TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281593 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Turbo Tax has problems I had tax return rejected 3 times for the same reason. I had an error in the TIN of a 1099R. I corrected the same error twice and just corrected and resubmitted for the 3 time. It seems to me that Turbo should have caught that error.
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax is Awesome Kim was great, she was very informative and always available.
Date published: 2021-04-22
Rated 5 out of 5 by from TurboTax is great I have never used tax software before and TurboTax was easy and quick.
Date published: 2021-04-22
Rated 5 out of 5 by from Easy Easy to follow questions answered, helped me to remember stuff to enter, good for seniors
Date published: 2021-04-22
Rated 4 out of 5 by from rather not rate it to finish rather not have to rate it to finish this wholw process
Date published: 2021-04-22
Rated 5 out of 5 by from Thank you Easy to navigate, maybe offer better explanations without having to upgrade, and also be able to upload documents from other tax services in order to receive information from prior years.
Date published: 2021-04-22
Rated 5 out of 5 by from TurboTax Rocks! TurboTax is my go-to every year for tax filing for myself and my whole family. It makes doing taxes not overwhelming and walks you through every step, so you know you're doing it right and not missing anything!
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax is amazing!! TurboTax is so easily to maneuver through! It guides you effortlessly through preparing your taxes! Anyone could do it! Turbo Tax is phenomenal!!
Date published: 2021-04-22
Rated 3 out of 5 by from Issue with Military State Filing - PY Louisiana There is an issue with the turbotax program for that small group of people (me included) who are active duty, serving away from home, but have state residency in Louisiana. If you change your residency during the year to another state, then try to file a partial-year LA state return, turbotax will not accept this and won't e-file. It forces you to accept the "whole year" state return, which then automatically calculates LA state income tax for your whole W-2 income, instead of the fraction that should apply based on how long you lived in LA. This would be fixed by adding a "Louisiana residency for partial year" option during the step-by-step page that gets your criteria for qualification for LA's $30k deduction for LA residents who serve out of state for >120 days of the year, then adjusting the hardwired locks on the LA state tax worksheet. Aside from this issue, which is going to force me to paper-file my PY LA state tax return, I'd have given 5 stars for this year's edition.
Date published: 2021-04-22
Rated 3 out of 5 by from Problem with State Returns I've been a TT user for over ten years and this is the first time I had a problem. I sold my Virginia home late November and Moved to Maryland after settlement. Short story is using TT for the state return turned into a big problem and I used the VA Tax website to split income VA/MD and filed a paper return for VA. I was able to delete the VA return on turbo tax. Couldn't delete the MD return but don't need to file for 2020 since MD income is below their threshold (one month of income). Expect to receive notices from TT for that.
Date published: 2021-04-22
All TurboTax® Offerings Reviews - Page 2730
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax has problems I had tax return rejected 3 times for the same reason. I had an error in the TIN of a 1099R. I corrected the same error twice and just corrected and resubmitted for the 3 time. It seems to me that Turbo should have caught that error.
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax is Awesome Kim was great, she was very informative and always available.
Date published: 2021-04-22
Rated 5 out of 5 by from TurboTax is great I have never used tax software before and TurboTax was easy and quick.
Date published: 2021-04-22
Rated 5 out of 5 by from Easy Easy to follow questions answered, helped me to remember stuff to enter, good for seniors
Date published: 2021-04-22
Rated 4 out of 5 by from rather not rate it to finish rather not have to rate it to finish this wholw process
Date published: 2021-04-22
Rated 5 out of 5 by from Thank you Easy to navigate, maybe offer better explanations without having to upgrade, and also be able to upload documents from other tax services in order to receive information from prior years.
Date published: 2021-04-22
Rated 5 out of 5 by from TurboTax Rocks! TurboTax is my go-to every year for tax filing for myself and my whole family. It makes doing taxes not overwhelming and walks you through every step, so you know you're doing it right and not missing anything!
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax is amazing!! TurboTax is so easily to maneuver through! It guides you effortlessly through preparing your taxes! Anyone could do it! Turbo Tax is phenomenal!!
Date published: 2021-04-22
Rated 3 out of 5 by from Issue with Military State Filing - PY Louisiana There is an issue with the turbotax program for that small group of people (me included) who are active duty, serving away from home, but have state residency in Louisiana. If you change your residency during the year to another state, then try to file a partial-year LA state return, turbotax will not accept this and won't e-file. It forces you to accept the "whole year" state return, which then automatically calculates LA state income tax for your whole W-2 income, instead of the fraction that should apply based on how long you lived in LA. This would be fixed by adding a "Louisiana residency for partial year" option during the step-by-step page that gets your criteria for qualification for LA's $30k deduction for LA residents who serve out of state for >120 days of the year, then adjusting the hardwired locks on the LA state tax worksheet. Aside from this issue, which is going to force me to paper-file my PY LA state tax return, I'd have given 5 stars for this year's edition.
Date published: 2021-04-22
Rated 3 out of 5 by from Problem with State Returns I've been a TT user for over ten years and this is the first time I had a problem. I sold my Virginia home late November and Moved to Maryland after settlement. Short story is using TT for the state return turned into a big problem and I used the VA Tax website to split income VA/MD and filed a paper return for VA. I was able to delete the VA return on turbo tax. Couldn't delete the MD return but don't need to file for 2020 since MD income is below their threshold (one month of income). Expect to receive notices from TT for that.
Date published: 2021-04-22
All TurboTax® Offerings Reviews - Page 2730