TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281575 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from windows 7 versus windows 10 not being able to down load CD to windows 7 created a nightmare !!! I was unable to do tax on TurboTax online because I could not upload the year 2019's Turbo Tax's file (after hours of trying every possible path ) finally gave up and was forced to purchase windows 10.( which I had rejected years ago) . I do not appreciate your shrilling for windows, and I would remind you that my internet security is my concern, not a reason for you to push a product on your customers.
Date published: 2021-04-21
Rated 5 out of 5 by from Turbotax was great! Turbotax walked me through every step of the way. Was easy to follow.
Date published: 2021-04-21
Rated 5 out of 5 by from Easiest and Most Helpful Went ahead and paid for both the state and federal and got the best expert to help me! Richard explained the forms in a way that was easy to understand. It was really pleasant working with a real person and not a robot. Had a good time and I feel confident that I’m getting the most of my tax return.
Date published: 2021-04-21
Rated 5 out of 5 by from Turbo Tax is easy and Great Very Friendly and Knowledgeable people Easy to work with and 6the program asks questions that I did not think of
Date published: 2021-04-21
Rated 5 out of 5 by from first time user - will definitely use again I am very impressed. It is very easy to use. It saved me money!
Date published: 2021-04-21
Rated 5 out of 5 by from turbo tax is easy to use, convenient, and awesome! nothing bad to say! My experience was all to the good!!
Date published: 2021-04-21
Rated 5 out of 5 by from Easy to use Great program, with easy to use intuitive interface
Date published: 2021-04-21
Rated 5 out of 5 by from good customer service i contacted a customer service rep i was connected to Shawna she was great walked me thru and helped me with my concerns. Great customer service..
Date published: 2021-04-21
Rated 4 out of 5 by from It's okay, but it could be better. I had trouble uploading last year's return into this year's program. It took me over an hour working with the helpful agent to figure out what the problem was. Make that process easier.
Date published: 2021-04-21
Rated 4 out of 5 by from turbo tax has some rough spots. I had the pleasure of dealing with Caitlin. She was so patient and walked me through the entire process. She should be commended for being a great representative.
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 2769
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from windows 7 versus windows 10 not being able to down load CD to windows 7 created a nightmare !!! I was unable to do tax on TurboTax online because I could not upload the year 2019's Turbo Tax's file (after hours of trying every possible path ) finally gave up and was forced to purchase windows 10.( which I had rejected years ago) . I do not appreciate your shrilling for windows, and I would remind you that my internet security is my concern, not a reason for you to push a product on your customers.
Date published: 2021-04-21
Rated 5 out of 5 by from Turbotax was great! Turbotax walked me through every step of the way. Was easy to follow.
Date published: 2021-04-21
Rated 5 out of 5 by from Easiest and Most Helpful Went ahead and paid for both the state and federal and got the best expert to help me! Richard explained the forms in a way that was easy to understand. It was really pleasant working with a real person and not a robot. Had a good time and I feel confident that I’m getting the most of my tax return.
Date published: 2021-04-21
Rated 5 out of 5 by from Turbo Tax is easy and Great Very Friendly and Knowledgeable people Easy to work with and 6the program asks questions that I did not think of
Date published: 2021-04-21
Rated 5 out of 5 by from first time user - will definitely use again I am very impressed. It is very easy to use. It saved me money!
Date published: 2021-04-21
Rated 5 out of 5 by from turbo tax is easy to use, convenient, and awesome! nothing bad to say! My experience was all to the good!!
Date published: 2021-04-21
Rated 5 out of 5 by from Easy to use Great program, with easy to use intuitive interface
Date published: 2021-04-21
Rated 5 out of 5 by from good customer service i contacted a customer service rep i was connected to Shawna she was great walked me thru and helped me with my concerns. Great customer service..
Date published: 2021-04-21
Rated 4 out of 5 by from It's okay, but it could be better. I had trouble uploading last year's return into this year's program. It took me over an hour working with the helpful agent to figure out what the problem was. Make that process easier.
Date published: 2021-04-21
Rated 4 out of 5 by from turbo tax has some rough spots. I had the pleasure of dealing with Caitlin. She was so patient and walked me through the entire process. She should be commended for being a great representative.
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 2769