TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from I would have used the free one, however it auto to Easy to use, However when you try to use the free services it brings you to the paid service and charges you to use it.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy Breezy - Just take your time This is my 3rd year using TT. Overall, I like using TT as it carries over info from prior years that populate in the current years returns. PLUS, it is less expensive than the preparer I used for the last 20 years. I do not have a complex return, so I feel comfortable using TT.
Date published: 2023-04-14
Rated 5 out of 5 by from Good to use Customer service was excellent and this concludes it
Date published: 2023-04-14
Rated 4 out of 5 by from quick easy im disappointed i had to pay $149 for only entering my ssa benefit statement. I had no other income or deductions
Date published: 2023-04-14
Rated 1 out of 5 by from WORST TURBOTAX EVER I WILL NEVER USE THIS PROGRAM AGAIN I HAVE BEEN A LOYAL CUSTOMER WELL OVER TEN YEARS--yOU HAVE REACHED A LOW POINT THAT YOU WILL NEVER RECOVER FROM
Date published: 2023-04-14
Rated 5 out of 5 by from Dependable. Glad to import information from jobs and employers.
Date published: 2023-04-14
Rated 5 out of 5 by from virginia my turbo tax lady!!!!! Virginia was awsome never could have done it without her!!!!!!!!!!!!!
Date published: 2023-04-14
Rated 5 out of 5 by from efficient and clean very clean and easy to work with. Grabs all the info automatically and minimal work required.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is very helpful TurboTax is an awesome site to help people like me that have no clue what to do nor where to go when it's tax time I will definitely refer a friend.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is so easy Great experience, so easy to use. Walked me through the process with explanation every step
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2730
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from I would have used the free one, however it auto to Easy to use, However when you try to use the free services it brings you to the paid service and charges you to use it.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy Breezy - Just take your time This is my 3rd year using TT. Overall, I like using TT as it carries over info from prior years that populate in the current years returns. PLUS, it is less expensive than the preparer I used for the last 20 years. I do not have a complex return, so I feel comfortable using TT.
Date published: 2023-04-14
Rated 5 out of 5 by from Good to use Customer service was excellent and this concludes it
Date published: 2023-04-14
Rated 4 out of 5 by from quick easy im disappointed i had to pay $149 for only entering my ssa benefit statement. I had no other income or deductions
Date published: 2023-04-14
Rated 1 out of 5 by from WORST TURBOTAX EVER I WILL NEVER USE THIS PROGRAM AGAIN I HAVE BEEN A LOYAL CUSTOMER WELL OVER TEN YEARS--yOU HAVE REACHED A LOW POINT THAT YOU WILL NEVER RECOVER FROM
Date published: 2023-04-14
Rated 5 out of 5 by from Dependable. Glad to import information from jobs and employers.
Date published: 2023-04-14
Rated 5 out of 5 by from virginia my turbo tax lady!!!!! Virginia was awsome never could have done it without her!!!!!!!!!!!!!
Date published: 2023-04-14
Rated 5 out of 5 by from efficient and clean very clean and easy to work with. Grabs all the info automatically and minimal work required.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is very helpful TurboTax is an awesome site to help people like me that have no clue what to do nor where to go when it's tax time I will definitely refer a friend.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is so easy Great experience, so easy to use. Walked me through the process with explanation every step
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2730