TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is Great I have been using TurboTax for many years, but the last 2 years, I have had some processing, functional and technical problems with TurboTax.
Date published: 2022-09-05
Rated 4 out of 5 by from TURBO TAX 2021 Most of the program is pretty straight forward and very intuitive. Trying to go back and find the place to insert additional information is a bit tricky. Overall, much better than the competition.
Date published: 2022-09-05
Rated 3 out of 5 by from TurboTax review good but had a few problems I have used Turbo Tax Business for years, but for the last couple of year, there have been some issues that I could not get resolved and neither could TurboTax Customer Service. I do not have any more rental properties and there seems to be no way to get rid of it wanting information for rental properties.
Date published: 2022-09-05
Rated 5 out of 5 by from Best tax software on the market I've been using turbo tax for years and I feel that it is the easiest and best tax software on the market. You may pay a bit more but the value does show.
Date published: 2022-09-05
Rated 1 out of 5 by from Skip if return is moderately complicated TurboTax expert directed me to purchase PC version because couldn't determine how to handle special situation in online version. Turned out, would have been possible to handle in online version but had already paid for PC version. Had to re-enter all information into PC version after I had already entered all data online as products are somehow not compatible. PC version unable to file my PA state return electronically because it can't handle PA RK-1 forms.
Date published: 2022-09-05
Rated 5 out of 5 by from Excellent Value Feels as though you are sitting besides an accountant getting your taxes done. Best of all as a working, grad school parent- you get your taxes done on your time!
Date published: 2022-09-05
Rated 3 out of 5 by from ok. Not as good as previous years lots of problems with this years Turbo Tax. Very un satisfied
Date published: 2022-09-05
Rated 5 out of 5 by from Great service Love this app great all-around experience will definitely be using again
Date published: 2022-09-05
Rated 5 out of 5 by from TurboTax is awesome Very helpful and understandable. Thank you so much
Date published: 2022-09-05
Rated 5 out of 5 by from knowledge is empower Have to file extensions every year and wait for late K-1 forms. And historically file amendment about 1/3 of years, most professional tax preparers use this as an excuse to price gouge.
Date published: 2022-09-05
All TurboTax® Offerings Reviews - Page 348
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Great I have been using TurboTax for many years, but the last 2 years, I have had some processing, functional and technical problems with TurboTax.
Date published: 2022-09-05
Rated 4 out of 5 by from TURBO TAX 2021 Most of the program is pretty straight forward and very intuitive. Trying to go back and find the place to insert additional information is a bit tricky. Overall, much better than the competition.
Date published: 2022-09-05
Rated 3 out of 5 by from TurboTax review good but had a few problems I have used Turbo Tax Business for years, but for the last couple of year, there have been some issues that I could not get resolved and neither could TurboTax Customer Service. I do not have any more rental properties and there seems to be no way to get rid of it wanting information for rental properties.
Date published: 2022-09-05
Rated 5 out of 5 by from Best tax software on the market I've been using turbo tax for years and I feel that it is the easiest and best tax software on the market. You may pay a bit more but the value does show.
Date published: 2022-09-05
Rated 1 out of 5 by from Skip if return is moderately complicated TurboTax expert directed me to purchase PC version because couldn't determine how to handle special situation in online version. Turned out, would have been possible to handle in online version but had already paid for PC version. Had to re-enter all information into PC version after I had already entered all data online as products are somehow not compatible. PC version unable to file my PA state return electronically because it can't handle PA RK-1 forms.
Date published: 2022-09-05
Rated 5 out of 5 by from Excellent Value Feels as though you are sitting besides an accountant getting your taxes done. Best of all as a working, grad school parent- you get your taxes done on your time!
Date published: 2022-09-05
Rated 3 out of 5 by from ok. Not as good as previous years lots of problems with this years Turbo Tax. Very un satisfied
Date published: 2022-09-05
Rated 5 out of 5 by from Great service Love this app great all-around experience will definitely be using again
Date published: 2022-09-05
Rated 5 out of 5 by from TurboTax is awesome Very helpful and understandable. Thank you so much
Date published: 2022-09-05
Rated 5 out of 5 by from knowledge is empower Have to file extensions every year and wait for late K-1 forms. And historically file amendment about 1/3 of years, most professional tax preparers use this as an excuse to price gouge.
Date published: 2022-09-05
All TurboTax® Offerings Reviews - Page 348