TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Complete process for Trust As for individual returns, one can use step-through process or easily navigate to areas to work. Filing steps are clear and tutorial. Most steps and hints quite clear. Cost covers software developed for complex cases, so not the lowest cost tool, but perhaps the most complete and easy to use.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax Has always been very good Have used Turbo Tax for many years and never had a problem with getting every deduction and problems solved correctly.
Date published: 2021-03-06
Rated 5 out of 5 by from super easy peasey quick and easy, been using Turbotax for many years!
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax Is Awsome Messed up my reported AGI -My Bad. reported the wrong line
Date published: 2021-03-06
Rated 2 out of 5 by from Issues with Turbo Tax and it was not free I have used turbo tax before and had no issues with it previously however I switched to using Credit Karma and this year it was just showing that Turbo Tax was getting my back more on my return so I chose to file with Turbo tax. After completing my tax return it was Charging me for my tax return even though I chose the free option but even with the $110 for my return I was still getting a little more back from Turbo Tax so I filed and paid. After paying and submitting I was prompted by an email that my tax return could not be filed so I went back through to see what was going on and found that one of my W2s was missing so how from my files and one of my husbands W2s so how was under my name which I know was not entered that way as I am a home maker and have been for two years now. Well long story short because the info some how was missing once it was edited it dropped us below was Credit Karma had and I had to pay $110 to file through Turbo Tax so I am getting way less on my return. I am not happy and pretty disappointed this year with Turbo Tax's system.
Date published: 2021-03-06
Rated 5 out of 5 by from TurboTax is Easy Easy to use, easy to access. Can save and continue later.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is great! I've been using turbo tax for the last 3 years and enjoy it step by step method towards completion of your taxes. I especially like the tax specialist assistance available when needed.
Date published: 2021-03-06
Rated 5 out of 5 by from time Turbo Tax a time saver ! From My living room and ...Done!
Date published: 2021-03-06
Rated 5 out of 5 by from ITS GREAT IT EASY TO FOLLOW AND HELPFUL HINTS.. I WILL USE TURBO TAXFROM NOW OWN .
Date published: 2021-03-06
Rated 3 out of 5 by from It’s okay Thought this year a bit expensive - could use a local tax prep for cheaper and have same guarantee.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 4218
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Complete process for Trust As for individual returns, one can use step-through process or easily navigate to areas to work. Filing steps are clear and tutorial. Most steps and hints quite clear. Cost covers software developed for complex cases, so not the lowest cost tool, but perhaps the most complete and easy to use.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax Has always been very good Have used Turbo Tax for many years and never had a problem with getting every deduction and problems solved correctly.
Date published: 2021-03-06
Rated 5 out of 5 by from super easy peasey quick and easy, been using Turbotax for many years!
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax Is Awsome Messed up my reported AGI -My Bad. reported the wrong line
Date published: 2021-03-06
Rated 2 out of 5 by from Issues with Turbo Tax and it was not free I have used turbo tax before and had no issues with it previously however I switched to using Credit Karma and this year it was just showing that Turbo Tax was getting my back more on my return so I chose to file with Turbo tax. After completing my tax return it was Charging me for my tax return even though I chose the free option but even with the $110 for my return I was still getting a little more back from Turbo Tax so I filed and paid. After paying and submitting I was prompted by an email that my tax return could not be filed so I went back through to see what was going on and found that one of my W2s was missing so how from my files and one of my husbands W2s so how was under my name which I know was not entered that way as I am a home maker and have been for two years now. Well long story short because the info some how was missing once it was edited it dropped us below was Credit Karma had and I had to pay $110 to file through Turbo Tax so I am getting way less on my return. I am not happy and pretty disappointed this year with Turbo Tax's system.
Date published: 2021-03-06
Rated 5 out of 5 by from TurboTax is Easy Easy to use, easy to access. Can save and continue later.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is great! I've been using turbo tax for the last 3 years and enjoy it step by step method towards completion of your taxes. I especially like the tax specialist assistance available when needed.
Date published: 2021-03-06
Rated 5 out of 5 by from time Turbo Tax a time saver ! From My living room and ...Done!
Date published: 2021-03-06
Rated 5 out of 5 by from ITS GREAT IT EASY TO FOLLOW AND HELPFUL HINTS.. I WILL USE TURBO TAXFROM NOW OWN .
Date published: 2021-03-06
Rated 3 out of 5 by from It’s okay Thought this year a bit expensive - could use a local tax prep for cheaper and have same guarantee.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 4218