TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Helpful! I was nervous about filing myself this year because I had my first child. I was going to have a tax professional do it but the cost was unreasonable and I have always done them myself. I decided to go with Turbo Tax and it was much easier than doing them all the previous years. Will definitely use again next year.
Date published: 2022-03-24
Rated 5 out of 5 by from Easy, efficient and quick Prices about the same despite inflation. Despite life changes, all aspects were quickly checked and applied. Few things in the world work as well as this website, at least for 9-5 with no complications. Highly recommend.
Date published: 2022-03-24
Rated 4 out of 5 by from Overall good product, but room for improvement Some of my deductions were not being included after I entered them. I had to contact customer support. The agent I spoke to had to contact their manager and between the two of them, it took them 20 minutes to determine that the deductions I was entering were not included in my total because of an IRS limit based on my rental income from that property. I'm glad they figured out the problem, but the software should detect this and notify the user when a deduction limit is reached to avoid confusion. There are a handful of other examples of confusing information that left me bewildered.
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo tax Very easy to file taxes with turbo tax. I would highly recommend
Date published: 2022-03-24
Rated 5 out of 5 by from Thank you TurboTax! Jim my Tax Expert was so helpful and kind. I appreciate the effort and time he took to do my taxes.
Date published: 2022-03-24
Rated 5 out of 5 by from very good Richard was helpful and answered all my questions he was also very patient with me
Date published: 2022-03-24
Rated 5 out of 5 by from TurboTax is easy to use Very easy to use and straightforward. The people were very nice and fast.
Date published: 2022-03-24
Rated 5 out of 5 by from Easy to follow and comprehensive TurboTAx is Easy to follow and comprehensive and quick to complete.
Date published: 2022-03-24
Rated 5 out of 5 by from Helpful Advice from Real Experts My tax situation is fairly complicated due to nuanced circumstances, but the expert provided through TurboTax Live was highly experienced and helpful in discussing the right path forward. I didn't think I'd be able to handle my own return this year, but he was able to help me through the tricky pieces very efficiently.
Date published: 2022-03-24
Rated 5 out of 5 by from Easy Taxes I like how easy TurboTax is to use! It made the process as about as simplified as it can be, and I had no problems getting everything in!
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 3856
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Helpful! I was nervous about filing myself this year because I had my first child. I was going to have a tax professional do it but the cost was unreasonable and I have always done them myself. I decided to go with Turbo Tax and it was much easier than doing them all the previous years. Will definitely use again next year.
Date published: 2022-03-24
Rated 5 out of 5 by from Easy, efficient and quick Prices about the same despite inflation. Despite life changes, all aspects were quickly checked and applied. Few things in the world work as well as this website, at least for 9-5 with no complications. Highly recommend.
Date published: 2022-03-24
Rated 4 out of 5 by from Overall good product, but room for improvement Some of my deductions were not being included after I entered them. I had to contact customer support. The agent I spoke to had to contact their manager and between the two of them, it took them 20 minutes to determine that the deductions I was entering were not included in my total because of an IRS limit based on my rental income from that property. I'm glad they figured out the problem, but the software should detect this and notify the user when a deduction limit is reached to avoid confusion. There are a handful of other examples of confusing information that left me bewildered.
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo tax Very easy to file taxes with turbo tax. I would highly recommend
Date published: 2022-03-24
Rated 5 out of 5 by from Thank you TurboTax! Jim my Tax Expert was so helpful and kind. I appreciate the effort and time he took to do my taxes.
Date published: 2022-03-24
Rated 5 out of 5 by from very good Richard was helpful and answered all my questions he was also very patient with me
Date published: 2022-03-24
Rated 5 out of 5 by from TurboTax is easy to use Very easy to use and straightforward. The people were very nice and fast.
Date published: 2022-03-24
Rated 5 out of 5 by from Easy to follow and comprehensive TurboTAx is Easy to follow and comprehensive and quick to complete.
Date published: 2022-03-24
Rated 5 out of 5 by from Helpful Advice from Real Experts My tax situation is fairly complicated due to nuanced circumstances, but the expert provided through TurboTax Live was highly experienced and helpful in discussing the right path forward. I didn't think I'd be able to handle my own return this year, but he was able to help me through the tricky pieces very efficiently.
Date published: 2022-03-24
Rated 5 out of 5 by from Easy Taxes I like how easy TurboTax is to use! It made the process as about as simplified as it can be, and I had no problems getting everything in!
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 3856