TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Super easy to use and I avoid going to a bank to have my taxes filed in person. Customer service is there should I need assistance and I have found turbotax to be quick, efficient, and accurate.
Date published: 2022-03-30
Rated 4 out of 5 by from Very Good Fairly easy to use, although I did have trouble in one or two spots figuring out what to put down
Date published: 2022-03-30
Rated 3 out of 5 by from Turbo Tax forces me to pay for Premium services I could not remove the $45. Charge for last year and also this year. I do not need the services. Hope they will credit it for both years. I have been using the Turbo Tax for past 15 years and I love it.
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax is Awesome I've used turbo tax for more than twenty years, and I will not use anyone else. Now that I am a "senior" I depend on them to lead me down the right path to file. I know I don't have to file, but I feel better doing the form and putting it in the mail. Thanks for being there for me TurboTax
Date published: 2022-03-30
Rated 5 out of 5 by from Great job every year Every year I use this service and I've yet to be disappointed. Great services. Great App. Always helpful. Thank you
Date published: 2022-03-30
Rated 5 out of 5 by from Thank You Melanie! Melanie was super helpful and stayed engaged with me during our nearly 2 hour phone call. First time user.
Date published: 2022-03-30
Rated 5 out of 5 by from Best way to go ! Fast and simple. This was my first time and I’m glad I did it with TurboTax
Date published: 2022-03-30
Rated 3 out of 5 by from TurboTAX has ERROR in Michigan Wage allocation Still haven't resolved - In Michigan allocation worksheet Line 1 - Wages (not military) I had 100% wages from one Michigan source entered for Michigan. TurboTX shows it as error and refers to Military must cannot be less than Mi Sch Line 14 (which is Social Security or Military pay) . It wont accept a # equal to the amount W-2 wages which are less than my SSA in that line 14 of Mi SCH 1. It also will not continue to file state forms - with that 'Turbo's perceived error'. And I paid for both KS and Mich $25 each. I could file (and did) the Federal filing. How do I get this fixed??
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is Great Found it very easy to use. Reduced stress. Hate doing taxes.
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax Saved the Day! Taxes are always confusing and as I inputed my information I realized I had made a few mistakes based on how much I owed. Richard was my personal tax person that connected with me and was amazing! Richard made the confusion of taxes seem very simple to me and helped me fix the problems quickly. Richard deserves all of the BANANA SPLITS in the world for helping me!
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 3031
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Super easy to use and I avoid going to a bank to have my taxes filed in person. Customer service is there should I need assistance and I have found turbotax to be quick, efficient, and accurate.
Date published: 2022-03-30
Rated 4 out of 5 by from Very Good Fairly easy to use, although I did have trouble in one or two spots figuring out what to put down
Date published: 2022-03-30
Rated 3 out of 5 by from Turbo Tax forces me to pay for Premium services I could not remove the $45. Charge for last year and also this year. I do not need the services. Hope they will credit it for both years. I have been using the Turbo Tax for past 15 years and I love it.
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax is Awesome I've used turbo tax for more than twenty years, and I will not use anyone else. Now that I am a "senior" I depend on them to lead me down the right path to file. I know I don't have to file, but I feel better doing the form and putting it in the mail. Thanks for being there for me TurboTax
Date published: 2022-03-30
Rated 5 out of 5 by from Great job every year Every year I use this service and I've yet to be disappointed. Great services. Great App. Always helpful. Thank you
Date published: 2022-03-30
Rated 5 out of 5 by from Thank You Melanie! Melanie was super helpful and stayed engaged with me during our nearly 2 hour phone call. First time user.
Date published: 2022-03-30
Rated 5 out of 5 by from Best way to go ! Fast and simple. This was my first time and I’m glad I did it with TurboTax
Date published: 2022-03-30
Rated 3 out of 5 by from TurboTAX has ERROR in Michigan Wage allocation Still haven't resolved - In Michigan allocation worksheet Line 1 - Wages (not military) I had 100% wages from one Michigan source entered for Michigan. TurboTX shows it as error and refers to Military must cannot be less than Mi Sch Line 14 (which is Social Security or Military pay) . It wont accept a # equal to the amount W-2 wages which are less than my SSA in that line 14 of Mi SCH 1. It also will not continue to file state forms - with that 'Turbo's perceived error'. And I paid for both KS and Mich $25 each. I could file (and did) the Federal filing. How do I get this fixed??
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is Great Found it very easy to use. Reduced stress. Hate doing taxes.
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax Saved the Day! Taxes are always confusing and as I inputed my information I realized I had made a few mistakes based on how much I owed. Richard was my personal tax person that connected with me and was amazing! Richard made the confusion of taxes seem very simple to me and helped me fix the problems quickly. Richard deserves all of the BANANA SPLITS in the world for helping me!
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 3031