TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from VERY EASY TO USE VERY EASY TO USE FOR FIRST TIMERS , GREAT EXPERIENCE
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax did it again! Great help all the way. The live help was awesome!
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax Fast and Easy Filing with Turbo Tax was fast and easy. Their on-line chat/help is awesome.
Date published: 2023-04-08
Rated 4 out of 5 by from Annoying software at times The software new I had a TD Ameritrade account of which I wanted to direct deposit and I double checked to make sure it was correct. However, after printing and putting in 4 times on next screen the system did not validate the account it gave me a screen back.. So annoying as your efficient software is NOT so efficient..
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is Great! I used TurboTax Deluxe to file our 2022 taxes both federal and state. The process was simple, easy and informative. I highly recommend TurboTax. It was great!
Date published: 2023-04-08
Rated 5 out of 5 by from So Easy To Use I love using TurboTax as it's so easy to use. It transfers all my previous years information as it's still the same and tells me everything I need to do step by step, for free! It makes it way less stressful for me and I can do it all from the comfort of my own home.
Date published: 2023-04-08
Rated 3 out of 5 by from Enter 1099-B no go. Separate the "Delete" button. Entering info from Form 1099-B was difficult. Supposed to report on Form 8949, but no way to get to it. No directions. No form to simply enter info from 1099-B. The Capital Asset Sales form has dozens of boxes to enter with no directions on how to do so. All very confusing at the least. No way to understand it. Poorly organized. And on the general working forms page, the "Delete" button is right beside the "Close" button, so it is easy to accidentally click the "Delete" button instead of the "Close" button. Isolate the "Delete" button to avoid this.
Date published: 2023-04-08
Rated 4 out of 5 by from Good program, but still the same old problems I have used TurboTax for years. I find it easy to use, but it has a problem which has been present for years. The problem is with Form 1099-MISC for a union negotiated benefit, not self-employment income. Year after year it is necessary to dig through the knowledge base for a work-around to get this form to show in the correct line on the tax return.
Date published: 2023-04-08
Rated 5 out of 5 by from I live it!! The tax experts are not only experts, but they truly care that you get the most out of your return.
Date published: 2023-04-08
Rated 3 out of 5 by from why is the price never transparent upfront? I like the prompts that help me decided how to itemize my deductions as a small business owner/1099, BUT it is NEVER clear how much my taxes will cost until I've committed to the process. THEN one you are advised its $200+ for the "premium" that I never actually selected and $69+ for the state tax form....there are incredible fees. Its more than $300 to file a fairly uninvolved 1099 tax return. I think it only cost $100 the last time I had them done by a professional. I guess its time to go back to that.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3856
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from VERY EASY TO USE VERY EASY TO USE FOR FIRST TIMERS , GREAT EXPERIENCE
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax did it again! Great help all the way. The live help was awesome!
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax Fast and Easy Filing with Turbo Tax was fast and easy. Their on-line chat/help is awesome.
Date published: 2023-04-08
Rated 4 out of 5 by from Annoying software at times The software new I had a TD Ameritrade account of which I wanted to direct deposit and I double checked to make sure it was correct. However, after printing and putting in 4 times on next screen the system did not validate the account it gave me a screen back.. So annoying as your efficient software is NOT so efficient..
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is Great! I used TurboTax Deluxe to file our 2022 taxes both federal and state. The process was simple, easy and informative. I highly recommend TurboTax. It was great!
Date published: 2023-04-08
Rated 5 out of 5 by from So Easy To Use I love using TurboTax as it's so easy to use. It transfers all my previous years information as it's still the same and tells me everything I need to do step by step, for free! It makes it way less stressful for me and I can do it all from the comfort of my own home.
Date published: 2023-04-08
Rated 3 out of 5 by from Enter 1099-B no go. Separate the "Delete" button. Entering info from Form 1099-B was difficult. Supposed to report on Form 8949, but no way to get to it. No directions. No form to simply enter info from 1099-B. The Capital Asset Sales form has dozens of boxes to enter with no directions on how to do so. All very confusing at the least. No way to understand it. Poorly organized. And on the general working forms page, the "Delete" button is right beside the "Close" button, so it is easy to accidentally click the "Delete" button instead of the "Close" button. Isolate the "Delete" button to avoid this.
Date published: 2023-04-08
Rated 4 out of 5 by from Good program, but still the same old problems I have used TurboTax for years. I find it easy to use, but it has a problem which has been present for years. The problem is with Form 1099-MISC for a union negotiated benefit, not self-employment income. Year after year it is necessary to dig through the knowledge base for a work-around to get this form to show in the correct line on the tax return.
Date published: 2023-04-08
Rated 5 out of 5 by from I live it!! The tax experts are not only experts, but they truly care that you get the most out of your return.
Date published: 2023-04-08
Rated 3 out of 5 by from why is the price never transparent upfront? I like the prompts that help me decided how to itemize my deductions as a small business owner/1099, BUT it is NEVER clear how much my taxes will cost until I've committed to the process. THEN one you are advised its $200+ for the "premium" that I never actually selected and $69+ for the state tax form....there are incredible fees. Its more than $300 to file a fairly uninvolved 1099 tax return. I think it only cost $100 the last time I had them done by a professional. I guess its time to go back to that.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3856