TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Easy Got it done. Fairly easy. Will use it again next year.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax makes filing taxes fun I enjoy reviewing my entire financial year, adding my totals, preparing my Schedule C and A, and then entering the information into Turbo Tax. Now that I have a child in college, my return is even more complicated, but Turbo Tax makes it easy with all the prompts.
Date published: 2022-04-02
Rated 4 out of 5 by from Easy to follow for all but one form. I liked how it copied last years information to this years. You need to improve the 1098 form on how to include interest payed on an RV. The instructions are confusing.
Date published: 2022-04-02
Rated 5 out of 5 by from Satisfied with the service and expertise. Expert tax accountants made it easy to file for Self-employed and small business owner like myself.
Date published: 2022-04-02
Rated 5 out of 5 by from Speedy and accurate service I love that he was very courteous and efficient in preparing my tax forms. 10/10 I would recommended?
Date published: 2022-04-02
Rated 5 out of 5 by from Long Time on TurboTax Deluxe Always a pretty good experience. A few small points: 1. The screen that verifies Economic Impact Payments references an IRS link to verify the amount - this feature is no longer available from IRS. 2. Probably NOT a TurboTax/Intuit problem but to see State (CA) and sometimes Federal updates to the program as late as March 30 might make earlier filers nervous about their return. Having a feature that would re-verify a previously submitted (mail or eFile) return AFTER updates were applied might be helpful. Had a similar situation on 2020 return when Unemployment Payment tax status was changed. In general, TurboTax is a lot simpler than reading IRS pubs and calculating forms by hand! Thanks!
Date published: 2022-04-02
Rated 4 out of 5 by from Pretty good, far from perfect Mostly does a good job, but it falls down in a few places. 1. Didn't import all the 1099s from each institution at once. For each kind, I had to try to import from each institution. Did have any capital gains from one institution? It says there isn't a form. I ended up having to go check and make sure it wasn't failing to get it. 2. I sold some PUTS on ATT&T that expired. TurboTax botched it and I spend 20 minutes trying to fix it. Hope I did it right. 3. I received a 1095-A, but didn't get any government assistance. Why does it take so long to enter all this information when I'm not going to get any tax changes from it? 4.Sometimes I would hit the delete button on a type of income or business expense from last year. It wouldn't delete it. 5. The OR state form stuff was very confusing. I just guessed on some things. If it was wrong, I guess Oregon will let me know.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax made our tax experience very easy. We used the Full Service Premier for the first time. We are in the process of remodeling our home and did not have to time to work on it ourselves. We uploaded all the info, and Suzanne Cox prepared the return for us. She did an excellent job. Definitely a "10"
Date published: 2022-04-02
Rated 5 out of 5 by from AMAZINGLY EASY TO DO I'm not an expert in tax preparation by any means but Turbo Tax made me feel like a pro!
Date published: 2022-04-02
Rated 5 out of 5 by from Great resources to answer detailed questions I always appreciate the help features in answering questions along the way.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 2899
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Got it done. Fairly easy. Will use it again next year.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax makes filing taxes fun I enjoy reviewing my entire financial year, adding my totals, preparing my Schedule C and A, and then entering the information into Turbo Tax. Now that I have a child in college, my return is even more complicated, but Turbo Tax makes it easy with all the prompts.
Date published: 2022-04-02
Rated 4 out of 5 by from Easy to follow for all but one form. I liked how it copied last years information to this years. You need to improve the 1098 form on how to include interest payed on an RV. The instructions are confusing.
Date published: 2022-04-02
Rated 5 out of 5 by from Satisfied with the service and expertise. Expert tax accountants made it easy to file for Self-employed and small business owner like myself.
Date published: 2022-04-02
Rated 5 out of 5 by from Speedy and accurate service I love that he was very courteous and efficient in preparing my tax forms. 10/10 I would recommended?
Date published: 2022-04-02
Rated 5 out of 5 by from Long Time on TurboTax Deluxe Always a pretty good experience. A few small points: 1. The screen that verifies Economic Impact Payments references an IRS link to verify the amount - this feature is no longer available from IRS. 2. Probably NOT a TurboTax/Intuit problem but to see State (CA) and sometimes Federal updates to the program as late as March 30 might make earlier filers nervous about their return. Having a feature that would re-verify a previously submitted (mail or eFile) return AFTER updates were applied might be helpful. Had a similar situation on 2020 return when Unemployment Payment tax status was changed. In general, TurboTax is a lot simpler than reading IRS pubs and calculating forms by hand! Thanks!
Date published: 2022-04-02
Rated 4 out of 5 by from Pretty good, far from perfect Mostly does a good job, but it falls down in a few places. 1. Didn't import all the 1099s from each institution at once. For each kind, I had to try to import from each institution. Did have any capital gains from one institution? It says there isn't a form. I ended up having to go check and make sure it wasn't failing to get it. 2. I sold some PUTS on ATT&T that expired. TurboTax botched it and I spend 20 minutes trying to fix it. Hope I did it right. 3. I received a 1095-A, but didn't get any government assistance. Why does it take so long to enter all this information when I'm not going to get any tax changes from it? 4.Sometimes I would hit the delete button on a type of income or business expense from last year. It wouldn't delete it. 5. The OR state form stuff was very confusing. I just guessed on some things. If it was wrong, I guess Oregon will let me know.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax made our tax experience very easy. We used the Full Service Premier for the first time. We are in the process of remodeling our home and did not have to time to work on it ourselves. We uploaded all the info, and Suzanne Cox prepared the return for us. She did an excellent job. Definitely a "10"
Date published: 2022-04-02
Rated 5 out of 5 by from AMAZINGLY EASY TO DO I'm not an expert in tax preparation by any means but Turbo Tax made me feel like a pro!
Date published: 2022-04-02
Rated 5 out of 5 by from Great resources to answer detailed questions I always appreciate the help features in answering questions along the way.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 2899