TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Turbotax gave me all the tools I needed Agents are very helpful. Followed up with me if all my questions had been aswered.
Date published: 2023-04-05
Rated 2 out of 5 by from Very Disappointed I was required to upgrade to the premium option because I made $40 in dividends. The upgrade cost more than what I made! When I called the support line about this there was nothing that could be done (not even a coupon code). We use TurboTax because it is the most cost effective way to do taxes but if I am going to have to pay this much, I will look into alternative options next year.
Date published: 2023-04-05
Rated 4 out of 5 by from itemized deduction issue. E-File limitation. Overall, I like TurboTax. However, the last several years there are certain medical expense fields that will not accept an entry. Therefore, I am forced to enter it wherever it will be accepted. It all ends up the same, but it is a tad frustrating. Not totally accurate reporting to the IRS for whatever they use the information for. In addition, with all of the backlog at the IRS I do not know why no one has lobbied the IRS to expand from five free e-file returns to say 10. I had to manually file my granddaughters first ever return. More work for the IRS.
Date published: 2023-04-05
Rated 5 out of 5 by from Excellent Straight forward every year. Changes are explained well.
Date published: 2023-04-05
Rated 5 out of 5 by from Fast and Easy Its great that I can compare the prior year filing information as I go through the steps. I like how easy it is to click on the question marks when I need clarification.
Date published: 2023-04-05
Rated 5 out of 5 by from Awesome Turbo tax was easy and straight forward. Love this product
Date published: 2023-04-05
Rated 5 out of 5 by from Great Site Been with turbo tax for sometime now, very user friendly!! Love it!
Date published: 2023-04-05
Rated 4 out of 5 by from Great way to do your taxes it was confusing at first but got the hang of it toward the end
Date published: 2023-04-05
Rated 5 out of 5 by from Extremely HelpfulI Very easy to use. Takes all the stress out of the process
Date published: 2023-04-05
Rated 5 out of 5 by from Easy Filed my taxes with ease and help from Turbo Tax. Very helpful when I had a question
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4275
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax gave me all the tools I needed Agents are very helpful. Followed up with me if all my questions had been aswered.
Date published: 2023-04-05
Rated 2 out of 5 by from Very Disappointed I was required to upgrade to the premium option because I made $40 in dividends. The upgrade cost more than what I made! When I called the support line about this there was nothing that could be done (not even a coupon code). We use TurboTax because it is the most cost effective way to do taxes but if I am going to have to pay this much, I will look into alternative options next year.
Date published: 2023-04-05
Rated 4 out of 5 by from itemized deduction issue. E-File limitation. Overall, I like TurboTax. However, the last several years there are certain medical expense fields that will not accept an entry. Therefore, I am forced to enter it wherever it will be accepted. It all ends up the same, but it is a tad frustrating. Not totally accurate reporting to the IRS for whatever they use the information for. In addition, with all of the backlog at the IRS I do not know why no one has lobbied the IRS to expand from five free e-file returns to say 10. I had to manually file my granddaughters first ever return. More work for the IRS.
Date published: 2023-04-05
Rated 5 out of 5 by from Excellent Straight forward every year. Changes are explained well.
Date published: 2023-04-05
Rated 5 out of 5 by from Fast and Easy Its great that I can compare the prior year filing information as I go through the steps. I like how easy it is to click on the question marks when I need clarification.
Date published: 2023-04-05
Rated 5 out of 5 by from Awesome Turbo tax was easy and straight forward. Love this product
Date published: 2023-04-05
Rated 5 out of 5 by from Great Site Been with turbo tax for sometime now, very user friendly!! Love it!
Date published: 2023-04-05
Rated 4 out of 5 by from Great way to do your taxes it was confusing at first but got the hang of it toward the end
Date published: 2023-04-05
Rated 5 out of 5 by from Extremely HelpfulI Very easy to use. Takes all the stress out of the process
Date published: 2023-04-05
Rated 5 out of 5 by from Easy Filed my taxes with ease and help from Turbo Tax. Very helpful when I had a question
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4275