TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Easy! Very easy to use and user-friendly. Will definitely use again.
Date published: 2023-04-14
Rated 1 out of 5 by from issues I have used turbo tax for years. this year you have no rercord of my previous returns? i have input everything. instead of just load from previous year. then you ask for agi so i can file but dont tell me where to find it. thanks this my be my last year.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax did an incredible job! I was having a hard time with our returns and Crystal was just the best!
Date published: 2023-04-14
Rated 2 out of 5 by from Be careful of unnecessary upsells When completing the forms I needed to upgrade to Premier since we had some stock transactions. I ran into an issue with the drop down menu on a page and the representative's solution was to upsell me to the next level "Premium". After spending nearly 2 hours it was determined that there was no difference in the drop down choices from Premier to Premium yet there was no mention of changing my cost back to what it should have been and the only solution offered to me was to delete my return completely and start over! A massive waste of time and lack of empathy for the inconvenience the ill-informed advice created!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is Great We have been using Turbo Tax for years and like it very much
Date published: 2023-04-14
Rated 5 out of 5 by from Thank You Quick and simple. Hopefully everything wen't as it should have. First year doing taxes myself and this was helpful.
Date published: 2023-04-14
Rated 3 out of 5 by from Turbo Tax is getting hard not more helpful Over the years it has gotten more and more expensive, and less help full. Sadly in years past doing my tax's with you was a breeze. Things change.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax was amazing Some things were a little confusing, but the help feature was awesome. I like the fact that Turbo Tax includes links in the help feature to take you right where you need to go.
Date published: 2023-04-14
Rated 5 out of 5 by from easy peezy I run a multi state business and a large personal income with a home office. This software makes it easy.
Date published: 2023-04-14
Rated 5 out of 5 by from THIS YEAR'S TURBO TAX WAS GREAT. MUCH IMPROVED I USED THE ONLINE HELP FOR INFO. IT SEEMS THE ANSWERS TO THE MOST COMMOM QUESTIONS WERE RESEARCHED AND PROVIDED STRAIGHT FORWARD STRAIGHT FORWARD RESPONSES.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2844
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Easy! Very easy to use and user-friendly. Will definitely use again.
Date published: 2023-04-14
Rated 1 out of 5 by from issues I have used turbo tax for years. this year you have no rercord of my previous returns? i have input everything. instead of just load from previous year. then you ask for agi so i can file but dont tell me where to find it. thanks this my be my last year.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax did an incredible job! I was having a hard time with our returns and Crystal was just the best!
Date published: 2023-04-14
Rated 2 out of 5 by from Be careful of unnecessary upsells When completing the forms I needed to upgrade to Premier since we had some stock transactions. I ran into an issue with the drop down menu on a page and the representative's solution was to upsell me to the next level "Premium". After spending nearly 2 hours it was determined that there was no difference in the drop down choices from Premier to Premium yet there was no mention of changing my cost back to what it should have been and the only solution offered to me was to delete my return completely and start over! A massive waste of time and lack of empathy for the inconvenience the ill-informed advice created!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is Great We have been using Turbo Tax for years and like it very much
Date published: 2023-04-14
Rated 5 out of 5 by from Thank You Quick and simple. Hopefully everything wen't as it should have. First year doing taxes myself and this was helpful.
Date published: 2023-04-14
Rated 3 out of 5 by from Turbo Tax is getting hard not more helpful Over the years it has gotten more and more expensive, and less help full. Sadly in years past doing my tax's with you was a breeze. Things change.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax was amazing Some things were a little confusing, but the help feature was awesome. I like the fact that Turbo Tax includes links in the help feature to take you right where you need to go.
Date published: 2023-04-14
Rated 5 out of 5 by from easy peezy I run a multi state business and a large personal income with a home office. This software makes it easy.
Date published: 2023-04-14
Rated 5 out of 5 by from THIS YEAR'S TURBO TAX WAS GREAT. MUCH IMPROVED I USED THE ONLINE HELP FOR INFO. IT SEEMS THE ANSWERS TO THE MOST COMMOM QUESTIONS WERE RESEARCHED AND PROVIDED STRAIGHT FORWARD STRAIGHT FORWARD RESPONSES.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2844