satisfied with Turbo Tax. Please return to being a professional company instead of some now "social media" entity.
Date published: 2023-04-04
Rated 5 out of 5 by from Excellent! Simplifies the process and gets me a better return!
Date published: 2023-04-04
Rated 2 out of 5 by from Prices higher than last year 39$ processing fee Last year the price was higher than the year before when its advertised as free. But now this year not only did i have to be forced to do the DELUXE version now i have to pay not only 69 for fed and 59 for state to file?? Since when ? Then a 39 dollar just to process it. Its that why I'm forced to upgrade to a higher version. I know that 3 years ago it was not like this. Just might have lost me as a turbo tax recruiter and user
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is stress free I enjoy using turbo tax, since it is divided up so clearly into parts. I like that you can pause and return to it. I also like how it keeps information from last year. Plus, I used to two people to assist me on the chat which was very helpful.
Date published: 2023-04-04
Rated 5 out of 5 by from love this system, where HR failed they succeeded Loved this process. Thorough and awesome. I seriously recommend as i got more money than any other group combined!!!!
Date published: 2023-04-04
Rated 4 out of 5 by from TurboTax is great but not perfect! East to use and intuitive. Asks clear questions and probes for areas you might not think about. Only challenge I've had is that it does not check that you have entered your IP PIN. I filed and the return was rejected. Not a problem as I fixed it and refiled. I missed that last year and had my return rejected then as well (dumb I know as I forgot, again!). It was also not easy to work out how to enter it. Seems TurboTax could easily add a check that, if the field is blank, they prompt you to enter one if you have or confirm it is ok to leave blank when filing.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbotax is Awesome! Been using it for years! Takes the guesswork out of doing taxes.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4342
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX REVIEW LOVE TURBO TAX NOTHING ELSE TO SAY EXCEPT IT MAKES THIS UNBEARABLE TASK OF FILING TAXES, EASY
Date published: 2023-04-04
Rated 5 out of 5 by from Easy and Clear Explanations Loved how easy the turbotax format is to use. Simple steps with great explanations of terms. Great helpful tips and loved the "this is uncommon" tips.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is the best Efficient and easy year after year. They continue to make improvements and it's always so easy to file taxes with them
Date published: 2023-04-04
Rated 3 out of 5 by from Turbo Tax has gone downhill with professionalism Turbo Tax has become unprofessional - 2022 tax return now includes a "Race Mode" [sic]. Taxes are not a race to see how fast taxes can be completed - rushing causes errors! Turbo Tax has way too many company pages that mis-lead uses into providing information that is just not required / needed - i.e. drivers licenses, signing a document which no longer protects the tax info, "you will receive your refund faster if you.....". Stop scaring people into doing things that MAY protect them from identity theft - Turbo Tax has become a front store business instead of a fiduciary company. STOP STORING and asking for UNNECESSARY INFORMATION! This is the second year that we have been less satisfied with Turbo Tax. Please return to being a professional company instead of some now "social media" entity.
Date published: 2023-04-04
Rated 5 out of 5 by from Excellent! Simplifies the process and gets me a better return!
Date published: 2023-04-04
Rated 2 out of 5 by from Prices higher than last year 39$ processing fee Last year the price was higher than the year before when its advertised as free. But now this year not only did i have to be forced to do the DELUXE version now i have to pay not only 69 for fed and 59 for state to file?? Since when ? Then a 39 dollar just to process it. Its that why I'm forced to upgrade to a higher version. I know that 3 years ago it was not like this. Just might have lost me as a turbo tax recruiter and user
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is stress free I enjoy using turbo tax, since it is divided up so clearly into parts. I like that you can pause and return to it. I also like how it keeps information from last year. Plus, I used to two people to assist me on the chat which was very helpful.
Date published: 2023-04-04
Rated 5 out of 5 by from love this system, where HR failed they succeeded Loved this process. Thorough and awesome. I seriously recommend as i got more money than any other group combined!!!!
Date published: 2023-04-04
Rated 4 out of 5 by from TurboTax is great but not perfect! East to use and intuitive. Asks clear questions and probes for areas you might not think about. Only challenge I've had is that it does not check that you have entered your IP PIN. I filed and the return was rejected. Not a problem as I fixed it and refiled. I missed that last year and had my return rejected then as well (dumb I know as I forgot, again!). It was also not easy to work out how to enter it. Seems TurboTax could easily add a check that, if the field is blank, they prompt you to enter one if you have or confirm it is ok to leave blank when filing.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbotax is Awesome! Been using it for years! Takes the guesswork out of doing taxes.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4342