TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTax Online
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Rated 3 out of 5 by
Keets12 from
Turbo Tax is alright
Turbo Tax was convenient to use. One major thing Turbo Tax could improve is providing a better breakdown of tax I owe in the review. For example, I want to know, in the total I owe, how much is for W2 income I earned and how much is for investment gains I had. Percentage for each category makes it easy to understand. My turbo tax expert Hudu answered all questions I had and he is great.
Date published: 2022-03-26
Rated 5 out of 5 by
Gumdrop22 from
Enjoy using TurboTax
Easy yo use with the step by step instructions!!!!
Date published: 2022-03-26
Rated 4 out of 5 by
Linda 847 from
Have Used Turbo Tax for Several Years
We were using a different tax package through our broker, but it was sold and dropped support for farms. TurboTax met our need. One year we had an unusual Schedule K Section 179 depreciation pass-through that the on-line version would not handle -- a helpful person at TurboTax gave us a copy of the desktop version, which worked. I've purchased the desktop version ever since. This year, I made a mistake in entering some data and thought that I would have to go to the on-line version, because the bad data was added into our income, but it was not listed where I could delete it. Finally, I deleted everything in that section, then re-entered the correct data -- thankfully, the bad data was finally gone. That was frustrating, but in the end, it did work. Our taxes are not simple -- if I didn't have confidence that I can get it done with Turbo Tax, even if it is occasionally a struggle, I would reluctantly have to find an outsider to do it at significantly more expense.
Date published: 2022-03-26
Rated 5 out of 5 by
Brian4545 from
TurboTax works
Easy to use and many resources to help you out of confusing or unclear situations. The ability to transfer info from one year to the next is a great plus. I did find a couple of places where I got an incorrect error message but the number that I wanted was accepted anyway.
Date published: 2022-03-26
Rated 5 out of 5 by
BBS 1 from
Great
Great Completed in 2 hours Will use next year and every year
Date published: 2022-03-26
Rated 5 out of 5 by
scottie 70 from
turbo tax is very simple
been using turbo tax for years and they couldnt make it any easier than they do
Date published: 2022-03-26
Rated 5 out of 5 by
Rbm284 from
So easy to use
Instructions were clear and easy to follow. I can't say it was fun but doing my taxes this is very easy.
Date published: 2022-03-26
Rated 5 out of 5 by
kreid90 from
Really great experience with TurboTax Full Service
It's easy to start and participate in. Clear and direct process.
Date published: 2022-03-26
Rated 5 out of 5 by
latergater from
Loved working with Shauna
Answered all my questions! Shauna was very helpful and got me a discount code so that it was completely free to file!
Date published: 2022-03-26
Rated 5 out of 5 by
Christopher8020 from
Catie was awesome!
Catie answered every question I had, was prompt, responsive, and incredibly knowledgable. Could not have asked for a better experience! In fact - she even went back and ensured that my previous return was filed correctly!
All TurboTax® Offerings Reviews - Page 3534
Date published: 2022-03-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
Keets12 from
Turbo Tax is alright
Turbo Tax was convenient to use. One major thing Turbo Tax could improve is providing a better breakdown of tax I owe in the review. For example, I want to know, in the total I owe, how much is for W2 income I earned and how much is for investment gains I had. Percentage for each category makes it easy to understand. My turbo tax expert Hudu answered all questions I had and he is great.
Date published: 2022-03-26
Rated 5 out of 5 by
Gumdrop22 from
Enjoy using TurboTax
Easy yo use with the step by step instructions!!!!
Date published: 2022-03-26
Rated 4 out of 5 by
Linda 847 from
Have Used Turbo Tax for Several Years
We were using a different tax package through our broker, but it was sold and dropped support for farms. TurboTax met our need. One year we had an unusual Schedule K Section 179 depreciation pass-through that the on-line version would not handle -- a helpful person at TurboTax gave us a copy of the desktop version, which worked. I've purchased the desktop version ever since. This year, I made a mistake in entering some data and thought that I would have to go to the on-line version, because the bad data was added into our income, but it was not listed where I could delete it. Finally, I deleted everything in that section, then re-entered the correct data -- thankfully, the bad data was finally gone. That was frustrating, but in the end, it did work. Our taxes are not simple -- if I didn't have confidence that I can get it done with Turbo Tax, even if it is occasionally a struggle, I would reluctantly have to find an outsider to do it at significantly more expense.
Date published: 2022-03-26
Rated 5 out of 5 by
Brian4545 from
TurboTax works
Easy to use and many resources to help you out of confusing or unclear situations. The ability to transfer info from one year to the next is a great plus. I did find a couple of places where I got an incorrect error message but the number that I wanted was accepted anyway.
Date published: 2022-03-26
Rated 5 out of 5 by
BBS 1 from
Great
Great Completed in 2 hours Will use next year and every year
Date published: 2022-03-26
Rated 5 out of 5 by
scottie 70 from
turbo tax is very simple
been using turbo tax for years and they couldnt make it any easier than they do
Date published: 2022-03-26
Rated 5 out of 5 by
Rbm284 from
So easy to use
Instructions were clear and easy to follow. I can't say it was fun but doing my taxes this is very easy.
Date published: 2022-03-26
Rated 5 out of 5 by
kreid90 from
Really great experience with TurboTax Full Service
It's easy to start and participate in. Clear and direct process.
Date published: 2022-03-26
Rated 5 out of 5 by
latergater from
Loved working with Shauna
Answered all my questions! Shauna was very helpful and got me a discount code so that it was completely free to file!
Date published: 2022-03-26
Rated 5 out of 5 by
Christopher8020 from
Catie was awesome!
Catie answered every question I had, was prompt, responsive, and incredibly knowledgable. Could not have asked for a better experience! In fact - she even went back and ensured that my previous return was filed correctly!
All TurboTax® Offerings Reviews - Page 3534
Date published: 2022-03-26