TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from What in the world happened to Turbo Tax this year? I have used Turbo Tax for years, but this is the worst year yet. I purchased Turbo Tax Deluxe but I couldn't get it to save or print my returns in the normal fashion. An error box kept coming up. This program didn't recognize my file and therefore wouldn't place it in the Turbo Tax Deluxe files from prior years on my flash drive. I even got error boxes when it was trying to update when the program first starts! The version number was completely different from any prior years and it came up as "INDIVIDUAL" INSTEAD OF "TURBO TAX DELUXE". I had a heck of a time preparing my returns this year and finding a way to save them. I even exchanged the first Turbo Tax I bought because I thought it was defective. I may rethink buying the program next year.
Date published: 2022-04-03
Rated 5 out of 5 by from Great program The process was easy and they walked us through every part
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is Awesome Lori is so great!!!! They did a great job. Hope they can be the same next year.
Date published: 2022-04-03
Rated 5 out of 5 by from Thanks Appreciate the help you have to offer. You do a great job of offering your services.
Date published: 2022-04-03
Rated 5 out of 5 by from The best piece of software I have ever used I've used TurboTax ever since I started filing on my own. It is always a great experience. They have an intuitive UI that answers all my questions and easily guides me through the process. I'm always confident while filing and definitely recommend it to anyone!
Date published: 2022-04-03
Rated 5 out of 5 by from Great Easy to use. Very happy with results Will use again next year.
Date published: 2022-04-03
Rated 4 out of 5 by from Good product except for Schedule C inventory error Schedule C has a problem that has continued for multiple years. I check the box that says we buy and sell products and don't have an inventory but every time I go back to the screen, it has been changed back to the default - I have inventory.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is awesome... I been using Turbo Tax for 7 years now and I love it.....
Date published: 2022-04-03
Rated 5 out of 5 by from I'm very happy with Turbotax this year I used the product installed on my PC and the experience was much smoother this year than last year. Installation was smooth and everything worked as it should. I double-checked the calculations and everything was accurate.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbotax is great! Turbo tax is very easy to use and incredibly user friendly. The program walks you through everything. The best part is for the investments, they have an option for you to log into your account, and it populates the information you need. Overall, a great program and helping everyday people like me to do their taxes
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2748
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from What in the world happened to Turbo Tax this year? I have used Turbo Tax for years, but this is the worst year yet. I purchased Turbo Tax Deluxe but I couldn't get it to save or print my returns in the normal fashion. An error box kept coming up. This program didn't recognize my file and therefore wouldn't place it in the Turbo Tax Deluxe files from prior years on my flash drive. I even got error boxes when it was trying to update when the program first starts! The version number was completely different from any prior years and it came up as "INDIVIDUAL" INSTEAD OF "TURBO TAX DELUXE". I had a heck of a time preparing my returns this year and finding a way to save them. I even exchanged the first Turbo Tax I bought because I thought it was defective. I may rethink buying the program next year.
Date published: 2022-04-03
Rated 5 out of 5 by from Great program The process was easy and they walked us through every part
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is Awesome Lori is so great!!!! They did a great job. Hope they can be the same next year.
Date published: 2022-04-03
Rated 5 out of 5 by from Thanks Appreciate the help you have to offer. You do a great job of offering your services.
Date published: 2022-04-03
Rated 5 out of 5 by from The best piece of software I have ever used I've used TurboTax ever since I started filing on my own. It is always a great experience. They have an intuitive UI that answers all my questions and easily guides me through the process. I'm always confident while filing and definitely recommend it to anyone!
Date published: 2022-04-03
Rated 5 out of 5 by from Great Easy to use. Very happy with results Will use again next year.
Date published: 2022-04-03
Rated 4 out of 5 by from Good product except for Schedule C inventory error Schedule C has a problem that has continued for multiple years. I check the box that says we buy and sell products and don't have an inventory but every time I go back to the screen, it has been changed back to the default - I have inventory.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is awesome... I been using Turbo Tax for 7 years now and I love it.....
Date published: 2022-04-03
Rated 5 out of 5 by from I'm very happy with Turbotax this year I used the product installed on my PC and the experience was much smoother this year than last year. Installation was smooth and everything worked as it should. I double-checked the calculations and everything was accurate.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbotax is great! Turbo tax is very easy to use and incredibly user friendly. The program walks you through everything. The best part is for the investments, they have an option for you to log into your account, and it populates the information you need. Overall, a great program and helping everyday people like me to do their taxes
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2748