TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Please don't ask constantly to pay more I found it very annoying that I constantly was asked/reminded to add extra products and pay more, each time I reviewed my answers.
Date published: 2023-09-22
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is awesome, they give you information when you don't quite understand.
Date published: 2023-09-22
Rated 5 out of 5 by from Another Great Experience!! Great experience and very helpful with the changes I had in my life from the previous year. Awesome service!!
Date published: 2023-09-22
Rated 5 out of 5 by from null Great help, guided me every step of the way! Well worth the money.
Date published: 2023-09-22
Rated 5 out of 5 by from TURBOTAX MAKES IT EASY TO DO YOUR TAXES I've been using TurboTax for a very long time. TurboTax continues to improve its product every year. It is very user friendly. If I do not understand something, I can get more detailed information. If I still need help, I can call a tax expert at TurboTax.
Date published: 2023-09-22
Rated 4 out of 5 by from Good but still not great The program is good but still has issues since again I find your help function lacking. A few times I had to actually google my question since your search returns very inadequate responses and sometimes not even relevant to my question but thank goodness google returns help for turbo tax that is better than yours. Example - on loss carryover form the Federal SIC code used on my federal filing is different than for the state of CA and it took me 30 minutes to figure out the problem and look up and use standard SIC code for CA but only after I googled it. Invest some money in your on-line help.
Date published: 2023-09-22
Rated 5 out of 5 by from null null
Date published: 2023-09-22
Rated 5 out of 5 by from null null
Date published: 2023-09-22
Rated 5 out of 5 by from null null
Date published: 2023-09-22
Rated 5 out of 5 by from The UI design & live chat with Sacous was amazing! Brilliant User Interface! It was so helpful when entering my data. The animation and graphics ran smoothly, no spinning beachball or somersaulting hourglass. My confidence in using the site allowed me to move throughout the filing without feeling guilty of doing something wrong. When I actually did get stuck in one area filing for California, I live-chatted with Sarous C. who guided me out of the dark. The screen sharing was impressive, following an orange cursor out of a troublesome spot was very deus ex machina.! I highly recommend TurboTax! Sincerely, Erik Graphic Designer
Date published: 2023-09-22
All TurboTax® Offerings Reviews - Page 21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Please don't ask constantly to pay more I found it very annoying that I constantly was asked/reminded to add extra products and pay more, each time I reviewed my answers.
Date published: 2023-09-22
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is awesome, they give you information when you don't quite understand.
Date published: 2023-09-22
Rated 5 out of 5 by from Another Great Experience!! Great experience and very helpful with the changes I had in my life from the previous year. Awesome service!!
Date published: 2023-09-22
Rated 5 out of 5 by from null Great help, guided me every step of the way! Well worth the money.
Date published: 2023-09-22
Rated 5 out of 5 by from TURBOTAX MAKES IT EASY TO DO YOUR TAXES I've been using TurboTax for a very long time. TurboTax continues to improve its product every year. It is very user friendly. If I do not understand something, I can get more detailed information. If I still need help, I can call a tax expert at TurboTax.
Date published: 2023-09-22
Rated 4 out of 5 by from Good but still not great The program is good but still has issues since again I find your help function lacking. A few times I had to actually google my question since your search returns very inadequate responses and sometimes not even relevant to my question but thank goodness google returns help for turbo tax that is better than yours. Example - on loss carryover form the Federal SIC code used on my federal filing is different than for the state of CA and it took me 30 minutes to figure out the problem and look up and use standard SIC code for CA but only after I googled it. Invest some money in your on-line help.
Date published: 2023-09-22
Rated 5 out of 5 by from null null
Date published: 2023-09-22
Rated 5 out of 5 by from null null
Date published: 2023-09-22
Rated 5 out of 5 by from null null
Date published: 2023-09-22
Rated 5 out of 5 by from The UI design & live chat with Sacous was amazing! Brilliant User Interface! It was so helpful when entering my data. The animation and graphics ran smoothly, no spinning beachball or somersaulting hourglass. My confidence in using the site allowed me to move throughout the filing without feeling guilty of doing something wrong. When I actually did get stuck in one area filing for California, I live-chatted with Sarous C. who guided me out of the dark. The screen sharing was impressive, following an orange cursor out of a troublesome spot was very deus ex machina.! I highly recommend TurboTax! Sincerely, Erik Graphic Designer
Date published: 2023-09-22
All TurboTax® Offerings Reviews - Page 21