TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Saved my butt! I usually do my taxes myself, but this year I was getting some strange results. I switched to TurboTax Live full service premier and discovered I owed much less than I expected. What a relief!
Date published: 2022-03-24
Rated 4 out of 5 by from Constant upsell offers Easy to do if you have some form knowledge. Don’t like to have to pass upsell offers every few step. Said “no” once should be the end of it!
Date published: 2022-03-24
Rated 5 out of 5 by from awesome Had a great experience with turbo tax live representative Naisha.
Date published: 2022-03-24
Rated 4 out of 5 by from Needs simple way to remove unwanted state software TT has saved me many hours and dollars since 1996, the first year that I switched from doing taxes by hand with a calculator and forms. Only reason I took 1 star was that a simple fix that has been complained about by many TT users for years has not been done. When a state program is no longer needed it can't be removed. It reloads and updates year, after year, after year. I have 4 states that I don't need any more. But can't get rid of them. Help desk removed the data file but at next start up the state reloaded the shell and keeps updating the solftware.
Date published: 2022-03-24
Rated 5 out of 5 by from I love turbo Tax I feel secure with this system, Our family uses it very year.
Date published: 2022-03-24
Rated 5 out of 5 by from Amazing Very helpful to pass my tax return forms. I would recomend it to everyone
Date published: 2022-03-24
Rated 3 out of 5 by from Got it done I don't like how it took 4 different people to get my return done. I typically do my own taxes, but this was the first year of my business and I wanted help. I'm glad I didn't have to do it, but I felt like it was way more stressful until the last lady finally told me we were done. I honestly don't know if I will use this again.
Date published: 2022-03-24
Rated 5 out of 5 by from It's easy, fast and helpful. It's easy to use, explains the meanings of things required and interactions w/the help portion was nice.
Date published: 2022-03-24
Rated 5 out of 5 by from Super Easy The agents were very helpful and answered any questions that I had.
Date published: 2022-03-24
Rated 3 out of 5 by from Totally useful and easy The key is to have all needed info lined up and you will breeze through your tax calculations!
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 3538
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Saved my butt! I usually do my taxes myself, but this year I was getting some strange results. I switched to TurboTax Live full service premier and discovered I owed much less than I expected. What a relief!
Date published: 2022-03-24
Rated 4 out of 5 by from Constant upsell offers Easy to do if you have some form knowledge. Don’t like to have to pass upsell offers every few step. Said “no” once should be the end of it!
Date published: 2022-03-24
Rated 5 out of 5 by from awesome Had a great experience with turbo tax live representative Naisha.
Date published: 2022-03-24
Rated 4 out of 5 by from Needs simple way to remove unwanted state software TT has saved me many hours and dollars since 1996, the first year that I switched from doing taxes by hand with a calculator and forms. Only reason I took 1 star was that a simple fix that has been complained about by many TT users for years has not been done. When a state program is no longer needed it can't be removed. It reloads and updates year, after year, after year. I have 4 states that I don't need any more. But can't get rid of them. Help desk removed the data file but at next start up the state reloaded the shell and keeps updating the solftware.
Date published: 2022-03-24
Rated 5 out of 5 by from I love turbo Tax I feel secure with this system, Our family uses it very year.
Date published: 2022-03-24
Rated 5 out of 5 by from Amazing Very helpful to pass my tax return forms. I would recomend it to everyone
Date published: 2022-03-24
Rated 3 out of 5 by from Got it done I don't like how it took 4 different people to get my return done. I typically do my own taxes, but this was the first year of my business and I wanted help. I'm glad I didn't have to do it, but I felt like it was way more stressful until the last lady finally told me we were done. I honestly don't know if I will use this again.
Date published: 2022-03-24
Rated 5 out of 5 by from It's easy, fast and helpful. It's easy to use, explains the meanings of things required and interactions w/the help portion was nice.
Date published: 2022-03-24
Rated 5 out of 5 by from Super Easy The agents were very helpful and answered any questions that I had.
Date published: 2022-03-24
Rated 3 out of 5 by from Totally useful and easy The key is to have all needed info lined up and you will breeze through your tax calculations!
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 3538