TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax allows me to manage doing my taxes. The software works great. However: 1. Lots of micro-transactions, even with the Home&Business Deluxe version. $235.00 of micro-transactions just this year alone. 2. My mother got hustled by a firm that masqueraded as TurboTax Intuit customer support. She likely miss-typed the address for the download, even though she bought at Costco same day and location as me. There are lots of hustlers attempting to con and commit phishing scams by securing domains similar to Intuit TurboTax and this lack of clarity in the documentation can confuse aging customers. They need to make a very easy process and avoid long URL's that people have to type in so they can start to push back. My mom has had to change her banking and passwords and so many systems because she believed she was talking to a genuine TurboTax service. She just typed a bit wrong and now has to suffer. The problem with being the defacto product is that TurboTax needs to address that they are the biggest audience for scammers to abuse and masquerade.
Date published: 2023-04-12
Rated 2 out of 5 by from Import Turbo tax will not import my data from quickbooks!
Date published: 2023-04-12
Rated 4 out of 5 by from Great Resource ands Tool I have used TurboTax for many years and found it to be straight forward to use. It provides clear explanations and directions. In addition, it double checks the data for accuracy.
Date published: 2023-04-12
Rated 5 out of 5 by from Awesome No issues. Easy to use and friendly to work with on the computer
Date published: 2023-04-12
Rated 5 out of 5 by from Easy to use and trusted. Turbo Tax is easy to use from the comfort of my own home. I trust your handling of my private information because of my long relationship with your company. I would and have recommended you services to others.
Date published: 2023-04-12
Rated 3 out of 5 by from TurboTax I feel the software is confusing to use. It could be streamlined to make filing fast quick and easy. I am flipping through my paperwork like crazy and there are times I am sent back to pages I don’t need to fill out.
Date published: 2023-04-12
Rated 5 out of 5 by from Great Service and dependability I wasn't sure how to file my taxes, but TurboTax made it easy for me. Simply follow all instructions and you are done! I recommend this program to all those who want to learn and be informed!
Date published: 2023-04-12
Rated 5 out of 5 by from Saves time and money DYI If your taxes are not too complicated, I cant think of another more time saving and affordable option than Turbotax program software. A CPA quoted me $695 to complete our relative simple returns! I purchase the Home & Business program for Costco for $75 which let me add on the state for $15, the $10 Credit was included for product add ons with the program purchase. So I completed and file my taxes for $90!!!! You can accomplish this in record time if you have all of your documents and receipts organized before you start plugging it all into the very clear step by step instructions. And if you have questions, TurboTax professionals will take your call and answer questions and assist with guidance as needed. I had to call twice and had the best help, Paris in FLA was so helpful! I will purchase again next year!
Date published: 2023-04-12
Rated 2 out of 5 by from Constant upselling Tired of constant upselling-basic package is never available with any investment information
Date published: 2023-04-12
Rated 5 out of 5 by from turbotax is great easy to use and very helpful system. made it very easy to plug in the information
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3468
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax allows me to manage doing my taxes. The software works great. However: 1. Lots of micro-transactions, even with the Home&Business Deluxe version. $235.00 of micro-transactions just this year alone. 2. My mother got hustled by a firm that masqueraded as TurboTax Intuit customer support. She likely miss-typed the address for the download, even though she bought at Costco same day and location as me. There are lots of hustlers attempting to con and commit phishing scams by securing domains similar to Intuit TurboTax and this lack of clarity in the documentation can confuse aging customers. They need to make a very easy process and avoid long URL's that people have to type in so they can start to push back. My mom has had to change her banking and passwords and so many systems because she believed she was talking to a genuine TurboTax service. She just typed a bit wrong and now has to suffer. The problem with being the defacto product is that TurboTax needs to address that they are the biggest audience for scammers to abuse and masquerade.
Date published: 2023-04-12
Rated 2 out of 5 by from Import Turbo tax will not import my data from quickbooks!
Date published: 2023-04-12
Rated 4 out of 5 by from Great Resource ands Tool I have used TurboTax for many years and found it to be straight forward to use. It provides clear explanations and directions. In addition, it double checks the data for accuracy.
Date published: 2023-04-12
Rated 5 out of 5 by from Awesome No issues. Easy to use and friendly to work with on the computer
Date published: 2023-04-12
Rated 5 out of 5 by from Easy to use and trusted. Turbo Tax is easy to use from the comfort of my own home. I trust your handling of my private information because of my long relationship with your company. I would and have recommended you services to others.
Date published: 2023-04-12
Rated 3 out of 5 by from TurboTax I feel the software is confusing to use. It could be streamlined to make filing fast quick and easy. I am flipping through my paperwork like crazy and there are times I am sent back to pages I don’t need to fill out.
Date published: 2023-04-12
Rated 5 out of 5 by from Great Service and dependability I wasn't sure how to file my taxes, but TurboTax made it easy for me. Simply follow all instructions and you are done! I recommend this program to all those who want to learn and be informed!
Date published: 2023-04-12
Rated 5 out of 5 by from Saves time and money DYI If your taxes are not too complicated, I cant think of another more time saving and affordable option than Turbotax program software. A CPA quoted me $695 to complete our relative simple returns! I purchase the Home & Business program for Costco for $75 which let me add on the state for $15, the $10 Credit was included for product add ons with the program purchase. So I completed and file my taxes for $90!!!! You can accomplish this in record time if you have all of your documents and receipts organized before you start plugging it all into the very clear step by step instructions. And if you have questions, TurboTax professionals will take your call and answer questions and assist with guidance as needed. I had to call twice and had the best help, Paris in FLA was so helpful! I will purchase again next year!
Date published: 2023-04-12
Rated 2 out of 5 by from Constant upselling Tired of constant upselling-basic package is never available with any investment information
Date published: 2023-04-12
Rated 5 out of 5 by from turbotax is great easy to use and very helpful system. made it very easy to plug in the information
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3468