TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from easy time I had a real good time and took no time at all too do.
Date published: 2023-01-31
Rated 4 out of 5 by from Turbo tax has some problems with efile My wife and I file jointly and the federal efile was rejected because they could not verify who my wife is. The complaint was that the AGI did not match. Since, we filed jointly the AGI for both is the same. In addition, I verified the AGI by looking at the 2021 return that was filed on paper. Is the problem the 2021 return was paper and the 2022 return is efile? I also have a complaint about the unnecessary complexity to authorize payment by credit card. You need to simplify the communication between the turbo tax software and Intuit website. I had to several times log into my account on Intuit before I was able to authorize the credit card payment. You turbo tax software should already know that I purchased that software without me having to verify it again.
Date published: 2023-01-31
Rated 5 out of 5 by from TurboTax Is The Best!! my experience with turbotax was excellent! great customer services if i had any questions, quick and easy.
Date published: 2023-01-31
Rated 5 out of 5 by from TurboTax is the beat! The quickest and easiest way to do your taxes. Why use anything else.
Date published: 2023-01-31
Rated 5 out of 5 by from Outstanding Service Extremely user friendly. I very much appreciate the service and all of your assistance.
Date published: 2023-01-31
Rated 5 out of 5 by from Super Easy! Turbo Tax walks you through step by step and makes super easy to use and user friendly.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax is awesome and I would not file my taxes anywhere else
Date published: 2023-01-31
Rated 5 out of 5 by from Amazing Been doing this for 8years. The tax expert helped me because my return got rejected twice & he really helped me out.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo bo bo bo bo everything is so helpful and easy. Very comfortable
Date published: 2023-01-31
Rated 5 out of 5 by from easy slightly confusing easy to capture and upload snapshots of the tax return but some questions got me confused im not Tax Savvy and the TurboTax rep was very helpful
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 2098
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy time I had a real good time and took no time at all too do.
Date published: 2023-01-31
Rated 4 out of 5 by from Turbo tax has some problems with efile My wife and I file jointly and the federal efile was rejected because they could not verify who my wife is. The complaint was that the AGI did not match. Since, we filed jointly the AGI for both is the same. In addition, I verified the AGI by looking at the 2021 return that was filed on paper. Is the problem the 2021 return was paper and the 2022 return is efile? I also have a complaint about the unnecessary complexity to authorize payment by credit card. You need to simplify the communication between the turbo tax software and Intuit website. I had to several times log into my account on Intuit before I was able to authorize the credit card payment. You turbo tax software should already know that I purchased that software without me having to verify it again.
Date published: 2023-01-31
Rated 5 out of 5 by from TurboTax Is The Best!! my experience with turbotax was excellent! great customer services if i had any questions, quick and easy.
Date published: 2023-01-31
Rated 5 out of 5 by from TurboTax is the beat! The quickest and easiest way to do your taxes. Why use anything else.
Date published: 2023-01-31
Rated 5 out of 5 by from Outstanding Service Extremely user friendly. I very much appreciate the service and all of your assistance.
Date published: 2023-01-31
Rated 5 out of 5 by from Super Easy! Turbo Tax walks you through step by step and makes super easy to use and user friendly.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax is awesome and I would not file my taxes anywhere else
Date published: 2023-01-31
Rated 5 out of 5 by from Amazing Been doing this for 8years. The tax expert helped me because my return got rejected twice & he really helped me out.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo bo bo bo bo everything is so helpful and easy. Very comfortable
Date published: 2023-01-31
Rated 5 out of 5 by from easy slightly confusing easy to capture and upload snapshots of the tax return but some questions got me confused im not Tax Savvy and the TurboTax rep was very helpful
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 2098