TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from easy to use easy to use, sometimes a little confusing responding to questions. Help is not always the best for State tax questions
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Experts Thank You! I have been a nerve reck... thanks to patience experts I made it through and feel confident to "mail" my tax filing.
Date published: 2022-03-27
Rated 5 out of 5 by from Great live support Eunice was amazing. Able to help so quickly! Thanks again.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is Awsome I use the interview feature. That way I do not skip anything. Also, the comparison to last year reminds me, if I have to look into something that I did last year. Consistency and simplicity is key with tax authorities. The electronic filing feature is great too.
Date published: 2022-03-27
Rated 3 out of 5 by from TurboTax has some problems that should not happen First time using TurboTax on a MacBook and ended up at point of filing telling me I had not updated the software when the only update offered was back at the initial loading of the software. On other hand getting to an associate at TurboTax was difficult at best but proved to be effective and just requiring the total reinstall of the software to get all the updates in place, Not however, what might be considered an obvious solution.
Date published: 2022-03-27
Rated 5 out of 5 by from Could not have been better. This was the first time I have used an online service. I was very happy with my agent. She guided me perfectly. In just a few minutes we were done!!
Date published: 2022-03-27
Rated 5 out of 5 by from First time use of Turbo Tax Business Used Turbo tax Business for the first time. Very easy to use.
Date published: 2022-03-27
Rated 5 out of 5 by from Used Turbo Tax For Years Turbo Tax is very easy to use. I have used the product for many years.
Date published: 2022-03-27
Rated 5 out of 5 by from Simple Easy Tax Filing Pleasant easy experience. Preparer was kind and asked questions for clarification.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax great This was my first time doing my tax return with Turbo tax ! It went well !
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3424
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy to use easy to use, sometimes a little confusing responding to questions. Help is not always the best for State tax questions
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Experts Thank You! I have been a nerve reck... thanks to patience experts I made it through and feel confident to "mail" my tax filing.
Date published: 2022-03-27
Rated 5 out of 5 by from Great live support Eunice was amazing. Able to help so quickly! Thanks again.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is Awsome I use the interview feature. That way I do not skip anything. Also, the comparison to last year reminds me, if I have to look into something that I did last year. Consistency and simplicity is key with tax authorities. The electronic filing feature is great too.
Date published: 2022-03-27
Rated 3 out of 5 by from TurboTax has some problems that should not happen First time using TurboTax on a MacBook and ended up at point of filing telling me I had not updated the software when the only update offered was back at the initial loading of the software. On other hand getting to an associate at TurboTax was difficult at best but proved to be effective and just requiring the total reinstall of the software to get all the updates in place, Not however, what might be considered an obvious solution.
Date published: 2022-03-27
Rated 5 out of 5 by from Could not have been better. This was the first time I have used an online service. I was very happy with my agent. She guided me perfectly. In just a few minutes we were done!!
Date published: 2022-03-27
Rated 5 out of 5 by from First time use of Turbo Tax Business Used Turbo tax Business for the first time. Very easy to use.
Date published: 2022-03-27
Rated 5 out of 5 by from Used Turbo Tax For Years Turbo Tax is very easy to use. I have used the product for many years.
Date published: 2022-03-27
Rated 5 out of 5 by from Simple Easy Tax Filing Pleasant easy experience. Preparer was kind and asked questions for clarification.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax great This was my first time doing my tax return with Turbo tax ! It went well !
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3424