TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from I love it it's really easy to use Awesome just really easy to use step by step process just takes all the worry away from filing.
Date published: 2022-06-24
Rated 2 out of 5 by from Turbo Tax did a bad mistake for my 2019 Tax 2019 Tax - Turbo made a bad error on my return! And the fee was too high for their huge mistake!!
Date published: 2022-06-24
Rated 2 out of 5 by from Endless False Endings Used TT to do my sister-in-law's taxes. Just when you think you're done, you're "almost there", again. Live chat was friendly but useless. The only way to avoid an up-charge at the end was to clear it all and repeat the entire process. I was at it over 5 hours for a simple return. Otherwise, it was great. The leading questions were easy to answer. However, I will continue to use an accountant for my own taxes.
Date published: 2022-06-24
Rated 4 out of 5 by from great but costly great needs work on pricing i believe but awesome job
Date published: 2022-06-24
Rated 5 out of 5 by from the best i really like the products they offer and how they help keep a eye on you.
Date published: 2022-06-24
Rated 5 out of 5 by from TurboTax Live Premier & Experts Love TurboTax Live Premier & Experts. Turbo Tax Live Expert came through for me when needed. Donnah and was able to pinpoint and rectify the issue I was having.
Date published: 2022-06-24
Rated 5 out of 5 by from Michelle was a great agent I enjoyed it this year. My agent was great I’m really happy with her.
Date published: 2022-06-23
Rated 5 out of 5 by from Great Communication Michon was friendly and easy to communicate with. My taxes are complicated because I am a single person LLC.
Date published: 2022-06-23
Rated 5 out of 5 by from Awesome experience Very positive experience with TurboTax service and particularly with the expert Janette.
Date published: 2022-06-23
Rated 5 out of 5 by from TurboTax Very helpful and informative. Called me back in timely manner
Date published: 2022-06-23
All TurboTax® Offerings Reviews - Page 209
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love it it's really easy to use Awesome just really easy to use step by step process just takes all the worry away from filing.
Date published: 2022-06-24
Rated 2 out of 5 by from Turbo Tax did a bad mistake for my 2019 Tax 2019 Tax - Turbo made a bad error on my return! And the fee was too high for their huge mistake!!
Date published: 2022-06-24
Rated 2 out of 5 by from Endless False Endings Used TT to do my sister-in-law's taxes. Just when you think you're done, you're "almost there", again. Live chat was friendly but useless. The only way to avoid an up-charge at the end was to clear it all and repeat the entire process. I was at it over 5 hours for a simple return. Otherwise, it was great. The leading questions were easy to answer. However, I will continue to use an accountant for my own taxes.
Date published: 2022-06-24
Rated 4 out of 5 by from great but costly great needs work on pricing i believe but awesome job
Date published: 2022-06-24
Rated 5 out of 5 by from the best i really like the products they offer and how they help keep a eye on you.
Date published: 2022-06-24
Rated 5 out of 5 by from TurboTax Live Premier & Experts Love TurboTax Live Premier & Experts. Turbo Tax Live Expert came through for me when needed. Donnah and was able to pinpoint and rectify the issue I was having.
Date published: 2022-06-24
Rated 5 out of 5 by from Michelle was a great agent I enjoyed it this year. My agent was great I’m really happy with her.
Date published: 2022-06-23
Rated 5 out of 5 by from Great Communication Michon was friendly and easy to communicate with. My taxes are complicated because I am a single person LLC.
Date published: 2022-06-23
Rated 5 out of 5 by from Awesome experience Very positive experience with TurboTax service and particularly with the expert Janette.
Date published: 2022-06-23
Rated 5 out of 5 by from TurboTax Very helpful and informative. Called me back in timely manner
Date published: 2022-06-23
All TurboTax® Offerings Reviews - Page 209