TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Excellent experince Everything went well. Very happy i used this product.
Date published: 2023-04-06
Rated 5 out of 5 by from It was easy and the staff was very helpful There were some things i needed help with and used the ask help option
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is very user friendly I have filed with Turbo Tax for over 15 years and it has never failed me.
Date published: 2023-04-06
Rated 5 out of 5 by from super helpful It was so helpful! This was the easiest/ cheapest way to do my taxes this year!
Date published: 2023-04-06
Rated 3 out of 5 by from Where’s the free option? TurboTax’s entire marketing scheme is that it’s free and I couldn’t find the free option. And yes, I’m talking about federal taxes.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is Awesome I needed to contact tax professionals twice this year. They were knowledgeable and helpful. Turbo Tax is good in guiding you to other sources of information if you don't have all the necessary documents (eg 1098 Form)
Date published: 2023-04-06
Rated 4 out of 5 by from Generally very good Overall good for the last several years. VERY confusing with respect to taxable amount of SS income between Federal and State returns. Tried 3 times to view documents on final pages, timed out waiting for document generation, finally skipped it and went to Continue, to proceed to actual efiling.
Date published: 2023-04-06
Rated 2 out of 5 by from Turbo Tax vs Tax Slayer I have used Turbo tax for more than 10 years, yet each year it doesn't get better. This year I am a tax consultant volunteer using Tax Slayer which I find easier and gives more details than Turbo tax. Given a choice, I choose Tax Slayer.
Date published: 2023-04-06
Rated 3 out of 5 by from TurboTax is great but costs too much money This is my 8th year with TurboTax and using it is super easy but the filing fees are too high.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is great Works better than I thought it would. Will use this online again.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4105
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent experince Everything went well. Very happy i used this product.
Date published: 2023-04-06
Rated 5 out of 5 by from It was easy and the staff was very helpful There were some things i needed help with and used the ask help option
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is very user friendly I have filed with Turbo Tax for over 15 years and it has never failed me.
Date published: 2023-04-06
Rated 5 out of 5 by from super helpful It was so helpful! This was the easiest/ cheapest way to do my taxes this year!
Date published: 2023-04-06
Rated 3 out of 5 by from Where’s the free option? TurboTax’s entire marketing scheme is that it’s free and I couldn’t find the free option. And yes, I’m talking about federal taxes.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is Awesome I needed to contact tax professionals twice this year. They were knowledgeable and helpful. Turbo Tax is good in guiding you to other sources of information if you don't have all the necessary documents (eg 1098 Form)
Date published: 2023-04-06
Rated 4 out of 5 by from Generally very good Overall good for the last several years. VERY confusing with respect to taxable amount of SS income between Federal and State returns. Tried 3 times to view documents on final pages, timed out waiting for document generation, finally skipped it and went to Continue, to proceed to actual efiling.
Date published: 2023-04-06
Rated 2 out of 5 by from Turbo Tax vs Tax Slayer I have used Turbo tax for more than 10 years, yet each year it doesn't get better. This year I am a tax consultant volunteer using Tax Slayer which I find easier and gives more details than Turbo tax. Given a choice, I choose Tax Slayer.
Date published: 2023-04-06
Rated 3 out of 5 by from TurboTax is great but costs too much money This is my 8th year with TurboTax and using it is super easy but the filing fees are too high.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is great Works better than I thought it would. Will use this online again.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4105